Review of Jetstar Pacific flight Duong Dong Ho Chi Minh City in Economy

Airline Jetstar Pacific
Flight BL324
Class Economy
Seat 14A
Aircraft Airbus A320
Flight time 00:50
Take-off 03 Feb 20, 18:10
Arrival at 03 Feb 20, 19:00
BL 13 reviews
vinavia
By GOLD 331
Published on 26th June 2020

Hi guys. Welcome to my next report on Flight-Report. Today, I will fly with Jetstar Pacific from Phu Quoc to Ho Chi Minh City on a very special Airbus A320, which wet-leased from Smartlynx Airlines Estonia. But first, please check out my trip report about this flight on YouTube. This video is more detailed than the script version on Flight-Report and has more special things there, so I hope you guys will check out, like the video and support to my channel by subscribing Vinavia on YouTube :D



Before I start this trip report, some recent information about Jetstar Pacific: Qantas has decided to withdraw shares from Jetstar Pacific, which means Jetstar Pacific will be reverted and rebranded to Pacific Airlines, and the name Jetstar will no longer be used. That means this report will be my last report under Jetstar Pacific's brand.


And here is the script report. Hope you guys will enjoy :D


Today's flight would start at Phu Quoc International Airport, Phu Quoc Island, Kien Giang Province.


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Departure hall of the terminal 


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Today, I would fly on flight BL324 to Ho Chi Minh City, and the estimated departure time would be 6.00 pm. I made this flight last February. Actually, I planned to fly with Jetstar for the last time this June but it was canceled :(


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Jetstar Pacific's check-in counters


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Check-in was done, and then I went straight to security check.


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Security check was finished pretty fast, and I quickly got into airside.


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Now let's head to the departure gate of this flight.


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20 minutes later, the departure gate was changed …


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… and I headed to the new departure gate, which located on another side of the concourse.


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Aircraft for this flight just arrived from Ho Chi Minh City. This Airbus A320 has the registration of ES-SAM, and it was 17.7 years old.


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An interesting fact is that this plane was wet-leased from Smartlynx Airlines Estonia, an Estonian charter airline during the Lunar New Year holidays season.


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Here was the departure gate of this flight: gate 4.


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Boarding


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Before getting on the aircraft, the passengers had to wait a bit to wait for a disabled passenger to board first.


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Here was my seat on this flight: seat 14A.


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Legroom was pretty decent thanks to the slim seat design.


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Tray table


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View from my window, and cabin view from my seat.  


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About 35 minutes after boarding, the aircraft started to pushback and taxied to the runway.


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Take-off


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In the seat pocket, I had: a sickness bag, a safety card, a menu, and an inflight magazine of Jetstar Pacific.


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10 minutes after take-off, buy-on-board service was started.


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Because the flight was really short, so I didn't buy any food, but for a drink, I decided to buy a can of sarsi or sarsaparilla soda.


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Here was a can of sarsi that I got, and it costed 30.000đ or $1.3.


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View from my window, and cabin view from my seat during the flight.


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I forget to mention. There is also a USB port under the seat.


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After 30 minutes in the air, the aircraft started to descend and prepared for landing, also the cabin light was turned off.


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Landing


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Before disembarkation, let me show you how slim the seat is.


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Disembarkation


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My journey had ended at Domestic Terminal, Tan Son Nhat International Airport, Ho Chi Minh City. Thank you for reading and watching, and see you in the next report :D  


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See more

Verdict

Jetstar Pacific

6.6/10
Cabin6.5
Cabin crew7.5
Entertainment/wifi5.5
Buy-on-board menu7.0

Duong Dong - PQC

8.8/10
Efficiency9.0
Access8.0
Services8.5
Cleanliness9.5

Ho Chi Minh City - SGN

7.6/10
Efficiency8.0
Access8.5
Services7.5
Cleanliness6.5

Conclusion

The check-in process took a bit long because many people were also waiting for check-in. The seat was really slim and hard, the seat amenities were basic as a low-cost carrier, and the cabin seemed kinda old. The flight departed and arrived on time, and there was nothing much during the flight because the flight was pretty short. Most of the crews on this flight are Estonians, and they really nice & friendly to the passengers. In conclusion, the flight was alright for a budget airline, but it's also an interesting experience to fly on this Smartlynx Estonia's aircraft. So this is my final flight with Jetstar Pacific, and it's really sad to say goodbye to Jetstar. But I really hope the airline will be much greater under the new Pacific Airlines brand.

Information on the route Duong Dong (PQC) Ho Chi Minh City (SGN)

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