Review of Bamboo Airways flight Hanoi Duong Dong in Economy

Airline Bamboo Airways
Flight QH1621
Class Economy
Seat 43K
Aircraft Boeing 787-9
Flight time 01:40
Take-off 03 Feb 20, 14:05
Arrival at 03 Feb 20, 15:45
QH 20 reviews
vinavia
By 1773
Published on 7th February 2020

Hi guys. Welcome to my next report on Flight-Report. Today, I will fly with Bamboo Airways from Hanoi to Phu Quoc on their newest Boeing 787-9. But first, please check out my trip report about this flight on YouTube. This video is more detailed than the script version on Flight-Report and has more special things there, so I hope you guys will check out, like the video and support to my channel by subscribe Vinavia on YouTube :D 



And here is the script report. Hope you guys will enjoy :D


Today's flight would start at Terminal 1, Noi Bai International Airport, Hanoi.


photo screenshot_20200207_161112photo screenshot_20200207_161126

To prevent the spread of Wuhan coronavirus outbreak in Vietnam, nearly everyone are wearing masks these days.


photo screenshot_20200207_161145

Today, I would fly on flight QH1621 to Phu Quoc, and the estimated departure time would be 1.55 pm


photo screenshot_20200207_161204photo screenshot_20200207_161212

The airport was really crowded recently because Lunar New Year holidays was over and everyone were trying to go back to work. That's why the check-in queue was really long.


photo screenshot_20200207_161219

Bamboo Airways' check-in area


photo screenshot_20200207_161231photo screenshot_20200207_161240

After 25 minutes waiting, I finally got my boarding pass. Then I went to the security check area in order to get into airside.


photo screenshot_20200207_161253

Finally, after another 25 minutes, I made it into airside. Then I headed to the departure gate for this flight right away.


photo screenshot_20200207_161304photo screenshot_20200207_161312

Here was the departure gate or this flight: gate 8.


photo screenshot_20200207_161333

This was the aircraft for today's flight: A Boeing 787-9 named Quy Nhon City with the registration of VN-A829, and it was 1.5 years old. This aircraft was joined Bamboo's fleets on January 18th, 2020, and this is their newest B787 in their fleets.


photo img_20200203_130309

Boarding


photo screenshot_20200207_161354photo screenshot_20200207_161402

This was my seat on this flight: seat 43K.


photo screenshot_20200207_161410

Legroom was pretty large and spacious to me.


photo screenshot_20200207_161419

Tray table


photo screenshot_20200207_161426

Universal power socket is located under the front seat.


photo screenshot_20200207_161437

Personal screen, with USB port with headphone jacks are located under the screen.


photo screenshot_20200207_161444photo screenshot_20200207_161454

Adjustable headrest


photo screenshot_20200207_161503

View from my window, and cabin view from my seat.


photo screenshot_20200207_161511photo img_20200203_135443

30 minutes after boarding, the aircraft started pushback and taxi to the runway. Safety demonstration was demonstrated during that time.


photo screenshot_20200207_161539photo screenshot_20200207_161524

Take-off


photo screenshot_20200207_161548photo screenshot_20200207_161607

Unfortunately, the IFE system was not yet available on this flight. And on the screen, there were just 2 buttons: a reading light button, and a call crew button.


photo screenshot_20200207_161617

About 20 minutes after take-off, snacks were served.


photo screenshot_20200207_161624

And here is a snack tray that I got.


photo img_20200203_143210

A hot pastry with sausage filling


photo screenshot_20200207_161701photo screenshot_20200207_161709

… and a yogurt cup.


photo screenshot_20200207_161716

For drink, I asked for a cup of Pepsi.


photo screenshot_20200207_161732

Even though the food for this flight wasn't so special, it tasted really tasty. The pastry was flavourful & buttery, and I really like the presentation in a tray of this meal.


photo img_20200203_143604

In the seat pocket, I had: a sickness bag, a safety card, and an inflight magazine of Bamboo Airways named LOOK. 


