Review of United flight from Paris to Washington in Economy

UAL

UA - United

Flight taken on 03 February 2018
UA914
11:55 08h 45m 14:40
Model Boeing 787-8
Class Economy
Seat 24L
KL651
3,256 · 26 · 4 · 16

It's been a while since I last posted a Report in English, and I thought this flight would be a good opportunity to change that.
So here I am for my almost annual trip to DC.
I booked this flight in October after AF/KL started a promotion to the US with flights to DC for $550.
I was about to book those flights with KL via AMS on the 789 and AF direct flight back to CDG, however I checked the prices on Star Alliance, as I had a $100 voucher on UA and bingo, they had matched that fare!
So, for $450 I got this nice itinerary, flying back from DCA, as I thought it'd be more convenient to access than IAD.
CDG-IAD UA 787/8
DCA-EWR UA E145 - FR to follow
EWR-CDG 767/400 - FR to follow
UA departs from Terminal 1 at CDG, which is mostly used by Star Alliance.
Though it is the oldest terminal of CDG, I love its 70's architecture and after the recent refurbishment it is nice (again), and convenient as it is much less crowded that T2 Pier E of F.
There was no line at check in, I received my boarding pass and was given instructions on how to get to my gate and when from an efficient but not overly friendly agent.
Then it was time to ride the the mythical elevator to the satelitte, the highlight of the CDG1 experience


photo img_20180203_095445photo dscf0301

Once you exit the elevators you pass immigration, the wait was decent at 10 minutes.
All in all, I was airside less than 20 minutes after entering the terminal.
After immgration there's the mandatory Duty Free zone but you do not go through it, you just pass it, so you're free to enter the shops or not.
After buying a bottle of Champgne for my friends, I was off the satellite, via another escalator that passes under the taxiway


photo dscf0410 copier

I find it so Star Trek, I love it !
The fact that gates are in several satellites means that there are usually no more than 2 flights departing from there, and both the ride to the satellite and the waiting areas are quiet, with only announcements regarding your flight.
After passing security in the satellite, which was thorough for all UA passengers, I just had to find a chair and wait for boarding to begin.
I found one in front of my plane, N30913 which I already flew on that same flight to IAD a year ago


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I tried some spotting but the satellites are not really convenient for that, and the only other plane was this CA A330 to PVG.


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On the right side of the pic you see the main terminal building where you check in, pass immigration and shop before heading to the satellite
Boarding started right one time, for some reason I was in group 3 even though I was sitting in the first Y cabin
Upon entering the plane I was grreted with a hello and a smile
I noticed that the seats had been changed to the 2 tone leather ones, also found on the 787/9. I really like how these seats look.
The pitch isn't bad at all for economy, I'm 1,82m tall


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I couldn't take any cabin pictures, as seats around me were already occupied by the time I got on the plane.
Nice view on that unique shaped wing


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Boarding was completed and I scored an empty middle seat, yay!
EVA AIR starting its long journey to Taipei


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The safety video was played. At first I liked the concept of showing off some destinations, but after a few UA flights, I find the video too cliché on the desitnations and too "high school musical".


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Anyway, we were off to the runway on time, and passed this La Compagnie 757


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A few minutes later, we took off and left rainy Paris behind


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"Hello blue sky! How have you been?" Weather had been especially grey and dull in the past weeks in Paris.


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Soon enough, service started with a drink and snack. I ordered bloody mary mix.


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The salty snack was pretty bland and didn't taste like pesto. I prefered the pretzels served on the way back to CDG.
Lovely view as we were flying over the UK


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Lunch was served about an hour after take off, choices were chicken, pasta or indian vegetarian, which is always yummy on UA, so again I went for the latter.
I asked for white wine and ginger ale to go with my meal.


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The salad was okay but the entree was really good and spicy, I definitely recommand that option!
As I was still hungry, I asked the FA picking up the trays if there were any leftover entrees and a few minutes later I was offered with the pasta version: spinach manicotti.


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I'm not a fan of spinach but it was pretty good.
I find UA meals pretty good, and the entrees are actually better than on DL, the only problem is the presentation of the meals.
The cheap mini plastic tray really makes you think you're served a bad quality meal when it's not the case.
A tasty Ice Cream was then distributed along with more drinks, and another ginger ale for me (and I got the whole can!)


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At the end of the meal we were already over the Atlantic Ocean


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Sky was cloudy


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The windows were darkened (but not blocked) by the crew


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Time to talk about the crew: they were globally friendly for US airlines standards, they did a few rounds of water during the flight and they didn't look like they wanted to be somewhere else than on that plane.
After 2 movies that were so-so, we finally reached the North American continent near Boston.
We really took a southern route today.


