Review of British Airways flight London Mumbai in First

Airline British Airways
Flight BA199
Class First
Seat 2K
Aircraft Boeing 777-200
Flight time 09:05
Take-off 01 Jan 19, 20:40
Arrival at 02 Jan 19, 11:15
BA   #71 out of 115 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 806 reviews
Aviation_Geeks
Published on 17th July 2020

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London Heathrow airport


I had arrived into London on British Airways' A319 from Geneva and was connecting onwards to Mumbai.


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Security was a breeze and wasn't crowded at all, I headed straight to the British Airways Concorde Room lounge.


The lounge had a lot of seating options as well as a full bar.


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 It also offers a dining area called "Concorde Dining" where you can order food from an à la carte menu.


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Service was efficient and the food arrived in a moments notice


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After my visit to the lounge I headed straight to the gate


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First Class passengers have a separate boarding queue. 


the flight


Today's Aircraft:
British Airways
Boeing 777-200ER
Registration: G-YMMG
Age: 19 Years  


BA's First class cabin on the 777-200 are layed out in a 1-2-1 configuration. I was seated in 2K which is a standard window seat, I would recommend seat 1A and 1K because they are bulkhead seats and offer a wider legroom.


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The seat is large and offers a lot of legroom although I would say it lacks privacy. There were headphones and a pair of slippers placed at my seat.


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Welcome drink


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The windows have a second layer of glass and are illuminated.


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The crew came around with a sleeper suit and amenity kit


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A glass of water and warm nuts served after takeoff


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Starter: Fresh Seasonal Salad


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Main: Asian Buddha bowl w/ teriyaki prawns ( the prawns were delicious!) 


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Dessert: Fruit cobbler


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Menu:


Starters


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Mains


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Desserts


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Cheese etc.


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Crew came around to turn the seat into a flat bed (Although as mentioned before, not much privacy)


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I woke up to this view after a solid 4 hours of rest


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Fruit as a starter before breakfast along with a mixed fruit smoothie and a croissant


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Full English breakfast


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A cappuccino to finish the meal 


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Started our descent into Mumbai


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On finals into Mumbai


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Welcome to Mumbai!


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Verdict

British Airways

7.5/10
Cabin7.0
Cabin crew7.0
Entertainment/wifi8.0
Meal/catering8.0

British Airways Concorde Room - 5A

8.2/10
Comfort8.5
Meal/catering9.0
Entertainment/wifi8.0
Services7.5

London - LHR

8.1/10
Efficiency8.5
Access8.5
Services8.0
Cleanliness7.5

Mumbai - BOM

7.2/10
Efficiency7.5
Access7.5
Services7.0
Cleanliness7.0

Conclusion

For a first class product it isn't the newest or even close to products that other airlines offer, British Airways now have upgraded their Club (Business Class) seats after several years and it offers a feature that even their 777 first class doesn't (a closing door which gives passengers more privacy). I believe that there is room for improvement especially in the seat design, the service overall was great and so were the crew.

Information on the route London (LHR) Mumbai (BOM)

The contributors of Flight-Report published 3 reviews of 2 airlines on the route London (LHR) → Mumbai (BOM).


Useful

The airline with the best average rating is British Airways with 7.3/10.

The average flight time is 9 hours and 8 minutes.

  More information

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