Review of SilkAir flight Singapore Manado-Celebes in Business

Airline SilkAir
Flight MI274
Class Business
Seat 3A
Aircraft Boeing 737-800
Flight time 03:40
Take-off 13 Apr 18, 09:25
Arrival at 13 Apr 18, 13:05
MI   #31 out of 130 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 61 reviews
Arq
By 980
Published on 30th April 2018
Review Index

Sector 1 : Bangkok - Singapore on SQ 981
Sector 2 : Singapore - Manado on MI 274 (Current review)
Sector 3 : Manado - Singapore on MI 273
Sector 4 : Singapore - Bangkok on SQ 976

In the morning after my journey with Singapore Airlines flight from Bangkok (in the link above), I checked out of Ambassador Transit Hotel and head to Silver Kris Lounge

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The lounge is large, with a lot of comfortable seating. However I personally find the lounge a bit dark and claustrophobic, as it does not have even a single window.

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Business Section is readily available with computer terminal and Wifi password. Connection is strong

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There is good array of food and drink. So, I fix myself some quick breakfast and a cup of coffee, then leave the lounge for some shopping as I will have a rush connection on the return journey and definitely won't have time then.

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A quick visit to the restroom, that also include shower section. There are toiletries provided, not very luxury looking but adequate

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Boarding commence at 9.15 for Business Class, and 8.55 for Economy Class. Scheduled Departure time is 9.45. The aircraft, 737-800 9V-MGG awaits her journey.




Flight information
Airlines : Silk Airlines
Flight : MI 274
From : Singapore Changi Airport (SIN/VSSS)
To : Sam Ratulangi International Airport (MDC/ WAMM)
Date : 13 April 2018
Departure Gate : E6
Boarding Time : 09.15 hrs.
Departure Time : 09.45 hrs.
Actual Departure Time : 10.08 hrs.
Flight Duration : 3.18 hrs.
Arrival Time : 13.15 hrs.
Arrival Gate : 2
Aircraft : B737-800
Registration : 9V-MGG
Name : -
Class : Business
Seat : 3F

This is my first time aboard Silk Air 737-800, the seat is almost identical to that of A320, but I somehow found the seat to be noticeably less comfortable, may be the narrower seat pitch and less recline?




Literature, air sick bag

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Entertainment leave a bit to be desired, as small ceiling mounted TV screen is the only thing available. I do not know why iPad is not handed out in this flight. But passenger can log into their inflight Wifi system. there are no internet connection but inflight streaming is available to everyone, including those in Economy class

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Spotting a few aircraft during taxi. United 788 has comes a long way, a direct flight from Los Angeles if my memory serves correct



Take off




Overflying a reclaimed land, guess that it’s a space for airport extension?

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A quick lavatory visit, an ordinary 737 toilet but spotless for the entire flight. Seemed like they clean it after every single use.




Back to my seat and service begin. Cabin Crew offer a choice between mixed nuts or potato chips, serve with a drink of my choice. Probably just a coke and nuts, please.

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Table is set and appetizer is served. It’s glass noodle salad that is so chewy. I only have those seafood and return the rest of them. Garlic Bread is nice, though

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I ordered Nasi Lemak from their “All-time favorite menu”, which can be reserved between 48-24 hours prior to departure time, and I am glad I did. Nasi Lemak is so nice. It was professionally presented and everything is flavorful. So good that I only opt for a glass of water so not to spoil its taste with anything foreign.

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My personal creation – since I still have some Almond and Cashew nuts left over, I experiment a new combination by adding an almond into the mix – impressive result.

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Dessert – eTe Sea Salt Caramel ice cream

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And some Chocolate Truffle to go with coffee/tea, which I only take chocolate

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A peek at economy class, which I like the seat color

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A scenic descend

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Landing




For a Safe landing at Sam Ratulangi International Airport Manado

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Spot Lion air 70th Boeing Next Generation 737 Livery

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Immigration take just a few minutes and we are all at Luggage service area.
My bags are among the very first to arrive, and just a short walk, there awaits my car rental driver

Thank you all for visiting , I would like to conclude my review here.


