Review of Thai Airways flight Bangkok Hong Kong in Business

Airline Thai Airways
Flight TG 606
Class Business
Seat 17K
Aircraft Boeing 747-400
Flight time 02:45
Take-off 29 Nov 17, 16:00
Arrival at 29 Nov 17, 19:45
TG   #7 out of 123 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 320 reviews
jetsetpanda
By SILVER 1205
Published on 13th January 2018
Happy 2018!

What's better than flying a 744? A ride in an almost empty upper deck!

Without a doubt this segment flying with the "Queen of the Skies" is the highlight of this trip. Back in the USA, airlines like UA and DL have made commemorative flights bidding farewell to this iconic plane but outside of the USA there are still a handful of 747 operators and TG happens to be one of them. Initially TG planned to retire its 747's by 2018 but that decision has been deferred to 2020 according to Wikipedia.

My schedule:

SFO-HKG on SQ Premium Economy - click here
HKG-BKK on TG Business - click here
BKK-HKG on TG Business - you are here.
HKG-SFO on SQ Premium Economy - click here


After a couple of days at the IC BKK I moved to an apartment in Centre Point Chidlom just down the road. The convenience of an apartment with a kitchen and washer/dryer were hard to surpass and staying here allowed me to have a more "local" experience. On my departure day I reserved a private car to take me to the airport for THB 900 (USD 27.50 OR EUR 23.18). My sisters were traveling with me and we had a large suitcase in addition to carry-ons, so ordering a car proved to be more convenient.

I requested the driver to drop us off at door 1 where the Premium check-in for TG was located.

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Inside the check-in area. A pleasant agent checked us in and directed us to the VAT return desk located at the opposite side of the terminal.



Back by gate A, we used the Fast Track security and were inside in 5 min.

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Royal Silk Lounge by gate D.


Thai has about 4-5 lounges in Bangkok airport and this one right after Fast Track is the largest.

After a warm welcome by the attendants we set up in a corner of this huge lounge in the back.



The interior is quite spacious with different corners and plenty of empty chairs.



Catering is fine but not outstanding with a couple of hot items and a noodle station with made to order soup.



I appreciate the offer of local specialties like the "tamales" made of sticky rice and some coconut based desserts.



Then it was time to go to the Royal Orchid Spa for my complimentary massage.


Royal Orchid Spa


This lounge is accessed by exiting through the opposite side of the Royal Silk Lounge - D gates and walking across. Pax on TG J have a free 30 min. head & shoulder OR foot massage leaving BKK which makes flying with TG in J a more rewarding and special experience.

photo tg span bkk 1 - copyphoto tg span bkk 3 - copy

I was immediately taken to a back room for a head & shoulders massage. After an invigorating session I left like new and explored the rest of the lounge.



Small bar area.



Interior.

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Snacks in the waiting area.



I was the only pax in the lounge at the time and as tempting as it was to remain there I had to leave since I there were two more lounges to discover. ;)

On the way to the SQ lounge I came across this impressive display.




Singapore SilverKris Lounge


The remodeled lounge debuted in May 2017 as part of a network project with the theme "Home Away from Home" conceptualized by ONG&ONG. For an idea of what the SilverKris looked like before, click on Indianocean and Numero_2 excellent FR's (in French).

We were swiftly welcomed into the lounge by the efficient receptionists and upon entering there was a bar strategically placed in the middle of the room. I ordered an "Escape" from one of the friendly bartenders. Catering is better than the TG and BR lounges with an extensive assortment of items that were neatly displayed. This lounge is a favorite of frequent flyers and can get crowded at times. The lounge has a capacity for 102 people

Lounge exterior.

photo sq lounge bkk 1 - copyphoto sq lounge bkk 2 - copy

Display of memorabilia commemorating SQ's 70th anniversary.

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Interior.

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Buffet.



Desserts.

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"Luk chup" is mung bean paste that is skillfully shaped into fruits. Originally they were introduced by the Portuguese as marzipan but due to the lack of almonds in Thailand they had to improvise and use mung bean as the primary ingredient.

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Pumpkin pudding made with coconut cream.

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Sandwiches.

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My snacks.



EVA Lounge


Located at the other end of the terminal on the third floor by the F gates, this lounge has some serious personality with its "groovy" mood lighting and playful ambiance. In a way it reminds people of a nightclub or disco. Seating was plentiful and catering looked solid with a selection of cold and hot items.

Entrance.

photo br lounge bkk 1 - copy

Interior.



Buffet.



Beverages.

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My snacks. The mango sticky rice in the back was delicious.

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Finally it was time to leave and I had a long way to walk since my flight was leaving from the "C" gates at the other side.

