Review of Austrian Airlines flight Chicago Vienna in Economy

Airline Austrian Airlines
Flight OS66
Class Economy
Seat 15A
Aircraft Boeing 777-200ER
Flight time 09:00
Take-off 21 Mar 19, 17:20
Arrival at 22 Mar 19, 08:20
OS   #50 out of 130 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 172 reviews
NewYorker
By SILVER 1459
Published on 14th May 2019

Welcome to part 3 of my recent trip to the Midwest! After 2 weeks in Michigan and 3 glorious days in Chicago, it was time to fly back to Europe. As a reminder, the itinerary looks like this:


Routing


I was quite excited for this flight, as I hadn't crossed the pond in a Boeing 777 since 2015, and this would be my first TATL flight on a Boeing 777 that isn't operated by United. I know, I'm a fanboy :)

I took a taxi from my hotel in the Loop and arrived at O'Hare around 35 minutes later.


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Unlike it's mother-company Lufthansa, Austrian uses Terminal 5 in Chicago.


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My flight is scheduled on-time.


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Right after I got my Boarding Pass, the gorgeous CX crew arrived.


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Then I headed to Security.


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5 minutes later, I was airside and foud myself in the relatively small Duty-Free store while the Hainan crew passed me. Am I the only one who loves their uniforms?


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My flight would be departing from gate M10.


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Instead of visiting the lounge, I decided to planespot and eat. At the gate next to mine, a Qatar 777-300ER (A7-BER), which just arrived from Doha.


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And next to it, an Air India 777-300ER (VT-ALN 'Jammu and Kashmir') which arrived from Delhi, via Vienna.


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The SAS Lounge.


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BA First Louge.


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BA Terraces Lounge.


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And the reason I passed a lounge: Tortas Fronteras by Rick Bayless. OMG, this place has some good Mexican.


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I found myself a place with a nice view of an Air France A330-200 and a Hainan 787.


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My lunch consisted of Chips with Guac and Salsa…


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…and a Choriqueso sandwich.


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Oh yeah!!!


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Needless to say, it was all gone 15 minutes later, when this United 767-300 (N648UA) passed by.


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Passing the SWISS Lounge.


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Air France-KLM Lounge.


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What once was the Korean Air Lounge.


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A look across the tarmac at the American terminal and two beautiful Dreamliner in a beautiful livery.


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B-1543 taxiing.


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Speedbird 747-400 (G-BYGB) arriving from Heathrow.


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Something nostalgic.


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Aer Lingus A330-200 (EI-FNG 'Colmcille') preparing to fly to Dublin.


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A look inside Terminal 5.


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My two favorite aircraft in one shot.


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Unfortunately, this was the best shot I could get of my 777 at O'Hare. Flying me across the pond is OE-LPC named Dream of Freedom, a 17-year old Boeing 777-2Z9(ER) delivered to Austrian in 2005 after flying with Lauda Air for two years.


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Trans States Embraer 145 (N842HK) off to Memphis as UA4784.


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Flight info.


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Gate lice has formed, which means boarding is near.


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Boarding was a free-for-all, where priorities weren't respected. Really? At O'Hare?


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Down the jetbridge.


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Our fuselage.


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The entry way.


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Passing through the Premium Economy cabin.


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My seat, 15A.


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The cabin before it filled up.


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Waiting for me at my seat: a pillow and blanket.


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Our Emirati neighbor.


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Great legroom here at the bulkhead.


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TV on the bulkhead.


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No air nozzles :(


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Austrian logo on the bulkhead.


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Dopey headphones.


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TV located under the seats. Note that there are no power outlets.


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Basic remote.


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Despite the fact that it is under the seat, the TV itself is the same size as all other TVs in Economy.


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Safety video…


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…which was barely audible and has really creepy graphics. Kind of reminds me of United's first Airbus safety videos.


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(is it just me?)

Pushing back.


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Nothing beats the sound of a GE90 start up, am I right?


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American 737-800 (N983AN) off to Charlotte as AA55.


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United A320 taking off.


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United 777-200 (N788UA) just arrived from Tokyo/Narita as UA882.


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ANA 777-300ER (JA734A) taxiing to Terminal 1.


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Final look at Terminal 5.


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Downtown Chicago in the distance.


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Lining up on Runway 28R.


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Rolling.


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Rotate!


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Notice the Spirit A320 taking off?


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Turning east.


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Full takeoff video:



Lake Michigan.


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Time to check out the IFE.


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Boring airshow.


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OK selection of movies and TV shows.


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I settled on Dunkirk.


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Just about as comfortable as you can get in Economy.


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Left turn near Jackson, MI.


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Pre-meal snack.


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As we passed north of Pontiac, MI, Captain Hans made a very long and informative announcement. He said that our routing would take us past Montreal, Gander, Shanwick, Liverpool, and Frankfurt before commencing our descent over the Czech Republic.


