Review of Garuda Indonesia flight Denpasar Surabaya in Economy

Airline Garuda Indonesia
Flight GA349
Class Economy
Seat 31K
Flight time 00:45
Take-off 27 Oct 19, 20:25
Arrival at 28 Oct 19, 20:10
GA   #17 out of 142 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 201 reviews
vinavia
By GOLD 322
Published on 17th July 2020

Hi guys. Welcome to my next report on Flight-Report. Today, I will fly with Garuda Indonesia from Denpasar/Bali to Surabaya onBombardier CRJ1000. But first, please check out my trip report about this flight on YouTube. This video is more detailed than the script version on Flight-Report and has more special things there, so I hope you guys will check out, like the video and support to my channel by subscribing Vinavia on YouTube :D



And here is the script report. Hope you guys will enjoy :D


Today's flight would start at Domestic Terminal, Ngurah Rai International Airport, Denpasar.


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Let's get inside the terminal.


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Before getting inside the terminal, I had to clear the first round of security check.


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Departure hall of the terminal 


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Today, I would fly on flight GA349 to Surabaya, and the estimated departure time would be 8.00 pm.


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Let's head to the check-in counter for this flight.


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Garuda Indonesia check-in area


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Check-in procedure was fast, and I quickly got my boarding pass. Then I went to the second round of security check area.


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5 minutes later, security check was all cleared and I got into airside.


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Time to go to the departure gate of this flight.


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Before getting to the gate, I had to walk through a huge area of shops and restaurants.


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Here was the departure gate of this flight: gate 3.


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Boarding was called, then I went downstairs and got on the bus to get to the aircraft.


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Here was the aircraft for this flight. This Bombardier CRJ1000 has the registration of PK-GRC, and it was 7.8 years old.


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This was the first time that I had been on a CRJ aircraft, so I was really excited about this flight.


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Boarding


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This was my seat on this flight: seat 31K.


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Legroom was really large and super comfy for my legs.


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Tray table


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View from my window, and cabin view from my seat.  


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25 minutes later, the aircraft started to pushback and taxied to the runway.


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Take-off


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10 minutes after take-off, snacks were served.


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Here was a snack bag that I got.


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Inside the bag, I had a savory pastry with spicy tuna filling.


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A pineapple cake


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A pack of mixed nuts


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And a bottle of water.


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I also got a refreshing tissue inside the bag.


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The number of snacks that I got on this flight was a lot, and all of them tasted super tasty.


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Cabin view during the flight


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In the seat pocket, I had: a sickness bag, a safety card, an inflight magazine of Garuda Indonesia named Colours, and an inflight shopping catalogue named Giamall. 


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Let's have a look at the lavatory at the back of the cabin.


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This lavatory was quite small and cramped, but it was really clean and also well-equipped.


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Cabin view


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About 35 minutes after take-off, the aircraft started to descend and prepared for landing.


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Landing


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Disembarkation


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My journey had ended at Terminal 2, Juanda International Airport, Surabaya. Thank you for reading and watching, and see you in the next report :D


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See more

Verdict

Garuda Indonesia

8.2/10
Cabin8.0
Cabin crew9.5
Entertainment/wifi6.5
Meal/catering9.0

Denpasar - DPS

8.4/10
Efficiency8.5
Access8.5
Services8.5
Cleanliness8.0

Surabaya - SUB

8.4/10
Efficiency9.0
Access8.0
Services8.0
Cleanliness8.5

Conclusion

The check-in process was fast and efficient. Also, the check-in staff was very helpful. The interiors still looked new to me and didn't seem to be worn. Also, the flight departed and arrived on time. The flight was short, but the number of snacks that I got on this flight was a lot, and all of them tasted super tasty. The crews were very professional and friendly to all passengers. Overall, the flight was really short but the inflight services were superb. Garuda Indonesia services are truly 5-star worthy to me.

Information on the route Denpasar (DPS) Surabaya (SUB)

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