Airlines: Thai Smile Flight: WE336 BOM - BKK Reg: HS-TXR Aircraft: Airbus A320-232(WL) Dep Mumbai Terminal 2: 4:40 am Arr Bangkok Remote Gate: 10:55 am Flight time: 4 hrs 25 mins Distance: 3067 kilometers
Full Trip Video: Thai Smile HS-TXR WE336 Mumbai - Bangkok
Do watch the video to experience the flight.
Introduction
This report is for travel in Dec 2017. I was travelling to Sydney via Bangkok on Thai Airways. Thai Smile code-shares with Thai Airways on Mumbai - Bangkok route.
Queue to check travel details
Arrived at the airport early , being peak time at Mumbai.
Check-In, Security and Immigration
Having arrived 3 hrs before flight. There were 4 passengers ahead for check-in. I was travelling light got my bag weighed and received my boarding pass all the way to Sydney. Security was next, all counters were full with lines being 15 people deep. After security was immigration. It took a good 1 hr to complete the immigration, even though all counters were operating.
Departure Area
After completing immigration, passed through the duty-free. I didn't make any purchase, skipped the food court as I had a good dinner before coming to airport.
Decided to head towards the gate.
Walking to gate
Flight Schedule
Gate
Departure was through gate 69. There was still time for the gate to open.
Waiting area
Decided to charge my phone and laptop. There was lot of space to sit.
Boarding
Soon boarding was called, passport and boarding pass was checked. Walking through the aerobridge. Watch video for boarding.
Cabin view
Once on board, settled in my seat. Neighbouring seat was empty. Aisle seat was occupied by a Korean guy. Had a chat about his stay in India, Korea. Was travelling to Bangkok for R&R.
Window view
FlyDubai arrives in adjacent gate
Seat pocket
Pushback
Pushback commenced soon after boarding was completed. The flight was 80 percent full, mostly holiday makers to Thailand.
Taxi and departure
After a long taxi, departure was from runway 27.
Mumbai Coastline towards West
Mumbai Airport heading North
Heading North before turning East
Cabin Service
Cabin service began soon on reaching cruising altitude with dinner service.
Dinner Packing
Dinner
Option was chicken or fish. I selected the chicken. Dinner was Chicken, Vegs and rice. For the drinks it was coke or other fizzies. Alcohol was not available on this flight.
Rest Time
With a long day ahead. Decided to get some sleep. Cabin was darkened after dinner, pulled the blanked and snoozed for the next 2 hrs.
Window view
Woke in the morning, pulled up the shades. It was sunrise somewhere over the Bay of Bengal.
Winglet view
Seat pocket content
WE Magazine
Safety Card
Airbus A320
WE Magazine with sickness bag
Thai Smile route map
OTOP
Duty free magazine
Crew did a duty free run, Didn't see any purchase happen.
Flying over the Andaman sea
Engine view
Cabin overhead display
Promotion videos were played on the overhead display along with music.
Leg room
Over Bangkok
Suburbs of Bangkok
Passing Bangkok's Don Mueang International Airport [DMK]
Bangkok's Don Mueang International Airport [DMK]
Bangkok City
City view
Air traffic
Approaching Bangkok Suvarnabhumi Airport (BKK)
After series of turns, the aircraft lined up to land. passing farms below.
Landing and taxi
After landing, had a long taxi to remote gate. Watch video to see approach, landing and taxi to gate.
Arriving at remote gate
Window view
Disembarkation
Disembarkation was through stairs. Then was a long bus ride to terminal.
View from bus
Full Bus ride video
Long bus ride to terminal.
Heading for transit area
After deboarding the bus, headed up the escalator to the arrival area to head for the transit area.
Arrivals board
Walking towards the transit area
After getting of the travelator, Had my passport and boarding pass checked to head upstairs in the departure area. Had security check done and settled to get my phone charged and connect to the internet using the free wi-fi.
Hope you enjoyed the report. Thanks for reading.
End of Trip
:)
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Verdict
Thai Smile
6.8/10
Cabin8.0
Cabin crew6.5
Entertainment/wifi6.0
Meal/catering6.5
Mumbai - BOM
7.3/10
Efficiency8.0
Access7.0
Services7.0
Cleanliness7.0
Bangkok - BKK
7.1/10
Efficiency7.5
Access7.0
Services7.0
Cleanliness7.0
Conclusion
Thai Smile operates as LCC service of the Thai Airways. Flight was on-time, meal was ok even though the portion was small and no alcohol was served. Crew didn't interact much. Mumbai airport was service was quick except for the immigration which took too long. Bangkok airport was efficient and quick. Wifi was connection was choppy at times. Overall a satisfactory trip.
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Thanks for this FR. I'm surprised flight to BOM are operated by Thai Smile, I'd understand it for a smaller city but here no. Well the catering is sufficient for a flight of this duration but the lack of IFE is not...
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2 Comments
I'm surprised flight to BOM are operated by Thai Smile, I'd understand it for a smaller city but here no.
Well the catering is sufficient for a flight of this duration but the lack of IFE is not...
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