Review of Air Canada flight Santiago Toronto in Economy

Airline Air Canada
Flight AC93
Class Economy
Seat 61A
Aircraft Boeing 777-300ER
Flight time 10:24
Take-off 17 Nov 17, 21:32
Arrival at 18 Nov 17, 05:56
AC   #49 out of 117 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 238 reviews
flyingcossack
Published on 10th March 2018
Background:

Hi Buddies!

After a long time, having digested all the emotions of my big vacations, i'm here to report some flights of my trip to Asia.

After my divorce, and getting a real upgrade in my working conditions, i decided to make a memorable trip. My first idea was to go to Africa (South Africa, Egypt and Morocco) but some events in Egypt make me turn to another place where i never had been before. And i found a ultracheap price in Air Canada website, for round trip Santiago-Osaka/Tokyo-Santiago for $767 usd. I didnt think twice and i bought my ticket. Was funny, never Japan were in my list, but i decided to give it a try. And as i didnt want to have such cathastrophe in my budget, i decided to mix it with a visit to Vietnam and Malaysia. (I'm historian so i'm so fond about world history, and how not to go to Vietnam, and Malaysia was a wise decision as i could taste the diversity of Asia in a friendly way. (Some could agree with me, but to go to India and China, you need a matured state of mind to experience it and enjoy it. Ok, Vietnam is not the most calmed place of the world, but turned out to be a nice surprise). And i got a nice ticket with Vietnam Airlines for $490 USD (Osaka-Ho Chi Minh City/ Hanoi-Kuala Lumpur/ Kuala Lumpur-Tokyo vía Ho Chi Minh City). The price and the opportunity of flight in the 787 and the 350 were powerful elements to buy this ticket. So finally i got a nice 5 weeks vacations visiting 10 days west Japan (Fukuoka, Hiroshima, Kyoto, Osaka), 9 days (Ho Chi Minh City, with day trips to Mekong Delta and Cu Chi tunnels, and Hanoi, with sidetrips to Ha Long Bay and their land cousin in Ninh Binh province), 10 days in Malaysia (3 days in Kuala Lumpur, 3 days in Penang and 4 days in Langkawi) to finish with 5 days in Tokyo.

The day of the trip i worked half day so i could have enough time to pack my things and take a shower. At 04:30 , my father took me to airport. We live at 12 km from there, and we have the highway near but as every friday, the traffic is a chaos so we went a bit earlier to have time to deal with it. Thankfully, it was too packed.


View of the National Terminal, where you can see Lan, Jet Smart, and the now troubled and next to death Latin American Wings.
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The new administration of the Airport has this screens that helps traveller to find their counters.
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I went to the counter. There wasnt a big line, and as i could check in the Tripcase app, the plane wouldnt be full, and if i would be with good luck, i wouldnt have a neighbour so i could enjoy more space. The agent in the counter checked my id and gave me my boarding passes. And i asked about if i should take my bag in Haneda to check it to Osaka. and he told me that i should take my bag in Osaka. But he was wrong, because the baggage tag was just SCL-YYZ-HND. And two days later, i would face the nice fact that my baggage never was transfered in Toronto, despite the 8 hours waiting for the next flight.

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My boarding passes for the legs SCL-YYZ (AC), YYZ-HND (AC) and HND-ITM (NH)

One of the big drawbacks that has the Santiago Airport is that the migration counters always lacks of the adequated number of police officers, and this is a problem when departing and when arriving. and then, when you clear migration, there is a big anaconda line for the few security checkpoints. So when departing from Santiago always arrive with a lot of time.

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At this time, there was a mix of regional and long haul flights departing (mainly to North America, and as the special guest to Madrid-Frankfurt, and Auckland-Sydney after midnight)

After the migration procedures and the security checkpoint, i decided not to go to the Pacific Club Vip Lounges saving the budget for the trip, and instead i decided to have some sweet snack at Dunkin Donuts, that surprisingly has the same prices as in the city outlets. And after that a few time for spotting.

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I remember to have seen that United sent the 787 for a while to Santiago, but they currently use the old but fiable 767 in the flight to Houston. Here the N675UA.

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A couple of 787 with the LATAM Livery, probably waiting their duty to U.S.A.

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The Delta Airline 767 already in gate position for the daily flight to Atlanta

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A 772 of American Airlines used for the flight to Miami. For the Dallas-Fort Worth flight is used the 787.

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And suddenly, recently landed from Buenos Aires, appeared the 773 of Air Canada (C-FIUW). It's my first time in the 777 and i was so excited to feel their powerful engines roaring while taking me the farther i had been before. (the farther i had been before was Astrakhan in Russia, Japan, Vietnam and Malaysia are some 2.000 km farther)

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All the passengers arrived from Buenos Aires should descend. The ones that continues to Toronto, should go thru security checkpoint, and then board again the plane.