photo screenshot_20200207_161739

After the meal tray was cleaned, I went to the lavatory and took a glance there. This lavatory was shiningly new, and as always, I'm really
impressed with the cleanliness on Bamboo's lavatories.


photo screenshot_20200207_161746photo screenshot_20200207_161756photo screenshot_20200207_161805

Cabin view


photo img_20200203_150434

View from my window, and cabin view from my seat during the flight.


photo screenshot_20200207_161828photo img_20200203_153029

After 1 hour and 30 minutes in the air, the aircraft started to descend and prepared for landing.


photo screenshot_20200207_161839photo screenshot_20200207_161846photo screenshot_20200207_161853

Landing


photo screenshot_20200207_161903photo screenshot_20200207_161915

Disembarkation


photo screenshot_20200207_161923photo screenshot_20200207_161932photo img_20200203_155619

My journey had ended at Phu Quoc International Airport, Phu Quoc. Thank you for reading and watching, and see you in the next report :D  


photo screenshot_20200207_161939photo screenshot_20200207_161947
See more

Verdict

Bamboo Airways

8.0/10
Cabin9.0
Cabin crew8.5
Entertainment/wifi6.0
Meal/catering8.5

Hanoi - HAN

6.8/10
Efficiency6.0
Access7.5
Services7.0
Cleanliness6.5

Duong Dong - PQC

7.6/10
Efficiency8.0
Access7.5
Services7.0
Cleanliness8.0

Conclusion

The check-in process & the security check were quite time-consuming due to the high passengers volume. The interiors of this B787 including the lavatory were really new and gorgeous, plus the seat was comfortable to sit on. The flight was departed and landed on time. Sadly, IFE system didn't work out on this flight. I hope that Bamboo Airways will soon install the IFE system on their B787s. The food on this flight was not too excellent, but it was pretty tasty, and it was such a nice touch to serve it in the tray. The crews was really friendly, helpful, and professional, even though they had to wear masks to prevent coronavirus outbreak. Overall, I had a wonderful time and experience onboard Boeing 787 of Bamboo Airways. If they continue to improve their hard and soft products onboard B787s, it will definitely a game-changer in Vietnam.

Information on the route Hanoi (HAN) Duong Dong (PQC)

Les contributeurs de Flight-Report ont posté 3 avis concernant 1 compagnies sur la ligne Hanoi (HAN) → Duong Dong (PQC).


Useful

La compagnie qui obtient la meilleure moyenne est Bamboo Airways avec 7.6/10.

La durée moyenne des vols est de 1 heures et 48 minutes.

  More information

6 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 541210 by
    emyrrs 108 Comments
    Nice report Vinavia! Thanks for sharing it with us! I believe Bamboo can compete with VN really soon! nice 787-9, cool seats, good meal service, and I believe their cabin crew pretty good also? You should report their inaugural flight to Prague Vinavia! That will be cool! I'll be waiting up for the FR and the video on youtube!
    • Comment 541226 by
      vinavia AUTHOR 190 Comments
      Bamboo cabin crews are the best in Vietnam recently. I really hope I could make a trip report on the 1st flight from Hanoi to Prague, but that was very expensive, and getting visa to EU is very hard unfortunately.
  • Comment 541229 by
    MRTY 61 Comments
    How do you compare it with VN for now?
  • Comment 541316 by
    KévinDC TEAM SILVER 6768 Comments
    Wow, the new Bamboo Airways 787 looks beautiful! Your photos are fantastic as always, of course.

    It's funny that a year or two ago I'd never heard of Bamboo and now there's such a buzz about them and they're really giving VN some competition with their products. Looks really nice in Y with good seat pitch, IFE, Universal power and USB. And the cabin looks really nice with the multi-coloured mood-lighting!

    I'll be curious to see a report on the 787-9 J cabin--it sounds fantastic from the little bit of information I've seen about it.

    Thanks for sharing!

Login to post a comment.