Walking towards the gate.



The gate area was getting crowded by the time that I arrived. BKK is notorious for not being the best for plane spotting so I managed my best to get a shot of my plane.




A few minutes later it was time to board. An agent held a sign for F/J pax to proceed.

photo tg 606 bkk-hkg 35 revised- copy

There were two air bridges connecting to the plane.

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Boarding through door 1L with a peek of the F cabin.

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Passing through the lower deck J cabin which feels somewhat claustrophobic due to the one sided galley configuration on the other side. These pics were taken during the flight when i revisited this cabin.



Upper deck.

Upon entering the upper cabin we are greeted by the FA's. There were 3 crew members assigned to this part of the cabin and only 4 occupied seats (including yours truly) out of 26. Plenty of space to stretch out and get your own pair of seats.

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Headphone, pillow and blanket were already placed on the seat.

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USB and headphone jacks.

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As soon as we sat down a smiling FA offered hot towels served on a tray.

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I took this opportunity to go to the front of the cabin and use the WC.

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Great legroom on the EMERG EXIT row.

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Wall motif.

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There are 2 WC's in the front. TG uses real towels instead of paper ones.



After I returned to my seat the FA offered pre-dept. drinks. I chose TG's official drink "Violet Breeze" - a blend of lime juice and pressed butterfly pea (Clitoria ternatea) blossoms tea. The drink is only available when you leave from BKK. For those interested in drinks made with this type of leaves, the intensity of the color can range from purple to light pink depending on the pH balance of the mix. The more acidic the drink, the lighter the color. From a pH8 to pH4 the color is an intense blue, At pH3 it changes to a deep purple and when it reaches pH2 it shifts to pink.

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When I finished the drink I moved to 18A .

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Meal & Beverage menus were on each seat.

Meal choices.

photo tg 606 bkk-hkg 73photo tg 606 bkk-hkg 74

Before taxiing out an announcement was made that the cabin had to be sprayed before arriving into HKG. Then a FA fumigated the cabin while walking across.

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Safety video.

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Some plane spotting while taxiing out to the runway.

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Bye BKK.




Cabin after take off with two crew members sitting by the EMER EXIT jumpseat.

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Soon after leveling off the service started with a bowl of nuts. I ordered a glass of champagne which was beautifully presented in a flute glass, just the way that it should be.



I ordered the Thai choice and everything was served at the same time on a tray with the exception of dessert. The meal was fine but nothing remarkable. i thought it was "unique" to serve dried fruits with the cheeses instead of grapes or crudites.

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Salmon with shrimp mousse.

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Stir fried pickled cabbage with eggs and steamed rice.

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Fresh fruits.

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Cheese selection with dried fruits.

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A few minutes after the tray was cleared, the dessert came. The one that I was given was the Chinese dessert and not the corresponding longan jelly listed under the Thai meal. I did not bring this up to the FA since I did not mind. I give credit to TG for serving something local and more exotic. The texture of this dessert felt pasty and the pairing of taro and coconut felt competing rather than complementing.

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A few shots of my seat area.



I stretched my legs a bit and visited the galley. The male FA was very friendly and when I asked him for some souvenirs he gave me some inflatable toys and pens.

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Downstairs to the main cabin.



Pretty soon we arrived in HKG and once we parked at the gate and were ready to go downstiars, one of the FA's escorted us to the lower deck J cabin while another crew downstairs held the Y pax behind the curtain letting us go through first. That was service!



Bonus : Click here to display
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Verdict

Thai Airways

9.1/10
Cabin10.0
Cabin crew10.0
Entertainment9.0
Meal/catering7.5

Thai Airways Royal Silk Lounge At Concourse D

8.5/10
Comfort9.0
Meal/catering8.0
Entertainment8.0
Services9.0

Bangkok - BKK

9.3/10
Efficiency8.0
Access10.0
Services9.0
Cleanliness10.0

Hong Kong - HKG

9.5/10
Efficiency9.0
Access10.0
Services9.0
Cleanliness10.0

Conclusion

It's almost a treat to fly on the 747 and thankfully TG did not have any equipment substitutions at the last minute. Sitting in the upper deck represents the quintessential experience of flying this iconic aircraft and it was even better when it was nearly empty. The service from the 3 FA's assigned to the upper deck was fantastic and I really felt like a guest. Catering is adequate for a flight that is a 2+ hrs so don't expect anything spectacular, but providing three choices is really nice, although the Western option in both legs seemed a bit light.