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Cabin before the meal service.


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The TV on the bulkhead showed the map for the duration of the flight.


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The sun is setting.


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The meal has arrived!


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Included: some kind of mousse…


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…a little salad…


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…and the main, a pasta dish.


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Unlike Lufthansa and SWISS, Austrian doesn't give you real cutlery.


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Quite a good meal!


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Cruising in near-darkness.


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Aft cabin.


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Premium Economy.


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Some traffic cruising alongside us.


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I fell asleep here…


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…and woke up to a beautiful sunrise over Ireland.


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Bright outside again.


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Breakfast, if you can call it that. At least the muffin was bigger and much fresher than the one Lufthansa offers.


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Over Europe.


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One final look at the cabin.


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The view from door 3R.


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As we were descending, the captain made another announcement, and said that we'd be landing in 20 minutes, and that the weather in Vienna was nice.


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I forgot to show you the movable headrest.


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Large mountain on the other side of the aircraft. Can anyone identify it?


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Our reflection.


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On final approach.


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The Danube.


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Over the runway.


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Super smooth landing!


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Taxiing off the runway.


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Landing video:



Passing Runway 29.


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Eurowings A319 (OE-LYY) just arrived from Stuttgart.


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Pulling into our gate.


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Deplaning through Business Class. I flew Austrian Business Class in 2014 from Bangkok to Vienna, and really enjoyed it, so I'd like to try it again.


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Into the jetbridge.


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A good view of the 777 that brought me back to Europe.


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And of course, our final routing across the pond.


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Thanks for reading, and see you in the next part!

See more

Verdict

Austrian Airlines

7.8/10
Cabin8.0
Cabin crew9.0
Entertainment/wifi6.5
Meal/catering7.5

Chicago - ORD

8.1/10
Efficiency7.5
Access8.0
Services8.5
Cleanliness8.5

Vienna - VIE

8.1/10
Efficiency8.0
Access8.5
Services8.0
Cleanliness8.0

Conclusion

Overall, a very enjoyable TATL flight with Austrian!

+ Comfy seat with good legroom
+ Very friendly service
+ Tasty dinner
+ Super smooth landing
- Mediocre IFE
- Lackluster breakfast

I wouldn't hesitate flying them across the Atlantic again.

Related

8 Comments

  • Comment 502881 by
    KL651 TEAM 4416 Comments

    We don't get a lot of reviews on OS long haul economy class for some reason, so this is a welcome FR, thanks :)
    The dinner is okay and nicely presented but the AC like "breakfast" is way too basic.
    I do like the cabin with the grey and red.

  • Comment 502953 by
    JW19 107 Comments

    Nice review although just a point to note, the 777s that OS operates are 200ers not LR and does not use the GE90s.

    • Comment 503174 by
      NewYorker SILVER AUTHOR 31 Comments

      Thanks for reading, but some 777-200s do have GE90s. Take a look at the Engine portion of this page:
      https://m.planespotters.net/airframe/Boeing/777/OE-LPC-Austrian-Airlines/bK2NHo69
      Nevertheless, I hope you enjoyed the report and see you again!

  • Comment 502961 by
    757Fan 510 Comments

    Nice report! Looks like you had a good flight with Austrian Airlines. I have been actually thinking of taking a flight with them to Vienna later this year - and so enjoyed reading a flight about the experience in Economy. Thank you for sharing!

    • Comment 503175 by
      NewYorker SILVER AUTHOR 31 Comments

      Thanks for reading! I did enjoy flying Austrian, but you should also fly SWISS/Lufthansa one way too, so you can compare the 2 of the 3 main LH Group airlines. Enjoy your time in Vienna, and see you in the next report!

  • Comment 504155 by
    KévinDC TEAM GOLD 4780 Comments

    Oops, somehow I missed this one! Been a crazy few weeks.

    Nice that you were able to get a bulkhead seat--one of the perks of being UA 1K.

    TV located under the seats. Note that there are no power outlets.

    Good to note--those there's a USB port in the PTV, so there's that at least. And yuck...it's gross down there.

    Just about as comfortable as you can get in Economy.

    LOL yep, except maybe getting a whole row to lay across...i.e. ghetto lie-flat seats

    The meals look delicious...for some reason those triangular plates just make things look more fancy, lol. But of course, Do&Co catering has a deservedly good reputation.

    Nice report as always! Thanks for sharing

    • Comment 505379 by
      NewYorker SILVER AUTHOR 31 Comments

      Thanks for reading!

      Nice that you were able to get a bulkhead seat--one of the perks of being UA 1K.

      Actually, believe it or not, the seat opened up for free on online check-in! My seatmate was stunned -- she had to pay $70 for her seat next to mine (or so she said)
      The meals look delicious...for some reason those triangular plates just make things look more fancy, lol.

      Austrian gets it, when it comes to catering.
      Again, thanks for stopping by, and I hope to see you in another report!

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