Review of Garuda Indonesia flight Surabaya Denpasar in Economy

Airline Garuda Indonesia
Flight GA342
Class Economy
Seat 33A
Aircraft Boeing 737-800
Flight time 00:35
Take-off 29 Oct 19, 11:15
Arrival at 29 Oct 19, 12:50
GA   #17 out of 138 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 197 reviews
vinavia
By GOLD 294
Published on 31st January 2020

Hi guys. Welcome to my next report on Flight-Report. Today, I will fly with Garuda Indonesia from Surabaya to Denpasar on Boeing 737-800. But first, please check out my trip report about this flight on YouTube. This video is more detailed than the script version on Flight-Report and has more special things there, so I hope you guys will check out, like the video and support to my channel by subscribe Vinavia on YouTube :D 



And here is the script report. Hope you guys will enjoy :D


Today's flight would start at Terminal 2, Juanda International Airport, Surabaya. 


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Today, I would fly on flight GA342 to Denpasar, and the estimated departure time would be 10.55 am


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Let's go inside the terminal.


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Departure public hall


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Before going to the check-in area, I had to clear the first round of security check.


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Check-in hall


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Garuda Indonesia's check-in area


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Let's go to the check-in counter


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Check-in was done, and then I went upstairs for the second round of security check.


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After about 10 minutes, I finally made it into airside. Now I headed to the departure gate of this flight.


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Here was the departure gate of this flight: gate 4


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Boarding


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The way to the jetbridge of this flight's aircraft was quite far, and it took me few minutes to get there.


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This was the aircraft for today's flight. A Boeing 737-800 with the registrastion of PK-GMN, and it was 9.7 years old.


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This was my seat on this flight: seat 33A.


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Legroom was extraordinary spacious and comfortable, and I could say this one of the best legrooms I have ever had.


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Tray table


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Personal screen


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AVOD controller


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Headphones were already provided in the seat pocket.


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View from my window, and cabin view from my seat.


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Candy was handed out before take-off, which was such a nice touch.


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Safety video was screened before departed.


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About 15 minutes after boarding, the aircraft  started to pushback and taxi to the runway.


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Take-off


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5 minutes after take-off, snacks were served.


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Here was a snack bag that I got. 


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Inside the bag, I had: a garlic bread, a strawberry roll cake, a pack of mixied nuts, a bottle of water, and a refreshing towel.


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Cabin view


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Views from my window during the flight. 


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In the seat pocket, I had: a sickness bad, a safety card, and an inflight magazine of Garuda Indonesia named Colours. 


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Before landing, let's have a quick look at the inflight entertainment system on this aircraft. As I saw, there are a lot of choices and contents in this IFE system, and it was truly amazing that all the passengers can have access to the IFE system even though the flight was really short.



Unfortunately, the flight was too short to watch just a single movie :(


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After about 20 minutes in the air, the aircraft started to descend and prepared for landing.


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Landing



Disembarkation



My journey had ended at Domestic Terminal, Ngurah Rai International Airport, Denpasar. Thank you for reading and watching, and see you in the next report :D  


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Verdict

Garuda Indonesia

9.0/10
Cabin8.5
Cabin crew9.5
Entertainment/wifi9.0
Meal/catering9.0

Surabaya - SUB

8.5/10
Efficiency8.5
Access8.0
Services8.5
Cleanliness9.0

Denpasar - DPS

8.6/10
Efficiency8.5
Access8.5
Services9.0
Cleanliness8.5

Conclusion

The check-in process was quick and efficient, also the check-in staff was really helpful, too. The interiors seemed a bit aged but they were still in a good condition, which was nice. The seat amenities were surprisingly fully equipped for this 30-minutes flight, and the IFE system was truly superb. The flight departed on time. The snacks were impressively a lot, and they were all really tasty. The crews were very nice, friendly and professional throughout this short flight. In conclusion, the services of this 30-minute flight were extraordinary and way beyond what I expected. I think Garuda Indonesia is well-deserved with their 5-star status, and I would love to fly with them in the future :D

Information on the route Surabaya (SUB) Denpasar (DPS)

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