BKK airport is huge and visiting all the *A lounges require time and a good pair of legs. I only visited the main TG lounge located by the D gates and it was huge although a bit dated. Catering is average but at least TG makes an effort to provide local treats which was appreciated. SQ is undoubtedly the best *A lounge at this airport and offers the best catering iMHO, although it can get crowded since everybody prefers to come here. The BR lounge at the other side has a funky ambiance but catering is solid.

Informations on the route Bangkok (BKK) Hong Kong (HKG)

The contributors of Flight-Report published 43 reviews of 6 airlines on the route Bangkok (BKK) → Hong Kong (HKG).


Useful

The airline with the best average grade is with /10.

The average flight time is 2.0 hours and 44.0 minutes.

  More informations

16 Comments

  • Comment 427184 by
    indianocean SILVER 6022 Comments

    I'm not a big fan of Thai Airways lounges in BKK. Nothing special
    As you said, food is good but not outstanding. Too bad as they are hub lounges

    Good thing there is TG Spa lounge.

    The new Silver Kris Lounge is definetely better than TG ones. Food looks amazing.
    BR lounge is nice as well but I prefer SKL

    3 FA for 26 pax on the UD, this is a nice ratio for Business Class

    TG has changed the way to present the meals. However, what seems to be quite nice on the paper is finally just OK in reality.
    What a nice way to travel anyway.

    Thanks for sharing Adan

    • Comment 427653 by
      jetsetpanda SILVER AUTHOR 2277 Comments

      Hi Bernard,

      "Good thing there is TG Spa lounge."
      - You said it my friend. This is the only thing that makes the lounge experience unique at BKK when you fly TG in premium cabins. Hub lounges should be the showcase of the best an airline can offer on the ground but unfortunately it falls short here. TG should do a remodel project.

      "The new Silver Kris Lounge is definetely better than TG ones"
      - That explains why it's crowded most of the time. Personally I think that it should have been bigger.

      "3 FA for 26 pax on the UD, this is a nice ratio for Business Class"
      - in my case it was almost 1:1. ;)

      "However, what seems to be quite nice on the paper is finally just OK in reality."
      - I think catering on TG is much better in Y than in J. Any step in the right direction is a good step. ;)

      Thanks for commenting Bernard.

  • Comment 427245 by
    Rl 777 812 Comments

    Thank you for sharing this exciting FR with us!

    Nice pictures from the lounges.

    “BKK is notorious for not being the best for plane spotting so I managed my best to get a shot of my plane.“
    - Seems like you managed to do well. Great shots of the queen (s) :).

    “When I finished the drink I moved to 18A .“
    - Taking advantage of the sparse occupancy (I presume) :).

    “one of the FA's escorted us to the lower deck J cabin while another crew downstairs held the Y pax behind the curtain letting us go through first.“
    - Smooth as silk?

    Thank you for the bonus at the end.

    Have a good one, see you.

    • Comment 427655 by
      jetsetpanda SILVER AUTHOR 2277 Comments

      Hi RI 777,

      "Nice pictures from the lounges."
      - Lounge hopping is one of my specialties. :P

      "Seems like you managed to do well. Great shots of the queen (s) :)."
      - With such a beauty it was worth every effort. ;)

      "Taking advantage of the sparse occupancy (I presume) :)."
      - When opportunity knocks you have to open the door. ;)

      "Smooth as silk?"
      - At least this time.

      Thanks for visiting.

  • Comment 427259 by
    K2World 1559 Comments

    Hello Adan,
    Always exciting to fly the Queen of the Sky.
    The layout of the cabin is strange on the lower deck due to the huge galley
    I don't find those seats especially comfortable but it's OK for 2.5h flight if you don't try to put the seat in bed mode
    Thank you for this great report

    • Comment 427656 by
      jetsetpanda SILVER AUTHOR 2277 Comments

      Hi Kevin,

      "Always exciting to fly the Queen of the Sky."
      - These days it's always a treat that is cherished dearly. ;)

      "The layout of the cabin is strange on the lower deck due to the huge galley"
      - I think FA's love it. Good for the crew but bad for the pax. If I remember correctly I think KL used to have a layout like this in the past.

      "I don't find those seats especially comfortable but it's OK for 2.5h flight if you don't try to put the seat in bed mode"
      - The seats are outdated but not bad for a regional flight.

      Thanks for dropping by.

  • Comment 427267 by
    Numero_2 SILVER 8149 Comments

    Thanks Adan !

    "For an idea of what the SilverKris looked like before, click on Indianocean and Numero_2 excellent FR's (in French)." -> You're too kind. ;)
    I didn't know this FR had still "viewable" pictures… And what a surprise to rediscover the old BR lounge that I completely forgot. ^^

    This refurbished SQ lounge looks quite nice and I can ever see a draught Singha pouring machine. ;)

    Overall a good flight with this almost empty upper deck.

