Review of Hong Kong Express Airways flight Seoul Hong Kong in Economy

Flight UO 627
Class Economy
Seat 30F
Aircraft Airbus A320neo
Flight time 04:10
Take-off 06 Dec 19, 22:35
Arrival at 07 Dec 19, 01:45
UO 13 reviews
Mohd Amiruddin
Published on 21st October 2020

Introduction


Airline : HK Express
Flight : UO 627
Route : Seoul (Incheon) – Hong Kong
Aircraft : A320Neo
Duration : 3 Hrs 05 Min
Date : 6th December 2019

Hello again!

After 4 beautiful days in Seoul, me and my family heading to Hong Kong to continue our year end holiday. We decided to chose Hong Kong because it was cheap and has a good flight connection back to Malaysia. Taiwan and Japan were on the list, however from Japan there is only two weekly flight directly from Tokyo to Kota Kinabalu via Malaysia Airlines, while from Taipei there’s two daily flights to Kota Kinabalu (but both depart very early in the morning).  


Heading to Incheon’s Terminal 1 from our hotel. 


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Seoul Incheon International Airport Terminal 1


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Incheon was very busy at this time, like any other big airports.


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Check-in


Check-in took so long. However because we were in group of 12, we got ourself a counter where a friendly and nice lady managed our check-in process. She asked for our outbound flight reservation from Hong Kong and told us they rarely received passenger other than Korean and Hong Konger, so she was very delighted to attend us. Without request, we were allowed to check-in all our luggage, means we don’t have to bring any luggage up to the cabin. Gamsahamnida for your generosity!


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After clearing security and immigration we went straight to the satelitte terminal by underground passageways.


FIDS. We must be missing this kind of packed and busy airport schedule these days 


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After having dinner at the only Halal friendly restaurant, we went to our respective gate.


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The Flight


At boarding gate, the lady from the counter approached us and greet us again. She told my sister with her 3 little boys and my mom to queue at a priority lane so they can board the aircraft first.


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Before leaving, she wished us safe flight and good bye. I think this kind of hospitality you will not get from a premium carrier.

A China Eastern Airlines A330-300 scheduled back to Shanghai Pudong later. 


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First time on HK Express, those purple slim seats are very pleasant to my eyes!


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Legroom was generous 


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Boarding in progress


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AirAsia Philippines to Cebu


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After a very good sleep onboard, we arrived in Hong Kong at 2 am.
We decided to spend the night at the airport.

My nephew running around after a good sleep on the flight  


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I walked around the terminal to see the surrounding. Can’t sleep anymore.


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Travelling during protest period in Hong Kong was actually safe. 

Thank you for reading :) 

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Verdict

Hong Kong Express Airways

7.8/10
Cabin9.0
Cabin crew9.0
Entertainment/wifi8.0
Buy-on-board menu5.0

Seoul - ICN

9.5/10
Efficiency9.5
Access9.5
Services10.0
Cleanliness9.0

Hong Kong - HKG

7.5/10
Efficiency7.0
Access7.0
Services7.0
Cleanliness9.0

Conclusion

I got a very good impression on HK Express from check in process at departure airport to cabin crew. A good airline came from a good team :)

Information on the route Seoul (ICN) Hong Kong (HKG)

The contributors of Flight-Report published 21 reviews of 8 airlines on the route Seoul (ICN) → Hong Kong (HKG).


Useful

The airline with the best average rating is Cathay Pacific with 8.4/10.

The average flight time is 3 hours and 50 minutes.

  More information

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