Review of Austrian Airlines flight from Chicago to Vienna in Economy

AUA

OS - Austrian Airlines

Flight taken on 21 March 2019
OS66
17:20 09h 00m 08:20
Class Economy
Seat 15A
NewYorker
4,989 · 121 · 7 · 15

Welcome to part 3 of my recent trip to the Midwest! After 2 weeks in Michigan and 3 glorious days in Chicago, it was time to fly back to Europe. As a reminder, the itinerary looks like this:


Flight routing


I was quite excited for this flight, as I hadn't crossed the pond in a 777-200 since 2015.

I took a taxi from my hotel in the Loop and arrived at O'Hare around 35 minutes later.


Austrian Airlines Chicago → Vienna

Unlike it's mother-company Lufthansa, Austrian uses Terminal 5 in Chicago.


Austrian Airlines Chicago → Vienna

My flight is scheduled on-time.


Austrian Airlines Chicago → Vienna

Right after I got my Boarding Pass, the gorgeous CX crew arrived.


Austrian Airlines Chicago → Vienna

Then I headed to Security.


Austrian Airlines Chicago → Vienna

5 minutes later, I was airside and foud myself in the relatively small Duty-Free store while the Hainan crew passed me. Am I the only one who loves their uniforms?


Austrian Airlines Chicago → Vienna

My flight would be departing from gate M10.


Austrian Airlines Chicago → Vienna

Instead of visiting the lounge, I decided to planespot and eat. At the gate next to mine, a Qatar 777-300ER (A7-BER), which just arrived from Doha.


Austrian Airlines Chicago → Vienna

And next to it, an Air India 777-300ER (VT-ALN 'Jammu and Kashmir') which arrived from Delhi, via Vienna.


Austrian Airlines Chicago → Vienna

The SAS Lounge.


Austrian Airlines Chicago → Vienna

BA First Louge.


Austrian Airlines Chicago → Vienna

BA Terraces Lounge.


Austrian Airlines Chicago → Vienna

And the reason I passed a lounge: Tortas Fronteras by Rick Bayless. OMG, this place has some good Mexican.


Austrian Airlines Chicago → Vienna

I found myself a place with a nice view of an Air France A330-200 and a Hainan 787.


Austrian Airlines Chicago → Vienna

My lunch consisted of Chips with Guac and Salsa…


Austrian Airlines Chicago → ViennaAustrian Airlines Chicago → Vienna

…and a Choriqueso sandwich.


Austrian Airlines Chicago → Vienna

Oh yeah!!!


Austrian Airlines Chicago → Vienna

Needless to say, it was all gone 15 minutes later, when this United 767-300 (N648UA) passed by.


Austrian Airlines Chicago → Vienna

Passing the SWISS Lounge.


Austrian Airlines Chicago → Vienna

Air France-KLM Lounge.


Austrian Airlines Chicago → Vienna

What once was the Korean Air Lounge.


Austrian Airlines Chicago → Vienna

A look across the tarmac at the American terminal and two beautiful Dreamliner in a beautiful livery.


Austrian Airlines Chicago → Vienna

B-1543 taxiing.


Austrian Airlines Chicago → Vienna

Speedbird 747-400 (G-BYGB) arriving from Heathrow.


Austrian Airlines Chicago → Vienna

Something nostalgic.


Austrian Airlines Chicago → Vienna

Aer Lingus A330-200 (EI-FNG 'Colmcille') preparing to fly to Dublin.


Austrian Airlines Chicago → Vienna

A look inside Terminal 5.


Austrian Airlines Chicago → Vienna

My two favorite aircraft in one shot.


Austrian Airlines Chicago → Vienna

Unfortunately, this was the best shot I could get of my 777 at O'Hare. Flying me across the pond was OE-LPC, named Dream of Freedom, a 17-year old Boeing 777-2Z9(ER) delivered to Austrian in 2005 after flying with Lauda Air for two years.


Austrian Airlines Chicago → Vienna

Trans States Embraer 145 (N842HK) off to Memphis as UA4784.


Austrian Airlines Chicago → Vienna

Flight info.


Austrian Airlines Chicago → Vienna

Gate lice has formed, which means boarding is near.


Austrian Airlines Chicago → Vienna

Boarding was a free-for-all, where priorities weren't respected. Really? At O'Hare?


Austrian Airlines Chicago → Vienna

Down the jetbridge.


Austrian Airlines Chicago → Vienna

Our fuselage.


Austrian Airlines Chicago → Vienna

The entry way.


Austrian Airlines Chicago → Vienna

Passing through the Premium Economy cabin.


Austrian Airlines Chicago → Vienna

My seat, 15A.


Austrian Airlines Chicago → Vienna

The cabin before it filled up.


