Review of British Airways flight from New York to London in Business

BAW

BA - British Airways

Flight taken on 12 January 2019
BA172
20:55 06h 50m 08:45
Class Business
Seat 19A
rbix
3,249 · 184 · 6 · 42

Hi everyone! Welcome to my first trip report of 2019 after a long hiatus, and to yet another one of my travel series. I've been super busy lately that I decided I'd take break from trip reporting. But now I'm back and ready than ever before!!
After a long discussion of where to go for the Christmas holidays since I wasn't able to go back to Hong Kong, I decided it'd be best to go to London yet again, along with some other places in Europe such as Paris and Brussels! I was quite excited as I've never been to either of the two cities, so this trip to Europe was going to be an extraordinary one. Anyways, without further ado, let's get on with the current flight! ;)


Flight routing

  • 1
    12 January 2019: BA172 JFK-LHR, B747-400, Club World
  • 2
    24 January 2019: BA115 LHR-JFK, B777-200ER, Club World

Pre-flight


I booked my ticket to London about a month in advance prior to the trip. Normally, I'd go with flying Virgin Atlantic as I enjoyed the experience the last time I flew with them. However, I then decided to use my CX miles to get myself a business class ticket on British Airways. I thought to myself that this would be a good experience as it's been many years since I last flew with BA, and it wouldn't hurt to compare and see which is the better airline for this popular trans-Atlantic route. I was able to find flight with the perfects times, and within a few minutes, I was all set for my trip to London!
Anyways, back to the flight. I got an Uber in order to go to the airport. I left at around 6:00 PM, which gave me enough time to get to the airport as there is always the peak hour traffic. So, I was able to make it to John F. Kennedy International Airport with just enough time to spare. The process of checking-in for this flight was smooth as always.
Terminal 7 Departures exterior


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I have to admit, it felt a bit weird coming back to Terminal 7 after 2 years. I started to get a little bit nostalgic after a few minutes. After all, I've flown out of this terminal often when CX was based here.


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There have been some major changes at this terminal from the last time I was here



I headed to the BA First and Club World check-in counters, where it didn't take long for me to complete the whole process. Before I knew it, I was all set to go to London!


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Heading towards security


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Post-security


Airside


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I had to admit, Terminal 7 has changed that I almost felt like I was at a brand new terminal! I mean, it all seemed brighter than it was before!



My standard shot of Terminal 7 (2019)


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Terminal 7 Gate Area



I decided to hang out at the British Airways Galleries Lounge, which I heard was going over some kind of major refurbishment


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British Airways Galleries entrance at JFK


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Shots of the Galleries lounge



To sum it up, I'd have to say that the lounge visit was quite average. Even though it looked a lot newer and brighter, it was pretty clear that the lounge was still going under refurbishment.



So, that meant that the lounge wasn't completely done with renovation, and that there was not a lot of choices in terms of seating and was definitely not that spacious. I was actually quite impressed with the dining area, which was huge in terms of space, and there were a lot of food options.


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More seating options



FIDS


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Boarding pass


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Food and drink options



After some time, I moved to the dining area where I found some available seating and took advantage of their selection of food and beverages.



My "Build Your Own" pasta


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Selections of wine


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More shots of the lounge


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After about an hour of relaxing at the lounge, I then proceeded to board the flight



Heading towards the gate


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Plane to LHR: G-BYGA. If I had to be honest, I was extremely excited to be onboard a Boeing 747-400 after many years!


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Gate 6 area


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London, I'm coming for you!!


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Down the aerobridges


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Let's go! ;)


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Some pre-flight information:
Date: 12 January 2019
Airline: British Airways
Flight Number: BA 172
Route: New York (JFK) - London (LHR)
Aircraft: Boeing 747-400
Registration: G-BYGA
Distance: 3445 miles
Scheduled Departure Time: 8:55 PM
Actual Departure Time: 9:36 PM
Scheduled Arrival Time: 8:45 AM
Actual Arrival Time: 8:21 AM
Flight Time: 6 hrs 50 mins
Departure Gate at JFK: 6
Arrival Gate at LHR: B46


Inflight


Mini Club World Business Class cabin


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Main Club World cabin


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My seat - 19A


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Views of the cabin from my seat


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From what I heard, the seats on this aircraft have recently been given an upgrade. I had to admit, it looked quite nice.
Legroom


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View from my seat


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Settling into my seat!