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The boarding was a bit slow. I was in the first part of the group 3. But as usual when you are anxious, the boarding was stopped for more than 20 minutes when it was my turn. Then when i was allowed into the gate, we were waiting another 20 minutes until we got into the plane.

next to our gate, there was the 773 of American boarding the passenger going to Miami.



While waiting for the trip, i made an extensive research about which were the best seats in the 773. In my case, i'm a big size person. So as i'm someone that i love the seat, i should balance with my situation so i needed to find the best. The prefered seats are expensive and not so good (and i discover roughly in the next leg that i spent $99usd for a good legroom but a thin and crushing window seat in the bulkhead) So well, the best seats are the last 3 or 4 rows of two seats. Of course, if you want to go to toilet, you have to deal with only one person. And good luck can bless you with two seats for you, with movable armrests.



So i waited until the final of the boarding to get the assurance that no one would be next to mine during flight. :D The flight departed 22 minutes late.
Some views on the flight map info.
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And from land, my father send me to Whatsapp a screen capture of his entertainment of that night ahah!
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Bye Bye Santiago!
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Some 30 minutes after departure, when flying at cruising level. i got my dinner (i asked a low calories). The food tray included a salad of aspargus and tuna, bread. The main dish was chicken with boiled vegetables, and desert, some fresh fruits. It was tasty.
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After the dinner, i asked a wine bottle and glass of coke to make a weird chilean drink, mixing coke with wine. In Chile is called "jote", and the spaniard name is Calimocho. (In Chile people would feel ashamed about asking a creole jote, but they wouldnt have a problem to ask an european calimocho). And during my trip i turned into a tradition :p.
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After the dinner, i watched some movies. A word about the Air Canada' IFE. at least, in the trip to Asia, i found a very poor selection of movies and music. The good point is that has a lot of movies that you will never find in Chile (unless you have Netflix, where you can have movies from India, South Korea and other countries). At least, when i returned from Asia, the selection of western movies was better, including IT and Dunkirk. Anyway i fell asleep so between Peru and Panama i could slept.


When we were over , the lights were set in mood for breakfast. My low calories breakfast consisted in chicken and more veggies, along fruit


Picture of the reading material in seat pocket


Soon we were ready for takeoff. It was a bumpy and wet descending,
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And father helped with update
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The plane landed with a delay of 22 minutes. In my case it didnt affect my schedule as i had to wait for more than 7 hours until my next flight to Japan. So it would be a long wait until then!
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Verdict

Air Canada

7.8/10
Cabin8.0
Cabin crew8.0
Entertainment6.5
Meal/catering8.5

Santiago - SCL

7.3/10
Efficiency6.5
Access8.0
Services7.0
Cleanliness7.5

Toronto - YYZ

8.1/10
Efficiency8.0
Access8.5
Services8.0
Cleanliness8.0

Conclusion

The flight was ok. Better than expected about all the things that i had read about Air Canada. (and it seems that canadians enjoying mocking about it). It would be later when my idea about Air Canada went from earth to hell. But summarizing, was good, the food was ok, the crew was efficient (i guess that the flight not being full helped a lot with it).

Related

7 Comments

  • Comment 436257 by
    AstroBenny 39 Comments

    Hi, Thank you for this Flight Report,
    It is good to see you received a full breakfast and not just a slice of cake as they give out on flights to Europe !
    It is exciting to fly two long haul flights one after the other.
    AC did quite a good impression in this FR, but nothing crazy as you mentionned.
    Waiting to see what the rest of the trip holds for you !

  • Comment 436283 by
    nechus SILVER 436 Comments

    Hola, coterráneo!! Tanto tiempo! Mish, yo pensé que vivías en el extranjero!

    > After my divorce, and getting a real upgrade in my working conditions, i decided to make a memorable trip
    Pucha, lamento mucho eso del divorcio. Pero me alegra que hayas decidido hacer este "memorable trip"!

    > i found a ultracheap price in Air Canada website, for round trip Santiago-Osaka/Tokyo-Santiago for $767 usd
    Mmmmffff.... por qué yo nunca encuentro pasajes tan baratos? Ya sé. Porque no sé buscar. :( Me odio a mí mismo.

    > So finally i got a nice 5 weeks vacations visiting 10 days west Japan (Fukuoka, Hiroshima, Kyoto, Osaka), 9 days...............
    Me odio más.

    > as i didnt want to have such cathastrophe in my budget, i decided to mix it with a visit to Vietnam and Malaysia
    Aaah, ya. "Como no quería arruinar mi presupuesto, decidí dar la vuelta al mundo no más." XDDD

    > I'm historian so i'm so fond about world history,
    Ups! Entonces me vas a querer matar si llegas a leer la introducción de mi próximo informe. je je je :D

    > At 04:30 , my father took me to airport
    Muy buena política. A mí siempre me dicen que parezco huaso porque llego súper temprano a todas partes, pero es que me carga andar corriendo.

