Review of SmartWings flight Tel Aviv → Tenerife Island in Economy

Conclusion

So, There was one problem with this flight.
Smartwings have application that called ''Mywings'', this application is working on WIFI with all Max airplanes.
I've wrote emails to helpdesk of smartwings and they told me, there would be WIFI for this application onboard
After the Take off I've asked the cabin crew why the WIFI is now work?
The answers was different of all the Flight attendants, some told me that someone stoled the router, some told me that is not working and some told me that on flight from TLV, there would not be WIFI at all on those flights, so I send an emails to helpdesk again and costumer care of Smartwings with a week of no answers, even when I called them they didn't had an answer.
I reccomend to fly with Max airplanes to all destination, but don't ask them nothing on emails and don't trust what is wroten on their site because it's all a lie!
After all the plane was really quiet and good!

Thank you for choosing to read my flight report!

2 Comments

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  KL651 TEAM 4534 Comments 2018-10-10 16:23:38

  Thanks for this FR.
  That's an unexpected route from smartwings !
  The flight is what 6 hours long ?
  Without IFE it must get boring really quickly.
  What a shame they didn't offer duty free when the magazine was there and people had nothing else to do but buy things. 2018-10-10 16:23:38

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  ROY AUTHOR 53 Comments 2018-10-12 18:12:48

  To TFS is 7.5 hours, to TLV is 6.45-7 hours.
  There wasn't even magazines on the flight hahaha, and duty free onboard is a bit expensive.
  You can download movies in the tablet, that could be OK, they just lied to me so I didn't expect that would happened. 2018-10-12 18:12:48