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The pre-arrival snack was served. A turkey and cheese sandwich with my choice of coffee


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Well the sandwich tasted good, but no choice was offered (it used to be turkey and cheese or just cheese) and it is still too small for a 8h30 minute flight, especially as there is no snack available in the galley between meals.
I had had two lunches so it was okay, but otherwise I would have been hungry upon landing,
Snowy landscapes between Boston and NYC


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And not snowy at all as we neared D.C, bummer I would have loved to see the city under the snow


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Final approach into Dulles, we landed from the east and thus didn't get to fly over the airport before landing, which I love.


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And touchdown, 15 minutes ahead of schedule. I love how the 787 wing literally changes shape during landing with the flaps, airbrakes and ailerons out.


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We parked at the gate about 10 minutes before our arrival time, and more importantly before most other arrivals from Europe.
After getting on that people mover to the main terminal, I passed immigration in less than 5 minutes (that returning ESTA system is a blessing).
30 minutes after exiting the plane I was meeting with my friends at the curb.
Thanks for reading !

Display all

Product ratings

Airline

United 7.5

  • Cabin8.0 / 10
  • Cabin crew8.0 / 10
  • Entertainment/wifi7.0 / 10
  • Meal/catering7.0 / 10
Departure airport

Paris - CDG8.0

  • Efficiency9.0 / 10
  • Access8.0 / 10
  • Services7.0 / 10
  • Cleanliness8.0 / 10
Arrival Airport

Washington - IAD6.8

  • Efficiency9.0 / 10
  • Access5.0 / 10
  • Services5.0 / 10
  • Cleanliness8.0 / 10

Conclusion

A good flight with UA.

Though the catering is badly presented and the pre arrival snack is not sufficient, I still feel that it tastes better than DL's.
Crew was pretty good, if they were on a european airline I would have given a 7, but with US standards and in Enconomy they deserve an 8.
I really liked that cabin, the seat is indeed quite firm but you really have room for your legs.
Only the IFE was disappointing to me, there was some choice but not many to my liking, and no music at all.

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Comments (4)

  • Thanks Etienne for your report,

    UA is not my favorite airline, however their prices are not so high, and the catering seems to be ok (according your opinion on this flight!).

    Very nice views when you were close to land in Boston.

    Wish you a nice evening

  • Thank you for sharing this flight report with us. Having an extra meal makes me always feel happy. But this depends from one FA to another not all of them will provide extra meal but it's always good to try :p

  • How dare you choose UA over KL and like it! What's wrong with you ^^

    You're supposed to take KL651...that's the way it is.

    "UA departs from Terminal 1 at CDG, which is mostly used by Star Alliance."

    - #SAD....j/k. A little bit less #sad since the renovations :-)

    "After buying a bottle of Champgne for my friends, I was off the satellite"

    - Thanks for that :-) ? ?

    "I find it so Star Trek, I love it !"

    - Hah, since when do you like Star Trek. Unless you're talking about the new movies. Chris Pine :-)

    "I noticed that the seats had been changed to the 2 tone leather ones, also found on the 787/9. I really like how these seats look."

    - Yeah, looks much better than the old blah checkered seats.

    "I find UA meals pretty good"

    - Mmmm, said no one ever :-P Actually they do look good for Y, especially for a U.S. carrier.

    "Crew was pretty good, if they were on a european airline I would have given a 7, but with US standards and in Enconomy they deserve an 8."

    - Hah! Somehow that seems like an unfair scale :-)

  • Salut ! merci pour ton, FR ! Je suis assidument les tiens car je vois que tu es souvent au départ de CDG1 via united. Je suis personnellement le plus souvent au départ du 2A avec AA. Ça fait un bail que je suis pas parti du 1 (depuis que US Airways à cessé ses opérations). Du coup j'aimerai bien faire un FR un des ces quatre en partant du 1. Je dois bientôt aller sur NYC, et je préfère largement arriver via EWR, j'aurais donc pu le faire via United ou même tester La Compagnie, mais mon choix s'est porté sur Openskies au départ d'Orly. Bref tout ça pour dire que j'aime particulièrement tes FR au départ du T1, un terminal que j'aime bien malgré sa mauvaise réputation. Le seul petit truc qui manque à mon avis ce serait quelques photos de l'espace d'embarquement, la disposition des bancs et petits commerces ! Bref j'attend ton prochain avec impatience !

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