I booked with Nok air for my business trip to Chumphon on Sunday Evening. At the journey date, Nok air is the only airlines serving the route. Although I have heard much about Nok's delay reputation, I seemed to have no choice but fly them.
Check in at Bangkok Don Mueang is quick. I checked in on their mobile website which is user friendly, but would like to print a paper boarding pass just for the sake of boarding convenience.
As expected, the check in agent informed me of 50 minutes delay. She seemed apologetic but no reason is given. Seemed like almost all of their flight is delayed this evening
Don Mueang is a small airport that is easy to navigate. I love that there are too few walkways to get lost, but the spotting is a bit boring given a small number of active flight. It is used mainly by low cost airlines - Thai Air Asia, Nok Air, Thai Lion Air, to name a few.
After a long wait, boarding commenced. We are bussed to the tarmac where HS-DBQ awaits. Dash 8 Q400 is a new fleet, average age of just 3 years, but the sign of minimum maintenance can be seen all over
My aisle seat is already occupied by a gentleman who did not seemed to understand Thai (or any other language in the world), so I did not bother and take a window seat instead. The door quickly closed and flight attendants start safety demonstration.
Passenger service unit, which I like its modern looking
Legroom is surprisingly adequate, consider the fact that Nok Air is a launch customer of Q400 high density version
A push back and off we go. Q400 sound is much less noisy than other turboprop I have flown in the past
The recline is just bare minimum, which I think passenger does not seemed to care for such a short flight. Thai Domestic route is not long enough to warrant more than 1.5 hours flight time, and these turboprop's destination are mostly well below 50 minutes.
A small bottle of water is served, and I bought a pack of mix peanut which taste fine.
Unfortunately, my tray table is not in a fine condition
We started descending soon afterward, while the sun started to set. The flight get pretty bumpy due to the rain cloud below
And finally landed at dusk, into a stormy night. Chumphon Airport has no jetbridge (not that Q400 is serviceable by one anyway). So, passengers need to walk to the terminal building. Considerate ground staff greet us with umbrellas, enough for anyone and we can just return it once we enter the building.
There is only one carousel in this airport. Once I collect my luggage, I walked off and reach the curbside where await my chauffer in just a few steps. And that's the conclusion of my review. Thank you for visiting.
Bangkok - DMK
Chumphon - CJM
The experience is fair. Their front line staff are all very polite, friendly and efficient. The services are quite adequate. However, given their networkwide delay and stage of their aircraft, I would prefer to fly other airlines, if possible.
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