Review of Firefly flight Subang Kota Bharu in Economy

Airline Firefly
Flight FY2066
Class Economy
Seat 12C
Aircraft ATR 72-500
Flight time 01:05
Take-off 10 Mar 18, 09:40
Arrival at 10 Mar 18, 10:45
FY   #93 out of 121 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 20 reviews
AriffAzrai
Published on 20th March 2018
On Saturday, March 10, 2018, my father and I traveled to Kota Bharu to visit my aunt who lives there. It was a short weekend trip where we were flying there on Saturday and returned back to KL on the next day.

Kota Bharu or simply known as "KB" is the capital city of the state of Kelantan which located on the Northeast of peninsular Malaysia. We went there with Malaysia Airlines' subsidiary, Firefly out of KL's secondary airport, the Sultan Abdul Aziz Shah Airport or Subang Airport. I was so excited for this trip as it would be the very first time ever for me to fly with Firefly and onboard a propeller aircraft. It also would be the first time for me to fly out of Subang Airport after more than a decade.


In the Airport



On that day, we left our home at 7am and managed to reach the airport within 30 minutes later (with a weekend traffic). We parked our car at the dedicated parking area which located adjacent to the airport terminal.
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SZB's legendary control tower can be seen from the parking area.
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It just only a short walk from the parking area to the terminal. Known as "Subang International Airport" until the existence of KLIA, SZB then adopted its current name after the 8th Sultan of Selangor, Sultan Salahuddin Abdul Aziz Shah Al-Haj.
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SZB's Skypark Terminal formerly known as "Terminal 3".
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Interior of the terminal.
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Some shops available in the terminal.
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The flight activities of the day.
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We went straight to FY's check-in counter to collect our boarding passes and drop the luggage (only 1 luggage to be checked-in). After we done with the check-in, we went up to the 1st floor of the terminal to have our breakfast. Currently, there are only 2 cafes available at the 1st floor of the terminal; Old Town White Coffee and Kampong Kravers where we chose the later. When I was small, this space used to be occupied by KFC and A&W.
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The 1st floor of the terminal is also the perfect place for you to do the aircraft spotting through its large windows.
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Some FY's aircraft on the tarmac.
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After we finished our breakfast, we made our way to the departure hall or the airside of the terminal. We passed the security check and it took us less than 10 minutes to reach the departure hall thanks to the small size of the airport. The departure hall is a wide and spacious area where all the gates for departure are located. There are also some shops and cafe here. Boarding for our flight started around 10 minutes before STD and passengers were called based on their row.
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It was quite a long walk to our aircraft, but it also gave us a great view on the planes movements in the tarmac.
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A Malindo & Firefly plane.
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Another Firefly plane.
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Our plane, 9M-FYH.
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Boarding was done via the aircraft's rear door.
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Onboard Experience



Our flight today was almost reaching a full capacity with only 2-3 seats remained empty. Inside the cabin, there were 2 lovely ladies on duty, Wahidah & Irene Idayu.
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I got an aisle seat, 12C. The seat pitch was quite tight and the temperature inside the cabin was so hot.
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Contents of the seat pocket.
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After all passengers were onboard, the crew made a welcome announcement with our flight details and followed by a safety demonstration. Our ATR plane then made its way to the runway and minutes later we were already flying up in the air. The inflight service began around 15 minutes after we took off. Cabin crew Wahidah and Irene Idayu walked through the cabin while offering drinks (Mango Juice or Soya Bean Milk) and light snacks (Curry Puff or Salted Peanuts) to every passenger. I opted the Mango Juice and Curry Puff. The Curry Puff was served cold and tasted just so-so, nevertheless, it was highly appreciated to be given something complimentary for a short domestic flight like this.
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It was a bit bumpy everytime our plane entering the thick clouds, but most of the time it was just a smooth ride. 1 hour later, we were safely landed in Kota Bharu's Sultan Ismail Petra Airport. As expected, we had to deplane from the aircraft via the rear door and walked to the terminal building.
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Kota Bharu's Sultan Ismail Petra Airport (KBR) is named after Kelantan's 13th Sultan. Besides serving Kota Bharu, it also acts as the main gateway to the paradise island of Perhentian.
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Welcome to Kota Bharu, Kelantan! We had to wait for at least 10 minutes before the 1st bag from our flight arrived at the conveyor belt. Within 2 minutes, we were already at the landside of the terminal where my aunt was waiting to pick up us. Kelantan is 1 of the few states in Malaysia where the "Jawi" (Malay language with Arabic alphabets) is still heavily being used. You can see the Jawi is written in many signage and signboards at all over the place including in the airport.
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Bonus : Click here display


Thank you for reading my report and I hope you enjoyed it!
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Verdict

Firefly

7.8/10
Cabin7.0
Cabin crew10.0
Entertainment/wifi6.0
Meal/catering8.0

Subang - SZB

8.8/10
Efficiency8.5
Access9.0
Services8.5
Cleanliness9.0

Kota Bharu - KBR

8.5/10
Efficiency8.5
Access9.0
Services8.5
Cleanliness8.0

Conclusion

Firefly (FY)
- It was fun and enjoyable flying with this small airlines. The inflight service provided by its cabin crew reminds me to the legendary service that can be found on Malaysia Airlines flights more than a decade ago. Its really good to see Firefly continuing this great legacy and I hope they can expand their operations to cover more destinations in Malaysia and regional countries on the future.

Sultan Abdul Aziz Shah/Subang Airport (SZB)
- It is a very efficient and convenient airport which located close to city center. Im looking forward to fly out of SZB again for my future travel especially with the introduction of new train system to the airport from KL Sentral Station.

Related

2 Comments

  • Comment 437851 by
    marathon GOLD 9566 Comments

    There is nothing like walking on the tarmac to an aircraft on a sunny day, but maybe it was a hot one, from what you describe ounce boarded.

    The ATR72 and the smaller ATR42 are unusual in that the cargo hold is between the cockpit and the passenger cabin, hence the use of the rear door in normal operation.

    Thanks for sharing this report and for the bonus !

    • Comment 437885 by
      AriffAzrai AUTHOR 14 Comments

      It was early in the morning actually (before 10am), so the weather was quite cool during boarding. I think the cabin was so hot due to the air-conditioner system which wasn't fully functioning or turned off at that time.

      You are most welcome! Im glad to share it with all of you.

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