    > and the now troubled and next to death Latin American Wings
    RIP LAW :(
    Yo fui uno de los afectados con la cancelación de los vuelos nacionales. tenía pasaje PMC > SCL para enero pasado. :'''(
    Menos mal que encontré otro pasaje ZAL > SCL en Sky o se me habrían ido a las pailas todas la vacaciones, que incluían como ocho tramos en avión.
    Todavía no he dejado la queja en el Sernac. No sé si valdrá la pena.

    > And two days later, i would face the nice fact that my baggage never was transfered in Toronto, despite the 8 hours waiting for the next flight
    :O Chesum..... :O
    Y cómo lo hiciste?!?!

    > the migration counters always lacks of the adequated number of police officers
    Qué raro. Siempre me ha parecido que hay tantas cabinas de policía internacional en SCL, y todas siempre funcionando. Bueno, es lo que me ha tocado ver. Tal vez no siempre sea así.

    > and then, when you clear migration, there is a big anaconda line for the few security checkpoints
    Eso sí lo puedo confirmar. Todo lo que se avanza en policía internacional se pierde en la revisión de seguridad. Siempre tienen un solo escáner abierto, cuando hay como cuatro o cinco! Es lo único que me carga de SCL hasta el momento.

    > the boarding was stopped for more than 20 minutes when it was my turn
    Típico :(

    > And good luck can bless you with two seats for you, with movable armrests.
    Bonita la cabina, pero no parece que JetSmart o Sky tengan nada que envidiarle. :/

    > Some views on the flight map info.
    La Granja??? XDDDD Por último que pongan Conchalí por el Zalo Reyes, pero La Granja???

    (To be continued...)

    • Comment 436288 by
      flyingcossack AUTHOR 9 Comments

      Hi Nechus

      I'm going to answer in english so we wont be banned for using our mother tongue

      - Well the divorce went not as a disgrace but a bless, so now life is better than before.
      - i can sugest you to play with http://flights.google.com. a good way to find deals.
      - Indeed was cheaper to visit Vietnam and Malaysia than just visiting Japan (As in Japan everyday i counted the coins, in Vietnam everyday i was millionaire, and i could spent money in anything and still i had a lot of money, Malaysia is in the middle but anyway is cheap).
      - Don't worry, i'm not that kind of Historian that are arrogant, i like to make difusion.
      - At this stage, to file a claim is a bit useless, i hope that the amount lost was not significative one.
      - Always i pack clothes for two days in my cabin baggage so i can survive for a while.In 2013 Iberia made this joke on me, and in that time i had just underwear and one t-shirt for any case. So from that time, always the rule is at least for two days (and is the usual term for the delayed bagagge). When i complain via twitter to Air Canada they didnt gave me an acceptable answer. Thanks God the guys at Haneda were very efficient.
      - Usually, when aren't flights departing to North America (18-22) or Europe (10-15), migration procedures can be faster.
      - but security check always is a mess.
      - hahahah, did you know that the only thing that the Conchali Mayor has done, was to change the name of a street to Zalo Reyes (btw, it's my commune, and always when i told it, people remind me that i live in the land of Zalo Reyes hahaha.

  • Comment 436284 by
    nechus SILVER 436 Comments

    > my father send me to Whatsapp a screen capture of his entertainment of that night ahah
    Awwww... Quería saber dónde estaba su bebé. :3 Ojalá mi mamá se preocupara tanto. Cuando vuelvo de mis vacaciones me dice "Y ya volviste?!?!" Me pregunto si habrá algún mensaje entre líneas. :'''(

    > a weird chilean drink, mixing coke with wine
    Jajajajajaj. Mi jefe casi me mata por eso el otro día. Llevó un vino caro a una reunión del trabajo y yo me hice un jote! Es la única forma en que tomo vino.

    > Soon we were ready for takeoff
    Creo que aquí quisiste decir "landing" ;)

    Este vuelo no se ve nada de mal. Me parece espectacular que el desayuno haya sido tan saludable! En latam, típico que te dan un omelette con tres cubitos de papa.

    Voy a estar esperando la próxima entrega.

    Gracias por compartir! Que estés bien! :D

    • Comment 436290 by
      flyingcossack AUTHOR 9 Comments

      - yes, we are closer. Although they were interested in my return for two things: for the souvenirs, and because my duties and responsabilities with my cat hahaha.
      - Long live to Jote!
      - yes, misstype, last night i was sleepy when writing the report.

      Gracias por los comentarios! a todo esto, eres valdiviano? Porque a fines de abril andaré por esos lados.

      Un abrazo!

  • Comment 436321 by
    KL651 TEAM 3709 Comments

    Thanks fpr this FR.
    Wow under 800USD for such a long journey, that's a bargain!
    Well nothing too fancy as usual in AC economy class but it does the job.
    The low cal meals somehow look more elaborate that the regular ones AC provides.
    What a shame about that luggage, the check in agent should at least know about that, hope you were able to recover it quickly.

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