#42 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings.
398 reviews
SQ has the best food of the three *A lounges at HKG. The lounge can get crowded depending of the time that you visit and if that's the case then it's not the most relaxing environment.
TG can be very inconsistent in terms of inflight product and equipment. I've heard that it can be notorious for last minute aircraft substitutions, but thankfully I did not experience that. I was expecting a bowl of mixed nuts with the beverage service on the outbound but instead I received a bag of rice crackers that is also given to pax in Y. The cleaning issue, especially with the tray table was a big disappointment but to be honest this can happen with any airline and is not specific to TG.
Service from the FA's was smiling and gracious. However, I think that the inflight managers need to be more approachable and proactive in greeting customers. During the outbound and inbound from BKK they gave me the impression of being indifferent and distant. I know a sampling of just two flights might not be enough to make a concrete opinion, but those were my experiences. Other than that the rest of the crew were professional and a joy to deal with.
Catering in J is average and maybe I shouldn't expect much from a flight that is just a bit over 2 hrs. I appreciate that they have creative desserts and that is served separately from the main course. In addition I find it reassuring that WC's are well stocked for such a regional flight with toiletries and real towels.
11 Comments
SQ lounge buffet looks good as usual.
The laksa is always a must eat. ;)
The inflight experience is a bit disappointing with this old cabin and dry curry. On the other side the wine list and menu are quite extensive for such a flight.
Thanks Adan.
" Once upon a time... ;)"
- You don't want to know. :P
"The laksa is always a must eat. ;)"
- It's irresistible. Once upon a time when I was in Singapore I fell in love with this bowl of laksa. It was love at first sight. ;)
"On the other side the wine list and menu are quite extensive for such a flight."
- i' like your positive attitude. :P
Merci Clement. Toujours un plaisir de te rencontrer.
"Just like the last time I flew there, i was going to get aboard Thai Airways, but this time I will be in J instead of Y. "
-Ahh the old days of everyone flying 747s..
"Singapore Krisworld Lounge"
-Pardon me, but isn't Krisworld their IFE system, and their lounges are called Silverkris?
I see that lounge food hasn't been a victim of SQ's cost-cutting measures they've implemented as of late. Everything sure looks good! I imagine they can't afford to lose customers to another cost-cutting airline in the form of CX.. Competition sure is good for us consumers
"As a matter of fact on both TG flights I get the impression that the inflight managers are there to direct the crew and have minimal contact with pax."
-Odd. Laissez-Faire attitude towards passengers is almost unwarranted aboard Asian carriers, especially coming from someone whose supposed title is "manager". Maybe they're more involved in other preparations of the flight?
"Hot towels were brought and pre-dept. drinks offered."
-Cheeky promotion of their new destination there on the paper napkins. BKK-VIE on TG vs OS - now that's good rivalry.
"More plane spotting."
-HKG sees many foreign Super-whales, but it's becoming more apparent that CX made the right decision to bet on 77W & A359 instead. Can't imagine they'd do much innovation for their own Super-whale though.
"The fish curry is a bit dry."
-Is that a tiny sliver of aluminum foil I see on one of the fish slices? Quelle horreur!
Was this flight on a 77W or 773? Because I don't think they have any 77W in that configuration - certainly not ones they've sent to Europe. Were you TG-ed?
A pleasant read over breakfast. Might consider getting Thai for dinner to host a special guest. Thanks again for this FR!
"Ahh the old days of everyone flying 747s"
- Careful with assumptions. Back then I flew on an A330. This time on my return BKK-HKG it was a 744. ;)
"Pardon me, but isn't Krisworld their IFE system, and their lounges are called Silverkris?"
- But the lounges could be just as entertaining. :P I appreciate your keen observation and It's been corrected. Thanks.
" Competition sure is good for us consumers."
- Amen.
"Maybe they're more involved in other preparations of the flight?"
- Perhaps, but a smile or a friendly nod does not take too much effort. I was also surprised at this coming from an Asian carrier.
"Can't imagine they'd do much innovation for their own Super-whale though."
- I agree. Their A350 is beautiful.
"Is that a tiny sliver of aluminum foil I see on one of the fish slices? Quelle horreur!"
-Maybe it is a touch of edible silver, just like those you find in Indian sweets. ;) Of course I did not eat it.
"Was this flight on a 77W or 773?"
- 773. I must have been TG-ed.
"Might consider getting Thai for dinner to host a special guest. Thanks again for this FR!"
- Always a pleasure. Glad I was able to inspire you. :P Thank you for your comments as usual.
- Nothing like a good fight among family. :P
“use the free In Town Check-In service“
- Sounds really convenient.
“I love this TG boarding pass.“
- A regularity that has now become part of a near extinct set of species.
Nice pictures from the lounge.
“My plane.“
- Now you were able to get a great view of it :).
Fantastic spotting and aerial pictures.
Thank you for the lovely bonus at the end.
Have a good one, see you.
"Sounds really convenient."
- It really is.
"Now you were able to get a great view of it :)."
- Finally!
Thanks a lot for your comments.
Pros: catering is indeed very good, especially the on request meals such as laksa soup
Cons: because catering is good, way too much people gets into this lounge ^^
Pitch onboard triple7 looks very nice and TG catering is much better than CX one.
My guess you are Ambassador member
Thank you Adan
"Silver Kris Lounge in HKG has pros and cons"
- It's not that big so it can get really crowded.
"TG catering is much better than CX one."
- At least they have real desserts. ;)
"My guess you are Ambassador member"
- i represent the marginalized and oppressed. :P
Thanks for your visit and support.
The SQ Lounge is the best *A Lounge in HKG. The TG Lounge looks more and more meh recently lol even the HKG UA Club are better. I wish the UA and TG Lounges should be demolished and merged as *A Lounge, but I know my desire is too much…
I am a bit surprised that TG would have the angled flat seats on its B77W. I assumed they are all having the 1-2-1 Solstys J seats as its A380.
“The horror of opening the tray table!” -> I should give you alcohol swabs before^^
Agreed with you that the catering is average where the packed biscuit looks very Y. But for just a 2-hour flight personal it is acceptable.
"Nice aerial view of my hometown^^"
- i think HKG is impressive from any angle. ;)
"I wish the UA and TG Lounges should be demolished and merged as *A Lounge, but I know my desire is too much"
- Who knows, maybe they read this FR and you gave them an idea. :P
"I am a bit surprised that TG would have the angled flat seats on its B77W."
- I think TG has a very inconsistent cabin across its fleet and that has been a major complaint from frequent flyers.
"I should give you alcohol swabs before^^"
- I always carry some too. :P
"Agreed with you that the catering is average where the packed biscuit looks very Y."
- I still can't believe that I was given a Y snack instead of nuts in a bowl. You are right, for 2+ hrs flight the catering is fine.
Thanks for passing by Ashley. Have a great 2018.
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