Review of LATAM flight Santiago Lima in Business

Airline LATAM
Flight LA600
Class Business
Seat 02L
Aircraft Boeing 787-8
Flight time 03:50
Take-off 11 Feb 19, 09:00
Arrival at 11 Feb 19, 10:50
LA   #75 out of 142 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 137 reviews
Esteban
By GOLD 826
Published on 5th December 2019

Hello again,

Let's continue this routing with more South American flights!



scl airport


After a very (too!) early morning pick up at 0530, I arrived at 06A at the airport. I took a big safety margin as I had never been to SCL and also wanted to take the opportunity to report the aiport a bit and the lounge, more :)


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The desks are clearly indicated:


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But in fact, not so clearly. As I reached the LATAM desks, I am surprised to see that the only partition is between domestic and international flights and no sign for a business class counter whatsoever … I asked an agent and she explains me that the business class check in is on the 4th floor. But I can't see neither a fourth floor nor any way to get to this mysterious floor :)


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OK found it. At the very end of the building there is a mezzanine and this is the 4th floor. Then let's go.


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There are 6 open counters there in a very nice business zone. Also  dedicated police and security controls.

I was checked in in less than two minutes. Needed an additional one to have my passport stamped and another for the controls. Within 5 minutes all done and airside. Impressed :) 


latam lounge scl


I now have more than enough time to visit the lounge and also make some shopping. The welcome is warm and I am quickly introduced to the lounge setting. I head to the upper floor which should be very quiet if not empty.


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Nobody around!


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A 788 just arrived:


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Time to have a look at this lounge.


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Communal table:


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A very nice kids area:


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Those seats were a bit weird as they are in a kind of corridor with people passing by to get access to the rear part of the lounge. Maybe an overflow area when everything is packed.


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The rear bar was still closed, it was really pretty early.


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I assume this bar is opened later in the day.


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A nice napping area:


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I made my way to the other side of the lounge where the buffets are. 
This is the hot dish selection, only a few ham / cheese croissants:


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Cold dishes:


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Granolas, smoothies and yogurt:


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Some fruits:


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Juices and cookies:


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Dried fruits, muffins and danish:


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Still almost no one:


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I head down to see if there is life somewhere :)


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The food offering is exactly the same:


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With the same presentation:


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Cold offer:


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Fruits are cut here:


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My morning selection:


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I wanted to try a bit of everything, but the result was not there. The hot croissants are dry, the pinkish thing in the glass was supposed to be a smoothie and was just awful. The cookies weren't fresh only the fruits, juice and coffee were ok.


CC-BBJ would be my today's plane:


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CC-BBA arrived a bit later:


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This AR8 intrigues me:


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My 788 being serviced:


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SKY A320 Neo:


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LATAM old colors in A320:


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The tower:


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Avianca A333:


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Old TAM livery on this A320:


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A321 LAN + TAM = LATAM :)


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The lavatories were super clean:


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I coul also have said: immaculate :)


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Some artwork:


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The lounge was really nice, a bit sad that the food offering not nice is.


scl - airside


Half an hour before boarding I head to my gate:


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Duty free:


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And after 


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I arrived just a few minutes before boarding. My flight is continuing to LAX:


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Very well organized boarding process:


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el vuelo - the flight


I am amongst the first passengers to board:


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Holà guapo :)


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Getting closer:


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Playstation moment:


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A warm welcome and the door:


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It was my first time aboard a LATAM plane.


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I really like the width of the seats:


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There are a big duvet and pillow on each seat, that will help to finish the night :)


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Blurry pic of the safety card:


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I liked the pink moodlighting:


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Onboard magazine:


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The menus were already waiting on each seat:


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Doesn't look that promising. They were taken back inflight but I kept mine in my bag as a souvenir :)


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The pitch is awesome but the TV is then on the small side as pretty far from the seat.


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The headset was not high quality and the handset a bit old fashioned.


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As welcome drink only water or juices were offered.


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Enjoying life :)


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Doors have been closed 15" before departure.


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As there was some bags to still load, we didn't pushed back early but right on time.
The IFE looked nice:


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More moodlighting:


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This small tray table was very handy:


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We left moments after AC arrived ex Toronto:


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The ARJ 85 again. It started its days with DAT then Brussels Airlines and went to Cello Aviation.