Austrian Airlines Chicago → Vienna

Waiting for me at my seat: a pillow and blanket.


Austrian Airlines Chicago → Vienna

Our Emirati neighbor.


Austrian Airlines Chicago → Vienna

Great legroom here at the bulkhead.


Austrian Airlines Chicago → Vienna

TV on the bulkhead.


Austrian Airlines Chicago → Vienna

No air nozzles :(


Austrian Airlines Chicago → Vienna

Austrian logo on the bulkhead.


Austrian Airlines Chicago → Vienna

Dopey headphones.


Austrian Airlines Chicago → Vienna

TV located under the seats. Note that there are no power outlets.


Austrian Airlines Chicago → Vienna

Basic remote.


Austrian Airlines Chicago → Vienna

Despite the fact that it is under the seat, the TV itself is the same size as all other TVs in Economy.


Austrian Airlines Chicago → Vienna

Safety video…


Austrian Airlines Chicago → Vienna

…which was barely audible and has really creepy graphics. Kind of reminds me of United's first Airbus safety videos.


Austrian Airlines Chicago → Vienna

(is it just me?)

Pushing back.


Austrian Airlines Chicago → Vienna

Nothing beats the sound of a GE90 start up, am I right?


Austrian Airlines Chicago → Vienna

American 737-800 (N983AN) off to Charlotte as AA55.


Austrian Airlines Chicago → Vienna

United A320 taking off.


Austrian Airlines Chicago → Vienna

United 777-200 (N788UA) just arrived from Tokyo/Narita as UA882.


Austrian Airlines Chicago → Vienna

ANA 777-300ER (JA734A) taxiing to Terminal 1.


Austrian Airlines Chicago → Vienna

Final look at Terminal 5.


Austrian Airlines Chicago → Vienna

Downtown Chicago in the distance.


Austrian Airlines Chicago → Vienna

Lining up on Runway 28R.


Austrian Airlines Chicago → ViennaAustrian Airlines Chicago → Vienna

Rolling.


Austrian Airlines Chicago → Vienna

Rotate!


Austrian Airlines Chicago → Vienna

Notice the Spirit A320 taking off?


Austrian Airlines Chicago → ViennaAustrian Airlines Chicago → Vienna

Turning east.


Austrian Airlines Chicago → ViennaAustrian Airlines Chicago → Vienna

Full takeoff video:



Lake Michigan.


Austrian Airlines Chicago → Vienna

Time to check out the IFE.


Austrian Airlines Chicago → ViennaAustrian Airlines Chicago → Vienna

Boring airshow.


Austrian Airlines Chicago → Vienna

OK selection of movies and TV shows.


Austrian Airlines Chicago → ViennaAustrian Airlines Chicago → Vienna

I settled on Dunkirk.


Austrian Airlines Chicago → Vienna

Just about as comfortable as you can get in Economy.


Austrian Airlines Chicago → Vienna

Left turn near Jackson, MI.


Austrian Airlines Chicago → Vienna

Pre-meal snack.


Austrian Airlines Chicago → ViennaAustrian Airlines Chicago → Vienna

As we passed north of Pontiac, MI, Captain Hans made a very long and informative announcement. He said that our routing would take us past Montreal, Gander, Shanwick, Liverpool, and Frankfurt before commencing our descent over the Czech Republic.


Austrian Airlines Chicago → Vienna

Cabin before the meal service.


Austrian Airlines Chicago → Vienna

The TV on the bulkhead showed the map for the duration of the flight.


Austrian Airlines Chicago → Vienna

The sun is setting.


Austrian Airlines Chicago → Vienna

The meal has arrived!


Austrian Airlines Chicago → Vienna

Included: some kind of mousse…


Austrian Airlines Chicago → Vienna

…a little salad…


Austrian Airlines Chicago → Vienna

…and the main, a pasta dish.


Austrian Airlines Chicago → ViennaAustrian Airlines Chicago → Vienna

Unlike Lufthansa and SWISS, Austrian doesn't give you real cutlery.


Austrian Airlines Chicago → Vienna

Quite a good meal!


Austrian Airlines Chicago → Vienna

Cruising in near-darkness.


Austrian Airlines Chicago → Vienna

Aft cabin.


Austrian Airlines Chicago → Vienna

Premium Economy.


Austrian Airlines Chicago → Vienna

Some traffic cruising alongside us.


Austrian Airlines Chicago → Vienna

I fell asleep here…


Austrian Airlines Chicago → Vienna

…and woke up to a beautiful sunrise over Ireland.


Austrian Airlines Chicago → ViennaAustrian Airlines Chicago → Vienna

Bright outside again.


