Review of Air China flight Shenzhen Los Angeles in Economy

Airline Air China
Flight CA769
Class Economy
Seat 48A
Aircraft Boeing 787-9
Flight time 13:00
Take-off 12 Aug 19, 23:49
Arrival at 13 Aug 19, 21:49
CA   #83 out of 138 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 180 reviews
Harry_He
By SILVER 1040
Published on 17th January 2020

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First blog post of 2020. 
Just arrived from my previous flight from Harbin, and now it's time to check-in for my international flight across the Pacific to LA. 


check-in at shenzhen


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The counter opened up as soon as the aircraft took off from its origin, Beijing, operating for the inbound flight PEK-SZX. Check-in process was smooth and quick for an international flight. Air China provided 2 free checked bags under 23 kilos each for China to North America trips for economy passengers.


SZX international lounge


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Airport operated contract lounge accessible via priority pass. 


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Lounge offers free high speed wifi. Overall it was a great place to hangout and be productive before long flight without wifi (nightmare for teenagers).


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There is a separate dining area, though not much food was being served…


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Noodle station was a nice touch.


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Dinner hour: 1700-1930 though  it was 9 pm when I got there… And they are still serving noodles?



Some ready to go food and beverages. Great selection although a tad underwhelming for an international lounge.


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Really appreciate the amount of outlets and USB ports here.


air china boeing 787-9 economy class


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Boarding began 30 minutes late with no announcements whatsoever. Only one gate agent was there and apparently had no idea what was going on. If I get a penny each time she says "I'm not sure" I would not be flying in economy.


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Nice terminal design, a bit like Mexico City (MEX)


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Finally boarding began around scheduled departure time.


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Taking my last gulp of semi-fresh air before submitting to recycled air inside a metal tube between 300 people.


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This will be more 4th time flying an Air China dreamliner.  Great plane with one major flaw, the lack of wifi.


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Passing by premium economy (more like economy comfort) section. When will Air China offer a real premium economy product?


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Economy class is where I belong with my ridiculously cheap ticket…


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Amazing legroom + footrest for short people including me.


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The PTV screen was large, responsive, and very clear.




Link to safety video on similar aircraft 748.


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The usual suspects blanket and pillow were found at the seat.


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And not long after we're off to Los Angeles, marking the start of the end of my vacation.


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Midnight dinner was served. Bibimbap made with mystery meat but it tasted very good so doesn't matter.


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Slept for a solid 8 hours thanks to generous 6 inch recline and plush padding.


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Inflight self served snacks and drinks. 
Jus de Pomme. One of the few things I still remember from my French class. 


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Cabin shot. Most people were sleeping through this overnight flight.


ENTERTAINMENT



Like I said before, the high def screen was responsive and large, and has a wide variety of recent movies (though reduced according to Chinese standards aka no kissing no touching etc.). The only thing missing was WIFI!! Wifi has become a "new normal" that airlines are being criticized  on not having it.


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Breakfast was served couple hours before landing…It was daylight outside but crew took control to dim the windows…
This  is the best breakfast I have ever had in economy class in 2019… The bacon and the cheese and the perfectly scrambled juicy egg is probably standard fare in the states but hard to procure in Manchuria. 


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Air China: Feel free to charge up your devices, but you can't internet…


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Back to California, a state where outer appearance trumps everything else…


arrival



My mom told me if you have nothing positive to say, don't say anything. Here's a SNL skit to sum up my custom and immigration experience.

See more

Verdict

Air China

9.2/10
Cabin10.0
Cabin crew10.0
Entertainment/wifi8.0
Meal/catering9.0

Shenzhen - SZX

9.5/10
Efficiency9.0
Access9.0
Services10.0
Cleanliness10.0

Los Angeles - LAX

8.0/10
Efficiency3.0
Access9.0
Services10.0
Cleanliness10.0

Conclusion

Great cabin. Great crew. Great amenities. If there was wifi, it would have been a perfect flight.
Upcoming: United 757-300 to Kona

Related

4 Comments

  • Comment 537995 by
    fiftytwo GOLD 887 Comments

    Thanks for report and SNL

    It was funny

  • Comment 538986 by
    KévinDC TEAM SILVER 5100 Comments

    Great report as always Harry! Typically meh Mainland lounge, but good for a Priority Pass lounge overall and I especially like that there's a noodle bar!

    Really appreciate the amount of outlets and USB ports here.

    Definitely. These days most of us travel with multiple devices so it's nice to be able to charge all at once.

    Great plane with one major flaw, the lack of wifi.

    Yep, as I've said many times Chinese Mainland carriers have vastly improved their products over the past few years, but they're definitely behind on the WiFi front...but then again the Great Firewall of China may have something to do with all that. Finding providers able to block content to satisfy Chinese regulations can't be an easy task.

    When will Air China offer a real premium economy product?

    Yeah, CA need to get with the program on W...the other Mainland carriers have been putting in real Premium Economy for a while now

    Bibimbap made with mystery meat but it tasted very good so doesn't matter.

    Some things are better left a mystery 🤣

    Jus de Pomme. One of the few things I still remember from my French class.

    One of the most random things I've ever heard. Love it and dying LOLOLOL

    Air China: Feel free to charge up your devices, but you can't internet…

    That is literally the exact same thing I was thinking when I saw that pic!! Hahaha. You have Universal outlets & USB ports to charge up everything and then no interwebs to kill the batteries again!

    Great report...informative and entertaining/Humorous. Thanks for sharing!

    • Comment 538997 by
      Harry_He SILVER AUTHOR 59 Comments

      You have Universal outlets & USB ports to charge up everything and then no interwebs to kill the batteries again!

      Me during the first hour: Perhaps it's a great time for a digital retox, I feel better already.
      Me for the next 12 hours: Suffering from withdrawal and dying inside.
      but then again the Great Firewall of China may have something to do with all that. Finding providers able to block content to satisfy Chinese regulations can't be an easy task.

      I agree. The Chinese administrators are preventing airlines from offering a true inflight wifi experience, which is a real shame seeing so many new aircrafts delivered to China each year :(((
      Merci (the other thing I remember from French class) for commenting @KévinDC!

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