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A321 LATAM :


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A320 SKY:


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This way, please!


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A last look at the terminal building:


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767 Chilean Airforce:


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We gave way to this bird:


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That is actually a speedbird :) BA ex - LHR



Now, our turn:


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This road might be a spotters paradise!


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Rotate.


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All around only mountains:


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U Turn:


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The airport:


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And we slowly climb…


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Once the fasten seat belt is off, I paid a visit to the lavatory that was clean but pretty basic:


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The crew dimmed the windows but we were still allowed to control them.


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The lighting in the cabin is really nice, all blue :)


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The tray is huge:


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I used the duvet as it was a bit cold in the cabin. It is one of the biggest I have seen in a plane and really, really comfy.


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The flight is smooth and the views wonderful:


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Playing with the IFE/


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The service started with a hot towel but no kits were availble for this flight:


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Above the Pacific:


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I went for the eggs for the breakfast:


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Together with the cutlery:


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I liked the pink salt:


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The croissant was really nice, the eggs also but so bland. With the two ham and tomatos pieces it was simply not enough. The cake was good though, but the fruits weren't.
After breakfast it was time for a quick cabin tour.


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The wing:


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Rear galley:


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From the left side of the plane:


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Business class:


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I played a bit with the window blind:


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Before taking a nap :)


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I finished my night for the most part of the remaining flight. The seat is really nice but a bit on the hard side. A mattress could have been handy.


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Almost in Perù !


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I will definitively not try to swim here :)


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Touch down and full reverse:


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Leaving the sole runway:


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Some old birds there:


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Avianca A321:


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KLM Cargo ops by Martinair 74F :


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LATAM 763:


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UX  789:


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LATAM A359:


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That's us:


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A nice view:


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We parked next to this A319:


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Last cabin shoots before deplaning:


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First steps in Perù!!


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First stop was immigration:


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It was the opposite as in SCL: a very messy immigration hall with no clear lines, it took a solid 20 minutes to go through even if it wasn't crowded at all. Just a question of better organisation. The luggage delivery hall was empty and my bag was already waiting for me :)

My driver was easy to locate and drove me through crazy Lima to Miraflores!

Stay tuned for the next part on Peruvian, that was a big story :)

See more

Verdict

LATAM

8.2/10
Cabin9.0
Cabin crew9.0
Entertainment/wifi9.0
Meal/catering6.0

LATAM VIP Lounge

7.0/10
Comfort10.0
Meal/catering3.0
Entertainment/wifi8.5
Services6.5

Santiago - SCL

9.2/10
Efficiency10.0
Access9.0
Services9.0
Cleanliness9.0

Lima - LIM

5.2/10
Efficiency7.0
Access0.5
Services7.5
Cleanliness6.0

Conclusion

This cabin is really nice, even if not a full access. But still, really comfortable.
The crew was present, smilling and willing to help.
Ihe IFE was excellent, the only negative point was the bland catering.

Nothing negative to say to SCL, very easy departure.

The lounge was great but the food selection very limited and low quality.

LIM immigration was messy but not a drama. The airport access, in contrary, is. More on that on the next leg.

Thank you very much for reading and following this series!

Related

2 Comments

  • Comment 532896 by
    KévinDC TEAM SILVER 5259 Comments

    It's always nice to have a lounge to yourself, and so rare! And it seems huge, which is nice as well, but the best part is the views. I take it the planespotting was from the lounge?

    It's funny, I had almost exactly the same breakfast on LATAM like 3 years ago and the omelette was also super bland. You don't expect tasteless from a South American company!

    I agree that LATAM's J seats are very comfortable, even if they don't afford direct aisle access. Being that they're pretty low to the ground when in bed mode, it's relatively easy to climb over the aisle pax, though not ideal of course. Aesthetically speaking, the 787-9/A350 seats look much better (with the great and red tones) than these seats in the weird red-orange-ish colour, but they're the same seat.

    Enjoying this series very much, Thanks for sharing!

    • Comment 532900 by
      Esteban TEAM GOLD AUTHOR 11771 Comments

      Hi Kévin ! Thanks for the nice comment ! Yep all pictures taken from the lounge, the spotting opportunities are really good there.
      You are right it isn't a big deal to "climb" over your neighbor :)

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