Review of SWISS flight from Porto to Zurich in Business

SWR

LX - SWISS

Flight taken on 18 January 2019
LX2065
12:20 02h 10m 15:30
Class Business
Seat 2A
FlyAlex
1,356 · 25 · 3 · 6

Hi,
Check In at the Lufthansa Group Business Class counter was quick and friendly. I was happy to be able to use the empty Fast track security lane as the regular lanes were very long and busy.
I spent ca. 25 minutes in the only Business Lounge of Porto Airport that all airlines use there. It is ok with comfortable seating areas and a nice view from an inside balcony over the terminal building.



The food and drink selection however is basic and limited to some mediocre tasting snacks.


photo img_6104

Boarding to my splendid looking Swiss A220 started on time and worked perfectly smooth with a dedicated priority lane.


photo img_6105

A very friendly Maitre de Cabine welcomed me on board and I took my window seat 2A. Business Class was only 2 rows today only separated by a small sign from Economy Class. I definitely missed a real curtain which adds much more privacy - why does Swiss not invent some curtain logic for their growing fleet of A220s?!
Apart from that the cabin was very modern and nice and the seats comfortable with enough pitch.


photo img_6106

*


photo img_6126

*


photo img_6111

*


photo img_6112

Once boarding was completed a small bottle and refreshing towel was offered from a basket to us 4 Business Class passengers in total. This welcome gesture is nice and makes a small but noticeable difference.


photo img_6109

The safety video played on the very small but nice small screens on the ceiling - a really cool feature. Throughout the rest of the flight it kept showing the airshow map - always a nice thing.


photo img_6108

Soon we took off into a rainy sky for a flight of 2 hours 10 minutes to Zurich.


photo img_6110

Once cruising altitude was reached the very friendly flight attendant taking care of Business Class asked for aperitif drink choices ca. 20 minutes after take off.


photo img_6114photo img_6116

I had some nice champagne plus water.


photo img_6115

The flight continued very relaxed and with a nice timing of the service components. No menu was provided but instead two main dishes offered verbally: A typical Swiss meat dish (Zuercher Geschnetzeltes) or some vegetarian pasta. I decided for the meat dish. This was served soon together with a selection of nice warm bread and crackers from a basket.


photo img_6117

The meal simply tasted great - especially the starter and the dessert were great. Also the presentation was very nice with real cloth napkin etc.
More drinks and bread refills were offered several times and I selected a nice glass of red wine from a selction of two different ones offered by the cabin crew.


photo img_6118

Once the meal tray was removed I decided for some tea and a Baileys. This was served in a nice way together with another surprise: a great tasting huge cake in the form of a bear (it came with a card promoting the Bern region and is a speciality from this Swiss area.


photo img_6120photo img_6119

The flight passed by smoothly and we touched down at Zurich soon.


photo img_6121

*


photo img_6122

*


photo img_6123

*


photo img_6124

Our plane parked at at a remote psoition which was no problem as there was a separate bus provided for us 4 Business Class passengers - a very nice end to a great flight.


photo img_6125

Thanks for reading,
FlyAlex

Display all

Product ratings

Airline

SWISS 9.4

  • Cabin9.5 / 10
  • Cabin crew10.0 / 10
  • Entertainment/wifi8.0 / 10
  • Meal/catering10.0 / 10
Lounge

Vinci Lounge6.8

  • Comfort7.0 / 10
  • Meal/catering6.0 / 10
  • Entertainment/wifi7.0 / 10
  • Services7.0 / 10
Departure airport

Porto - OPO8.8

  • Efficiency9.0 / 10
  • Access9.0 / 10
  • Services8.5 / 10
  • Cleanliness8.5 / 10
Arrival Airport

Zurich - ZRH9.5

  • Efficiency10.0 / 10
  • Access10.0 / 10
  • Services9.0 / 10
  • Cleanliness9.0 / 10

Conclusion

This was a great European midhaul flight: Modern and comfortabe plane, a very friendly and personal service plus a great tasting meal.
Only a real curtain, hot towel service & printed menu would make this flight even better.

Did you enjoy reading this?

Let the author know by sharing a clap! It will be greatly appreciated!

6 Clap

FlyAlex 's latest reviews

Comments (3)

  • Thanks for this FR.

    Great service indeed.

    I agree that C class should be more separated from Y.

    However it seems there no consistency on LX Euro business class service even on flights of the same duration , sometimes a full meal, sometimes a light meal.

  • Thanks for this report,

    I flew yesterday on an LX A220 between Lisbon and Geneva. The aircraft was one of the last delivered to SWISS and had a curtain to separate C and Y class.

    The F/A told me that Bombardier had some issues with the certification of the curtains and that it could not be installed in first delivered aircraft. This will be changed however in the future.

  • Thanks for this Update! Great to hear that Swiss finally starts to install curtains on their A220 fleet

Login to post a comment.
Flight-Report

Ad Blocker Detected

Flight-Report is a free website hosting more than 500 000 pictures and 17 000 reviews, without ads, this website can't exist.

If you enjoy our website, we would greatly appreciate it if you could disable your ad blocker to support us. Thank you for your help and understanding!

How to Allow Flight-Report.com?