Review of KLM flight Dubai Amsterdam in Economy

Airline KLM
Flight KL428
Class Economy
Seat 19C
Aircraft Boeing 787-10
Flight time 07:25
Take-off 19 Jan 21, 02:30
Arrival at 19 Jan 21, 06:55
KL   #69 out of 101 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 777 reviews
Tango_Bravo380
By SILVER 1011
Published on 26th February 2021

Hi everybody !

After a great week in Dubai, it's time to go back in France.

My flight takes off for Amsterdam at 2:30 am. It's very late I think !

A friend will be traveling with me on this flight, our four other friends are staying an extra day.



We were staying at the Hilton Dubai Creek. We leave the hotel at 11:45 pm with a Uber after thanking our friends for this beautiful vacation that is coming to an end.


photo img_0551

At midnight, the driver drops us off in front of the terminal 3. 


photo img_0552photo img_0553

The terminal is empty due to the COVID-19 pandemic. Most scheduled flights go to Europe


photo img_0555photo img_0557

Miss B. traveling with me so we can go through the Sky Priority queue. ;-)


photo img_0563-28019photo img_0564-78970

After collecting our boarding passes and checking in a baggage, we head to the automatic border control.


photo img_0568

We will quickly take a tour of the duty-free where I will buy a model of an Emirates 777-300er and a "Remove before flight" bag tag.


photo img_0575photo img_0579

Also with the statut of my travel partner, we can go to the lounge. Currently, the Marhaba is used by AF / KLM.


photo img_0576

Despite the hour, the lounge is almost full !
I had eaten 4 hours earlier at the Dubai Mall. I'm not hungry but I would still go get something to snack on. A blueberry muffin, an orange juice and a bottle of water.
My friend take a little more ! ;-) 


photo img_0581-57975photo img_0583-21175photo img_0584-63073

We leave the lounge at 1:15 am. When we arrive at gate B12, boarding is ready to begin


photo img_0598

The 787-10 that takes me back to the Netherlands tonight


photo img_0601photo img_0603

PH-BKD, the 4th 787-10 received by KLM on November 1, 2019 


photo img_0610photo img_0612photo img_0613

I rediscovered this cabin which I already know is very uncomfortable !


photo img_0616photo img_0617

We will be two passengers for three seats.


photo img_0618photo img_0622

The IFE screen has a good quality and a lot of choice of movies, music and games.


photo img_0624photo img_0623

Boarding is almost completed. 


photo img_0634

At 2:15 am, we push 15 minutes earlier than expected. A little more than 7 hours of flight are announced.
We take off at 2:26 am.


photo img_0639photo img_0643photo img_0648

Destination : Amsterdam !


photo img_0650

The middle seat remains free, I can make myself comfortable !
Immediately after take-off, a bottle of water, headphones and the "personal protection pack" will be distributed. 


photo img_0651photo img_0653

Almost all passengers are already asleep when dinner is served.

The only choice available is the Vegetarian Biryani.

The dish is too spicy, I leave more than half on the platter. Only the carrot-cake was good. 


photo img_0656-13246photo img_0657-21449photo img_0660

I put on my eye mask and start to fall asleep.

I am woken up by noise. Could it be the breakfast service that begins?

No, there are still 6 hours of flight time and the cabin-crew distributed these plastic bags for breakfast.


photo img_0664-49978photo img_0665

I cannot sleep well despite the fatigue. The seat is way too hard for my back!

I am definitely waking up above Greece. There is still 2h30 of flight.

Flight is approximately 70% full. Most part of the passengers sleep.


photo img_0669photo img_0671

The cabin lights are on 25 minutes before landing. The passengers wake up quickly and rush to the toilets.


photo img_0675photo img_0676

Smooth landing. Welcome to Amsterdam! It is 6:45 a.m. local time.


photo img_0678photo img_0681

We're at the gate at 6:55 a.m., perfectly on time.
A passport control as well as a PCR test control are carried out at the exit of the jetbridge.


photo img_0682photo img_0683

I have 20 minutes left before boarding the flight to Paris. Let's run! ;-)

Hope you enjoyed this flight report!

See you soon for a JFK-ORY on Air France and maybe some flights on Swiss or Lufthansa! ;-) 

See more

Verdict

KLM

7.6/10
Cabin7.5
Cabin crew7.5
Entertainment/wifi9.0
Meal/catering6.5

Marhaba Lounge

7.2/10
Comfort8.5
Meal/catering7.0
Entertainment/wifi6.5
Services7.0

Dubai - DXB

8.9/10
Efficiency8.0
Access9.0
Services10.0
Cleanliness8.5

Amsterdam - AMS

7.8/10
Efficiency8.5
Access8.0
Services6.5
Cleanliness8.0

Conclusion

Quite disappointed by the service offered by KLM.

The flight schedule allows you to take advantage of the last day in Dubai, but 2:30 am is much too late for take off!

The catering is also disappointing. It lacks a real breakfast.

The cabin is beautiful but still so uncomfortable!

Information on the route Dubai (DXB) Amsterdam (AMS)

The contributors of Flight-Report published 17 reviews of 2 airlines on the route Dubai (DXB) → Amsterdam (AMS).


Useful

The airline with the best average rating is Emirates with 8.4/10.

The average flight time is 7 hours and 10 minutes.

  More information

2 Comments

  • Comment 571597 by
    KévinDC TEAM SILVER 5393 Comments

    Very nice report once again, with some great cabin shots! It's really a shame that the seats are uncomfortable because the cabin looks so nice, looking at just aesthetics. Red-eye flights like this are the worst. It's hard to enjoy a flight with a 2:30AM departure, yikes. A shame there was no choice for the 1st meal though it looks good (to me anyway since I like spicy), and the 2nd meal looks really sad. But overall it isn't bad for these Covid times when some carriers are getting away with offering just a cold sandwich on long-haul flights.

    Thanks for sharing!

    • Comment 571599 by
      Tango_Bravo380 SILVER AUTHOR 343 Comments

      Hi Kevin and thanks again for the comment and the reading! ;-)

      It's a shame that the cabin is so uncomfortable! I also find the plane very noisy!

      The meals are really reduced to the strict minimum, my friends who returned with Air France had the right to a substantial breakfast!

      See you soon ! ;-)

Login to post a comment.