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Water bottle


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Amenity kit


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Club World bedding package, which I've heard so much about


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Welcome drink: Champagne


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Exploring the inflight entertainment system



Flight info


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Seat controls


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Cabin views


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It took approximately 15-20 minutes by the time boarding was complete. This was when the first officer came on with his pre-flight welcome, stating that we would be arriving into London ahead of schedule, with the total flight time of about 5 hours and 10 minutes.
A little storage area


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Prior to pushing back, the crew came around the cabin to take orders for the dinner service in advance
We began to pushback from the terminal at around 8:50 PM, with a view of British Airways Boeing 777-200ER, G-VIIX, which will soon serve as BA2272 back to LGW


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At this point of the flight, the cabin lights were slightly dimmed in preparation for takeoff, but there was hardly any difference


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After the long taxi to the runway, we finally took off at around 9:35 PM


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View of Long Island


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Cabin with mood lighting


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Within 10 minutes after departure, I went off to discover the inflight entertainment
Hot towel


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After browsing through the inflight entertainment, I ended up with watching The Big Bang Theory


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Prior to the dinner service, I headed on to the bathroom


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The iconic stairway of the Boeing 747


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View of the upper deck


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Heading back down


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A glass of Perrier with a bag of pretzels


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Menu for today's flight


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Before I knew it, the cabin lights were turned off and the dinner service began


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I went with the oven-baked four cheese ravioli for the main course. I have to admit, it was better than I expected


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For dessert, I ordered some tiramisu, which was amazing!!


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Once I was done with my meal, I switched to the inflight map to find out our current location, which was also interactive
Cruising over Newfoundland and Labrador, Canada


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It turned out that we had about 4 hours left, and we were making it in good time!


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Cabin views


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The UK landing card, together with the fast track invitation and my passport


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After watching a couple of episodes of The Big Bang Theory, I decided to call it a night after passing Canada


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I then got out of my seat to set the seat to the flat bed position and get all the contents from the bedding package afterwards. The whole process took about 5 minutes


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With everything included, I was able to sleep for the remainder of the flight.


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I was sleeping soundly until the first officer woke us up with his pre-arrival announcement saying that they are now starting the descent into London and we had 30 minutes until landing
The next thing I knew was the the cabin lights were back on.


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Pre-arrival drink: Orange juice


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It didn't take long for the cabin to prepare for landing as the whole procedure was quick as always


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View of the sunrise


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Approaching London


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Final shots before landing


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Before I knew it, we landed at Heathrow Airport, approximately 20 minutes ahead of schedule. Even though the taxi to the terminal took some time, it did give me a chance to spot some planes!


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Actual flight route


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Taxiing to the gate


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Docking at gate B46 at Terminal 5


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Post-flight


Disembarking


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First class


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Arrival into LHR


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The walk to immigration was just like I experienced the last time I was in LHR. The only difference is this is in Terminal 5, which was significantly larger than Terminal 3



Taking the automated people mover towards immigration



Heading towards the baggage claim area


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It took about 10 minutes to get my bag before I made my way to the arrival hall


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Arrival hall



Before heading out, I went on to the British Airways Galleries Arrival lounge, which is located two levels above the arrival hall


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In terms of a first impression, I 'd have to say that the arrival lounge was quite huge in space and has a good variety of food and drinks.



Shots of the lounge



I ended up getting a cup of coffee a croissant to start off the day!


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Afterwards, I decided to head to the car park where there Uber pickup area is, and headed off to my relative's house for yet another adventure-packed vacation in Europe!