Austrian Airlines Chicago → Vienna

Breakfast, if you can call it that. At least the muffin was bigger and much fresher than the one Lufthansa offers.


Austrian Airlines Chicago → Vienna

Over Europe.


Austrian Airlines Chicago → Vienna

One final look at the cabin.


Austrian Airlines Chicago → ViennaAustrian Airlines Chicago → Vienna

The view from door 3R.


Austrian Airlines Chicago → Vienna

As we were descending, the captain made another announcement, and said that we'd be landing in 20 minutes, and that the weather in Vienna was nice.


Austrian Airlines Chicago → Vienna

I forgot to show you the movable headrest.


Austrian Airlines Chicago → ViennaAustrian Airlines Chicago → Vienna

Large mountain on the other side of the aircraft. Can anyone identify it?


Austrian Airlines Chicago → Vienna

Our reflection.


Austrian Airlines Chicago → Vienna

On final approach.


Austrian Airlines Chicago → Vienna

The Danube.


Austrian Airlines Chicago → Vienna

Over the runway.


Austrian Airlines Chicago → Vienna

Super smooth landing!


Austrian Airlines Chicago → Vienna

Taxiing off the runway.


Austrian Airlines Chicago → Vienna

Landing video:



Passing Runway 29.


Austrian Airlines Chicago → Vienna

Eurowings A319 (OE-LYY) just arrived from Stuttgart.


Austrian Airlines Chicago → Vienna

Pulling into our gate.


Austrian Airlines Chicago → Vienna

Deplaning through Business Class. I flew Austrian Business Class in 2014 from Bangkok to Vienna, and really enjoyed it, so I'd like to try it again.


Austrian Airlines Chicago → ViennaAustrian Airlines Chicago → Vienna

Into the jetbridge.


Austrian Airlines Chicago → Vienna

A good view of the nose of the 777 that brought me back to Europe.


Austrian Airlines Chicago → Vienna

And of course, our final routing across the pond.


Austrian Airlines Chicago → Vienna

Thanks for reading, and see you in the next part!

Display all

Product ratings

Airline

Austrian Airlines 7.8

  • Cabin8.0 / 10
  • Cabin crew9.0 / 10
  • Entertainment/wifi6.5 / 10
  • Meal/catering7.5 / 10
Departure airport

Chicago - ORD8.1

  • Efficiency7.5 / 10
  • Access8.0 / 10
  • Services8.5 / 10
  • Cleanliness8.5 / 10
Arrival Airport

Vienna - VIE8.1

  • Efficiency8.0 / 10
  • Access8.5 / 10
  • Services8.0 / 10
  • Cleanliness8.0 / 10

Conclusion

Overall, a very enjoyable TATL flight with Austrian!

+ Comfy seat with good legroom
+ Very friendly service
+ Tasty dinner
+ Super smooth landing
- Mediocre IFE
- Lackluster breakfast

I wouldn't hesitate flying them across the Atlantic again.

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Comments (7)

  • We don't get a lot of reviews on OS long haul economy class for some reason, so this is a welcome FR, thanks :)

    The dinner is okay and nicely presented but the AC like "breakfast" is way too basic.

    I do like the cabin with the grey and red.

    • I’m glad you enjoyed this report! I agree that the dinner was good, but the breakfast was pretty bad. I do like this cabin too. See you in the next report!

  • Nice review although just a point to note, the 777s that OS operates are 200ers not LR and does not use the GE90s.

    • Thanks for reading, but some 777-200s do have GE90s. Take a look at the Engine portion of this page:

      https://m.planespotters.net/airframe/Boeing/777/OE-LPC-Austrian-Airlines/bK2NHo69

      Nevertheless, I hope you enjoyed the report and see you again!

  • Nice report! Looks like you had a good flight with Austrian Airlines. I have been actually thinking of taking a flight with them to Vienna later this year - and so enjoyed reading a flight about the experience in Economy. Thank you for sharing!

    • Thanks for reading! I did enjoy flying Austrian, but you should also fly SWISS/Lufthansa one way too, so you can compare the 2 of the 3 main LH Group airlines. Enjoy your time in Vienna, and see you in the next report!

  • Oops, somehow I missed this one! Been a crazy few weeks.

    Nice that you were able to get a bulkhead seat--one of the perks of being UA 1K.

    TV located under the seats. Note that there are no power outlets.

    Good to note--those there's a USB port in the PTV, so there's that at least. And yuck...it's gross down there.

    Just about as comfortable as you can get in Economy.

    LOL yep, except maybe getting a whole row to lay across...i.e. ghetto lie-flat seats

    The meals look delicious...for some reason those triangular plates just make things look more fancy, lol. But of course, Do&Co catering has a deservedly good reputation.

    Nice report as always! Thanks for sharing

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