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Bonus - Diving in Lembeh Strait

Bonus : Click here display
See more

Verdict

SilkAir

8.1/10
Cabin7.5
Cabin crew10.0
Entertainment/wifi5.0
Meal/catering10.0

Singapore Airlines Silver Kris Lounge/First Class Section

7.8/10
Comfort8.0
Meal/catering9.0
Entertainment/wifi5.0
Services9.0

Singapore - SIN

9.4/10
Efficiency10.0
Access7.5
Services10.0
Cleanliness10.0

Manado-Celebes - MDC

6.8/10
Efficiency10.0
Access5.0
Services7.0
Cleanliness5.0

Conclusion

All in all, a good flight. Food is good and cabin crew are nice. Seat and Entertainment leave a bit to be desired but I can say that I am looking forward to the next flight with them.

Related

10 Comments

  • Comment 443064 by
    Eric V P GOLD 117 Comments

    Thank you for sharing!

    There is good array of food and drink.
    - Did they replace Tiger with Chang, or were both available?

    This is my first time aboard Silk Air 737-800, the seat is almost identical to that of A320, but I somehow found the seat to be noticeably less comfortable, may be the narrower seat pitch and less recline?
    - 737 family's fuselage is a few inches narrower than A320 family's and as I remember MI also have a denser configuration for their 738, which contributes to the less space. You should compare MI's 738 and 320 seat map to see the differences.

    there are no internet connection but inflight streaming is available to everyone, including those in Economy class
    - Did you try their inflight Wi-Fi? I tried it once on their 320 and found it barely usable as it was so slow, so I wondered if the one on 738 is faster or given the passenger number suck even more.

    So good that I only opt for a glass of water so not to spoil its taste with anything foreign.
    - Next time try having some nasi lemak in Singapore or Malaysia paired with teh tarik, which I usually do - now that's even better.

    Once again, thank you and hope to see your next report!

    • Comment 443070 by
      Arq AUTHOR 31 Comments

      Hi Eric,

      I could not recall Tiger in the lounge at all, but I do not normally drink beer, so it is possible that I just did not noticed it.

      As for the aircraft, you are right, I just checked in seatguru and found out 150 vs 162 seat in 320 vs 738. Naturally the pitch in Business class shrink from 40 to 38 inches. I did not use inflight streaming video this time, but I once have tried on A320 and found it quite ok back then (just listen to music, not movie). And, thanks for the drink pairing advice, I will definitely try it next time.

  • Comment 443117 by
    Shisdu SILVER 654 Comments

    I loved everything in this report, from the nasi lemak to the nudibranchs!

    Thanks for sharing!

  • Comment 443412 by
    jaytot 22 Comments

    Food selection at Kris Lounge is way better than SATS premium lounge. i was surprised tho that they served SATS ice cream on Business class, usually they served that in economy. Nasi Lemak looks "atas" classy, makes me want to eat one now. Bonus are just wow! this is the first time i saw those sea creatures.

    • Comment 443439 by
      Arq AUTHOR 31 Comments

      Hi Jaytot,

      Thank you for reading. Can you educate me a bit about SATS? I know that they are caterer, but how come they have got their own brand of ice-cream? I just think that the brand is eTe, as it is indicated on the side of the tub. Probably a co-brand product , I guess?

  • Comment 443510 by
    KévinDC TEAM GOLD 4791 Comments

    Hi Arq, thanks for sharing another lovely and well-photographed report! SilkAir seem to get positive reviews in general and your report is consistent with that. The cabin does look a bit outdated though, for being on a newer aircraft with a Boeing Sky Interior. I will say that the J seats look comfy despite being old school. Catering looks very good. The major downside of MI is the lack of IFE. It's usually find on shorter regional flights, but with this flight being over 3.5 hours long, that's starting to be a bit long without IFE. Thanks for sharing!

    • Comment 443558 by
      Arq AUTHOR 31 Comments

      Hi KevinDC,

      What I find it a bit lag behind expectation is seatpitch. 737 seatpitch really shrink comparing to A320. For entertainment, they play a quiet comedy on ceiling mounted TV which I think is quite ok. I love to stare out the windows anyway. Thanks for reading.

  • Comment 444372 by
    socalnow GOLD 851 Comments

    Thanks for sharing this MI flight with us. I haven't has the pleasure of flying with them but after reading your review i would not hesitate to do so. The nasi looks very appetizing including your custom additions! I certainly want to visit Manado and North Sulawesi now. Stunning scenery and underwater life. Thanks again for sharing and happy flying.

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