Review of Garuda Indonesia flight Denpasar Surabaya in Economy

Airline Garuda Indonesia
Flight GA349
Class Economy
Seat 35H
Flight time 01:10
Take-off 25 May 18, 19:50
Arrival at 25 May 18, 20:00
GA   #15 out of 122 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 175 reviews
ItsKevin
By 378
Published on 8th June 2018
Hello all! My name is Kevin, and welcome to my second part of my trip report to Bali
Click here to part 1, GA 342 Surabaya to Bali

Before flight
So, I spent 2.5 days in Bali, and I really love this island becausae there are a lot activities to do and many sights to see. Here are some places that I visited on this trip
Bonus : Click here to display



The Flight
On the last day, I went to explore Seminyak area, and did a planespotteing with a local spotter. I went back to my hostel and started my journey to airport around 5 PM. It took only 20 minutes to reach Ngurah Rai International AIrport from Kuta area.
Arrived, I went to check in counter directly. There were many Asian-looking passengers queueing on domestic check in desks. I saw their passports, and I think they will fly to Jakarta, and connect to China and Korea by another Garuda Indonesia flight. After 15 minutes queueing, I checked my luggage and got my boarding pass printed in no time.
Look at this Ogoh-Ogoh. What do you think?
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Here is a preview of DPS Domestic terminal
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As usual, Garuda Indonesia always park their planes on gate 1, 2 and 3, as it's located next to international terminal, so it's easier for them to use these aircrafts for domestic hop after they finished international rotations. Here is the FIDS for that evening
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Around 7.15 PM, the ground staff started the boarding. Boarding begin from SkyTeam Elite and Elite Plus member, GAMiles Platinum, and normal passengers. I was so excited! This was my first time onboard CRJ 1000, and here is the main "actor" for this flight
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Good evening, PK-GRP! Nice to meet you!

Citilink A320, PK-GLJ, preparing her flight to Jakarta
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As I entered the cabin, a guy (who is the inflight manager) and a girl greeted me with smile, and let me walk to my seat. I put my backpack on my seat, and walk to the rear cabin. There was another girl who greeted with warm smile. I asked her about their origin base, and she said that they are from Makassar (UPG) base. Just info, recently Garuda Indonesia changed the aircraft rotation for this flight, and I didn't realize if they changed the crew duty too. Before, this flight is operated by crews from Surabaya (SUB) base.

Boarding finished, and almost all seats are occupied. There were only five seats left: one seat on emergency row, and another four seats on last row of the aircraft. Inflight service manager started his announcement with introduce himself, our flight number, route and weather on our flight, and the last one was safety demonstration. Plane started to pushback and taxiing. Not long after, we started to climb the sky. I could spot the crowd area of Kuta from window on left row.
15 minutes later, seatbelt sign were turned off, and light were turned on. It means the crews were ready to serve our snack. There were three crews who served in Economy class. I suspect the manager already finished his job for Business Class (which use same seat like Economy), and he helped two other girls to finish the job faster
This is what I get for 55 minutes hop on CRJ1000: A sausage bread, mixed nuts, bottle water and candies
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Seat pocket content: A Colours magazine, safety card, airsickness bag, and Arcade onboard shopping guide
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I decided to walk around this small plane, tried the lavatory, which is so small that I couldn't even take pictures of it!
Small galley at the aft, what do you think?
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Flight was very full today. Unlike my previous flight, this time the flight was dominated by Javanese people.
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I decided to take a seat on the empty last row, and waiting for the crew, who knows if someone would come and work on the galley. After 15 minutes, there were no sign of these crews at the rear galley. Few second later, Captain announced that we will start descending shortly, and all passengers must be seated with seat belt, put the table back, open the window shade, and put our seat in upright position. I decide to back to my original seat on 35H, and the crew suddenly came up from the front of the cabin. They cleared our snack box,a nd after that, light was turned off for landing
My plane landed smoothly at Juanda International AIrport on 8 PM, which was 20 minutes earlier than schedule. The plane parked at remote area along with Garuda Indonesia Explore ATR 72-600, because this plane has finished her daily job. We disembarked and transported with bus to terminal. Baggage came very fast, and my mum already pick me up at the airport :)
The end.

Thank you for following my journey, and I hope you like this report. Comments and compliments are very appreciated.

Kevin
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Verdict

Garuda Indonesia

7.5/10
Cabin8.0
Cabin crew9.0
Entertainment6.0
Meal/catering7.0

Denpasar - DPS

8.3/10
Efficiency8.5
Access8.5
Services8.0
Cleanliness8.0

Surabaya - SUB

8.5/10
Efficiency9.0
Access8.0
Services8.0
Cleanliness9.0

Conclusion

It was my first time on Garuda Indonesia Explore Jet, and my first time on CRJ 1000. Despite the lack of PTV, I still enjoy this short flight. Cabin looks very clean and seat was comfortable for short flight. Although cabin crews were fasting, they were very warm and cheerful to all passengers. Overall, it was good experience with Garuda Indonesia.

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