Review of KLM Cityhopper flight Amsterdam Gdańsk in Economy

Airline KLM Cityhopper
Flight KL1923
Class Economy
Seat 11F
Aircraft Embraer E-190
Flight time 01:40
Take-off 31 Jul 19, 20:50
Arrival at 31 Jul 19, 22:30
WA   #113 out of 142 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 270 reviews
Esteban
By GOLD 227
Published on 12th December 2019

Welcome to this new series, I decided this time to translate to English some intra- European flights just to have more variety in the FR English data base. The routing looks like this:


Routing

  • EAP > AMS / KL CITYHOPPER / E75 / Y Past
  • AMS > GDN / KL CITYHOPPER / E90 / Y You are here
  • GDN > WAW / LOT / Dash 8-Q400 / Y Coming soon
  • WAW > CDG / Air France / A319 / J Coming soon
  • CDG > EAP / HOP! / E70 / Y Coming soon

This second leg will bring us to Gdansk, we were not staying in Gdansk but in Sopot, which is more or less the St Tropez of Poland.

It is now  0820P and our next flight leaves in 30 minutes, but as we are arriving in the same terminal as we are departing, we can make our connection.


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As we arrived at the gate, the priority boarding just ended.


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But we could still use the priority lane.


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We were pax-bussed to the plane:


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This is our ERJ 190:


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Fuselage shoot:


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I always preferred the cabin of the bigger E90:


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Miss Bretzel is flying Business on that leg :)


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Side view of our emergency exit row:


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The seat pitch couldn't be better:


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Emergency exit instructions:


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Good recline:


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The boarding is still in progress:


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From my seat I have a good view on the luggage carts and their loading. I know that our luggages can't be in a cart as we just arrived but I still hope that KL will rush them two the plane, given that both my mother and I are platinum and Valérie is travelling business. If the hope turns into reality a small car should bring them over anytime.


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The push back is exactly on schedule but I didn't see any cart bringing our luggages. Maybe I missed them, but knowing KLM my hope level is close to 0.


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Cabin crew, take your seats:


Et nous voilà partis :


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Taking off at sunset or sunrise is always nice:


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AMS:


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Suivies, sans transition aucune, vers un tour au toilettes :


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A quick lav visit:


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The snack is quickly served:


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This time it is a wrap but still with a still salad. In a wrap, it was slightly better than in bread. I took some orange juice and a tea to go with.

The flight continues smoothly, it is now pitch dark outside making pictures impossible.

We landed on time in GDN, here the reverse:


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At the parking stand:


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Welcome to Poland:


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The airport looks beautiful:


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Very easy signage (much much better than MEX!)


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The airport is open 24H a day:


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And this is the moment where all of three phones begin to bip / ring / vibrate : SMS, Whatsapp, Messenger and mail to inform us about what we already feared: no bags tonight.
That was then the last stop:


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They were all delivered 22H later at the hotel. We then used our first day to buy clothes for around 100€, that were all paid back by Air France within a week. In addition to it, we also received two travel voucher for 150€. Well done AF/KL!

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Verdict

KLM Cityhopper

7.5/10
Cabin8.0
Cabin crew8.0
Entertainment/wifi8.0
Meal/catering6.0

Amsterdam - AMS

9.2/10
Efficiency10.0
Access9.0
Services9.0
Cleanliness9.0

Gdańsk - GDN

8.2/10
Efficiency10.0
Access9.0
Services5.0
Cleanliness9.0

Conclusion

It is a bit sad that KLM doesn't care that much about luggages for its high contribution passengers. On the other side, the claim was sent on Thursday evening and answered Friday by Air France. The voucher were already attached and the reimbursement came in within 8 days.

Otherwise a nice flight that did the job.

As usual, a big thank you for reading and stay tuned for the return part with LOT and Air France in Business class.

Information on the route Amsterdam (AMS) Gdańsk (GDN)

The contributors of Flight-Report published 4 reviews of 1 airlines on the route Amsterdam (AMS) → Gdańsk (GDN).


Useful

The airline with the best average rating is KLM Cityhopper with 6.8/10.

The average flight time is 1 hours and 42 minutes.

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