    • Comment 427657 by
      jetsetpanda SILVER AUTHOR 2277 Comments

      Hi Clement,

      "You're too kind. ;)"
      - I'm objective and "give back to Caesar what is Caesar's" :P

      "And what a surprise to rediscover the old BR lounge that I completely forgot."
      - You have way too many FR's. :P

      "This refurbished SQ lounge looks quite nice and I can ever see a draught Singha pouring machine. ;)"
      - I guess you will be paying a visit next time you are in BKK.

      Merci Clement.

  • Comment 427321 by
    Rewardflying GOLD 401 Comments

    Hi Adan, Thanks for a upper deck experience on a 747! One of the most memorable ways to fly.

    The SQ lounge looks much nicer after the remodel. Hopefully it's larger as previously is was tiny.

    Thai isn't the best airline in the world but I like them. Everyone you come in contact with is pleasant. They try at everything, maybe not the most modern, i.e. the lounge and aircraft for that matter, but in the end it usually is a great flight. Thanks again as I've not been on Thai's upper deck.

    • Comment 427658 by
      jetsetpanda SILVER AUTHOR 2277 Comments

      Hi Mark,

      "One of the most memorable ways to fly. "
      - Nothing like being on top of a 747. I can never get tired of it. Heck, I will even enjoy this on a 747-200. :P

      "Hopefully it's larger as previously is was tiny. "
      - It was my first time there so I don't have a point of reference, but when it is crowded it can get really tight.

      "Thai isn't the best airline in the world but I like them."
      - That has been my experience too, but I know some very frequent flyers that detest it with a passion. My experience has been positive so far.

      Thanks for your comments Mark.

  • Comment 427649 by
    NGO85 1624 Comments

    Thanks for sharing Adan!

    My issue with the TG Lounges is that they are so outdated and need to get remodeled with some new furniture. It’s the same with JL, the 90s look needs to go. As others have said SQ > BR > TG when it comes to BKK Lounges.

    The Queens are aging and almost always have old cabins, but at least the TG cabin looks fairly bright and not so yellow/drab like they usually do. This plane also looked to have a pretty good IFE installed in the Y cabin. Surprised at the low loads in J and Y on this flight.

    "Meal choices.”
    - Three cuisine choices is good, although the western course is almost just a British tea service. I would have gone for the Chinese option, there is just something about mousses on a plane that does sit well with me. The tray is very full, but the presentation on the tray just doesn’t match their effort with the dessert.

    What was in the little plastic cup on the tray?

    “inflatable toys” ==> Whatever floats your boat ;)

    • Comment 427659 by
      jetsetpanda SILVER AUTHOR 2277 Comments

      Hi Michael,

      "As others have said SQ > BR > TG when it comes to BKK Lounges."
      - I agree. The truth is out there.

      "Surprised at the low loads in J and Y on this flight."
      - I think it might be due to the time in the middle of the afternoon. I'm not complaining.

      "Three cuisine choices is good, although the western course is almost just a British tea service."
      - The Western one is the weakest of the three - same on the outbound. Kind of surprising that it can be so disproportionate compared to the Thai and Chinese options. Yes, I agree that the presentation for the dessert is not parallel to the meals.

      "What was in the little plastic cup on the tray?"
      - Some kind of dipping chili sauce. in other reports this has been presented in a little dish or ramekin. I guess due to the flight length they did not bother.

      "Whatever floats your boat ;)"
      - My boat? It's a transoceanic liner.

      Thanks for dropping by.

  • Comment 427828 by
    Razza_Pr 203 Comments

    Hi Jetsetpanda, and thank you for this FR.

    SQ > BR > TG indeed for lounges in BKK. If only TK had their own lounge there..

    The salmon looked spicy. Was it? My rustic pallet favours Thai green curry over red curry, but the salmon looks inviting, somewhat.

    “The male FA was very friendly and when I asked him for some souvenirs he gave me some inflatable toys and pens.”
    - And no pictures of the aforementioned gems? Tsk tsk tsk..

    Thanks again for this FR!

    • Comment 427865 by
      jetsetpanda SILVER AUTHOR 2277 Comments

      Hi Razza_Pr.

      "The salmon looked spicy. Was it?"
      - I did not find it particularly spicy. Maybe the altitude affected my taste buds. You know how it is. ;)

      "My rustic pallet favours Thai green curry over red curry"
      - You like hot food.

      "And no pictures of the aforementioned gems? Tsk tsk tsk.. "
      - I've been taught not to brag. :P

      Thanks for your comments Razza.

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