Review of Bamboo Airways flight Hanoi Duong Dong in Economy

Airline Bamboo Airways
Flight QH1621
Class Economy
Seat 43K
Aircraft Boeing 787-9
Flight time 01:40
Take-off 03 Feb 20, 14:05
Arrival at 03 Feb 20, 15:45
QH 15 reviews
vinavia
By GOLD 1084
Published on 7th February 2020

Hi guys. Welcome to my next report on Flight-Report. Today, I will fly with Bamboo Airways from Hanoi to Phu Quoc on their newest Boeing 787-9. But first, please check out my trip report about this flight on YouTube. This video is more detailed than the script version on Flight-Report and has more special things there, so I hope you guys will check out, like the video and support to my channel by subscribe Vinavia on YouTube :D 



And here is the script report. Hope you guys will enjoy :D


Today's flight would start at Terminal 1, Noi Bai International Airport, Hanoi.


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To prevent the spread of Wuhan coronavirus outbreak in Vietnam, nearly everyone are wearing masks these days.


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Today, I would fly on flight QH1621 to Phu Quoc, and the estimated departure time would be 1.55 pm


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The airport was really crowded recently because Lunar New Year holidays was over and everyone were trying to go back to work. That's why the check-in queue was really long.


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Bamboo Airways' check-in area


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After 25 minutes waiting, I finally got my boarding pass. Then I went to the security check area in order to get into airside.


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Finally, after another 25 minutes, I made it into airside. Then I headed to the departure gate for this flight right away.


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Here was the departure gate or this flight: gate 8.


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This was the aircraft for today's flight: A Boeing 787-9 named Quy Nhon City with the registration of VN-A829, and it was 1.5 years old. This aircraft was joined Bamboo's fleets on January 18th, 2020, and this is their newest B787 in their fleets.


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Boarding


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This was my seat on this flight: seat 43K.


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Legroom was pretty large and spacious to me.


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Tray table


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Universal power socket is located under the front seat.


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Personal screen, with USB port with headphone jacks are located under the screen.


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Adjustable headrest


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View from my window, and cabin view from my seat.


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30 minutes after boarding, the aircraft started pushback and taxi to the runway. Safety demonstration was demonstrated during that time.


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Take-off


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Unfortunately, the IFE system was not yet available on this flight. And on the screen, there were just 2 buttons: a reading light button, and a call crew button.


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About 20 minutes after take-off, snacks were served.


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And here is a snack tray that I got.


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A hot pastry with sausage filling


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… and a yogurt cup.


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For drink, I asked for a cup of Pepsi.


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Even though the food for this flight wasn't so special, it tasted really tasty. The pastry was flavourful & buttery, and I really like the presentation in a tray of this meal.


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In the seat pocket, I had: a sickness bag, a safety card, and an inflight magazine of Bamboo Airways named LOOK. 


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After the meal tray was cleaned, I went to the lavatory and took a glance there. This lavatory was shiningly new, and as always, I'm really
impressed with the cleanliness on Bamboo's lavatories.


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Cabin view


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View from my window, and cabin view from my seat during the flight.


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After 1 hour and 30 minutes in the air, the aircraft started to descend and prepared for landing.


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Landing


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Disembarkation


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My journey had ended at Phu Quoc International Airport, Phu Quoc. Thank you for reading and watching, and see you in the next report :D  


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See more

Verdict

Bamboo Airways

8.0/10
Cabin9.0
Cabin crew8.5
Entertainment/wifi6.0
Meal/catering8.5

Hanoi - HAN

6.8/10
Efficiency6.0
Access7.5
Services7.0
Cleanliness6.5

Duong Dong - PQC

7.6/10
Efficiency8.0
Access7.5
Services7.0
Cleanliness8.0

Conclusion

The check-in process & the security check were quite time-consuming due to the high passengers volume. The interiors of this B787 including the lavatory were really new and gorgeous, plus the seat was comfortable to sit on. The flight was departed and landed on time. Sadly, IFE system didn't work out on this flight. I hope that Bamboo Airways will soon install the IFE system on their B787s. The food on this flight was not too excellent, but it was pretty tasty, and it was such a nice touch to serve it in the tray. The crews was really friendly, helpful, and professional, even though they had to wear masks to prevent coronavirus outbreak. Overall, I had a wonderful time and experience onboard Boeing 787 of Bamboo Airways. If they continue to improve their hard and soft products onboard B787s, it will definitely a game-changer in Vietnam.

Information on the route Hanoi (HAN) Duong Dong (PQC)

The contributors of Flight-Report published 3 reviews of 1 airlines on the route Hanoi (HAN) → Duong Dong (PQC).


Useful

The airline with the best average rating is Bamboo Airways with 7.6/10.

The average flight time is 1 hours and 48 minutes.

  More information

6 Comments

  • Comment 541210 by
    emyrrs SILVER 99 Comments

    Nice report Vinavia! Thanks for sharing it with us! I believe Bamboo can compete with VN really soon! nice 787-9, cool seats, good meal service, and I believe their cabin crew pretty good also? You should report their inaugural flight to Prague Vinavia! That will be cool! I'll be waiting up for the FR and the video on youtube!

    • Comment 541226 by
      vinavia GOLD AUTHOR 171 Comments

      Bamboo cabin crews are the best in Vietnam recently. I really hope I could make a trip report on the 1st flight from Hanoi to Prague, but that was very expensive, and getting visa to EU is very hard unfortunately.

  • Comment 541229 by
    MRTY 61 Comments

    How do you compare it with VN for now?

  • Comment 541316 by
    KévinDC TEAM SILVER 5257 Comments

    Wow, the new Bamboo Airways 787 looks beautiful! Your photos are fantastic as always, of course.

    It's funny that a year or two ago I'd never heard of Bamboo and now there's such a buzz about them and they're really giving VN some competition with their products. Looks really nice in Y with good seat pitch, IFE, Universal power and USB. And the cabin looks really nice with the multi-coloured mood-lighting!

    I'll be curious to see a report on the 787-9 J cabin--it sounds fantastic from the little bit of information I've seen about it.

    Thanks for sharing!

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