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Terminal 5 car park


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Display all

Product ratings

Airline

British Airways 8.5

  • Cabin9.0 / 10
  • Cabin crew8.5 / 10
  • Entertainment/wifi8.5 / 10
  • Meal/catering8.0 / 10
Lounge

British Airways Terraces Lounge8.0

  • Comfort8.0 / 10
  • Meal/catering8.0 / 10
  • Entertainment/wifi7.5 / 10
  • Services8.5 / 10
Departure airport

New York - JFK8.4

  • Efficiency8.5 / 10
  • Access8.5 / 10
  • Services8.0 / 10
  • Cleanliness8.5 / 10
Arrival Airport

London - LHR8.5

  • Efficiency8.5 / 10
  • Access8.0 / 10
  • Services8.5 / 10
  • Cleanliness9.0 / 10

Conclusion

Overall, this was a decent flight onboard British Airways. Despite my initial resistance, I must say that it was worthwhile to experience different airlines here and there. The last time I flew on British Airways was many years ago, and I could tell that there has been substantial improvement in terms of service and catering, compared to the last time I flew with them. It also wouldn't hurt to mention that it felt great being on a Boeing 747 after so many years. As always, the Queen of the Skies never disappoints!

In terms of the seating, there were some pros and cons to it. The pros for example, were that it was quite wider and looked very refurbished with the controls being very easy to use and the bed being much more comfortable compared to when I flew on Virgin Atlantic 2 years ago on the A346. The cons were how the seats in J class were arranged. It honestly looked quite weird on how the arrangement was a 2-4-2, rather than a 1-2-1 like most airlines. Nevertheless, I would say it was something worth experiencing.

As always, thanks so much for reading this trip report. I hope you enjoyed it. Tune in next time for the return flight which I'll be posting soon!

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Comments (6)

  • Good old Sotto. You can always count on him for positive feedback! Once again, I have to say that I'd love to see an actual report written by the great Sotto, who seems to be the authority on what makes a good flight report. I'm sure it would be AMAZING...right? Until then, your weird personal opinions will remain just that...weird and personal, dear Sotto. This here is an example of a well developed and well photographed review.

    Anyway, moving on...So of course I disagree with our lovely German friend. Your photos are of great quality as always and you have tons of great cabin shots. I appreciate the good coverage of the lounge, which is important now that we've created the new Lounge page and have a searchable database for the lounges.

    As a frequent BA 747 flyer, I can confirm these "Super High-J" 747s have recently been updated, which is evident from the new IFE system and newer generation Club World seats. These were the best passenger experience in J on the BA fleet...at least until the A350s come in with the new 1-2-1 Club Suites!

    BA have greatly improved catering in my experience; however, that is not totally evident from this report. Did you not get an appetiser? Or just forgot to take a pic? I can see there's a choice of 3 on the menu (I think one of them is the tiny salad that you get either way, though).

    Too bad you couldn't get a seat on the upper deck...an ever better experience up there.

    Thanks for sharing!

    • Thanks for the comment and kind words, KévinDC! In terms of the lounge, I can't wait to see it when it is completely renovated. I'm pretty sure it will look amazing at the end!!

      I was quite impressed with the inflight experience onboard British Airways. They have definitely improved from the last time I flew with them.

      at least until the A350s come in with the new 1-2-1 Club Suites!>

      That will definitely be something to look forward to!

      In terms of the appetiser, I actually didn't order it. That's why it's not shown.

      Too bad you couldn't get a seat on the upper deck...an ever better experience up there.>

      Yeah. True! I hope to try it out the next time I'm onboard a BA 747. It does look amazing.

      Happy travels!

  • Great report. Looks like you had the cabin all to yourself there! BA J looks quite nice and definitely a good option on the ever competitive JFK-LHR route.

    • Thanks for the comment! I wish that were the case. I think it was only the middle seats that were empty from my recollection. I have to say that BA has substantially improved a lot over the years and I'm really looking forward to flying with them again! Happy travels!

  • Thank you for your comprehensive report, great that you had a diner both on the ground and in the air ^^

    Those refreshed BA 747-400 look nice with the mood lighting and new IFE.

    I am pretty impressed with the arrival lounge, much bigger and better than the tiny AF one at CDG!

    • Thanks for the comment! I'm also impressed with the new cabin on British Airways. In terms of the lounge, we'll just have to see once the renovation is complete to determine if there has been substantial improvement. However, it is looking good so far! Happy travels!

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