Flight-Report

Review of Thai Smile flight Mumbai Bangkok in Economy

Airline Thai Smile
Flight WE336
Class Economy
Seat 5F
Aircraft Airbus A320
Flight time 04:45
Take-off 31 Dec 17, 04:40
Arrival at 31 Dec 17, 10:55
03   #23 out of 128 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 23 reviews
koresh
By SILVER 1721
Published on 28th February 2018
Thai Smile HS-TXR WE336 Mumbai - Bangkok

Flight Details:

Airlines: Thai Smile
Flight: WE336 BOM - BKK
Reg: HS-TXR
Aircraft: Airbus A320-232(WL)
Dep Mumbai Terminal 2: 4:40 am
Arr Bangkok Remote Gate: 10:55 am
Flight time: 4 hrs 25 mins
Distance: 3067 kilometers


Full Trip Video: Thai Smile HS-TXR WE336 Mumbai - Bangkok

Do watch the video to experience the flight.



Introduction

This report is for travel in Dec 2017. I was travelling to Sydney via Bangkok on Thai Airways. Thai Smile code-shares with Thai Airways on Mumbai - Bangkok route.

Queue to check travel details

Arrived at the airport early , being peak time at Mumbai.

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Check-In, Security and Immigration

Having arrived 3 hrs before flight. There were 4 passengers ahead for check-in. I was travelling light got my bag weighed and received my boarding pass all the way to Sydney. Security was next, all counters were full with lines being 15 people deep. After security was immigration. It took a good 1 hr to complete the immigration, even though all counters were operating.

Departure Area

After completing immigration, passed through the duty-free. I didn't make any purchase, skipped the food court as I had a good dinner before coming to airport.

Decided to head towards the gate.

Walking to gate

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Flight Schedule

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Gate

Departure was through gate 69. There was still time for the gate to open.

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Waiting area

Decided to charge my phone and laptop. There was lot of space to sit.

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Boarding

Soon boarding was called, passport and boarding pass was checked. Walking through the aerobridge. Watch video for boarding.

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Cabin view

Once on board, settled in my seat. Neighbouring seat was empty. Aisle seat was occupied by a Korean guy. Had a chat about his stay in India, Korea. Was travelling to Bangkok for R&R.

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Window view

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FlyDubai arrives in adjacent gate

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Seat pocket

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Pushback

Pushback commenced soon after boarding was completed. The flight was 80 percent full, mostly holiday makers to Thailand.

Taxi and departure

After a long taxi, departure was from runway 27.

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Mumbai Coastline towards West

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Mumbai Airport heading North

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Heading North before turning East

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Cabin Service

Cabin service began soon on reaching cruising altitude with dinner service.

Dinner Packing

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Dinner

Option was chicken or fish. I selected the chicken. Dinner was Chicken, Vegs and rice. For the drinks it was coke or other fizzies. Alcohol was not available on this flight.

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Rest Time

With a long day ahead. Decided to get some sleep. Cabin was darkened after dinner, pulled the blanked and snoozed for the next 2 hrs.

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Window view

Woke in the morning, pulled up the shades. It was sunrise somewhere over the Bay of Bengal.

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Winglet view

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Seat pocket content

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WE Magazine

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Safety Card

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Airbus A320

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WE Magazine with sickness bag

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Thai Smile route map

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OTOP

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Duty free magazine

Crew did a duty free run, Didn't see any purchase happen.

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Flying over the Andaman sea

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Engine view

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Cabin overhead display

Promotion videos were played on the overhead display along with music.

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Leg room

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Over Bangkok

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Suburbs of Bangkok

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Passing Bangkok's Don Mueang International Airport [DMK]

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Bangkok's Don Mueang International Airport [DMK]

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Bangkok City

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City view

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Air traffic

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Approaching Bangkok Suvarnabhumi Airport (BKK)

After series of turns, the aircraft lined up to land. passing farms below.

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Landing and taxi

After landing, had a long taxi to remote gate. Watch video to see approach, landing and taxi to gate.

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Arriving at remote gate

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Window view

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Disembarkation

Disembarkation was through stairs. Then was a long bus ride to terminal.

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View from bus

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Full Bus ride video

Long bus ride to terminal.



Heading for transit area

After deboarding the bus, headed up the escalator to the arrival area to head for the transit area.

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Arrivals board

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Walking towards the transit area

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After getting of the travelator, Had my passport and boarding pass checked to head upstairs in the departure area. Had security check done and settled to get my phone charged and connect to the internet using the free wi-fi.

Hope you enjoyed the report. Thanks for reading.

End of Trip

:)
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Verdict

Thai Smile

6.8/10
Cabin8.0
Cabin crew6.5
Entertainment/wifi6.0
Meal/catering6.5

Mumbai - BOM

7.3/10
Efficiency8.0
Access7.0
Services7.0
Cleanliness7.0

Bangkok - BKK

7.1/10
Efficiency7.5
Access7.0
Services7.0
Cleanliness7.0

Conclusion

Thai Smile operates as LCC service of the Thai Airways. Flight was on-time, meal was ok even though the portion was small and no alcohol was served. Crew didn't interact much. Mumbai airport was service was quick except for the immigration which took too long. Bangkok airport was efficient and quick. Wifi was connection was choppy at times. Overall a satisfactory trip.

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