Review of KLM flight Dubai Amsterdam in Economy

Airline KLM
Flight KL428
Class Economy
Seat 19C
Aircraft Boeing 787-10
Flight time 07:25
Take-off 19 Jan 21, 02:30
Arrival at 19 Jan 21, 06:55
KL   #69 out of 101 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 777 reviews
By SILVER 1011
Published on 26th February 2021

Hi everybody !

After a great week in Dubai, it's time to go back in France.

My flight takes off for Amsterdam at 2:30 am. It's very late I think !

A friend will be traveling with me on this flight, our four other friends are staying an extra day.

We were staying at the Hilton Dubai Creek. We leave the hotel at 11:45 pm with a Uber after thanking our friends for this beautiful vacation that is coming to an end.

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At midnight, the driver drops us off in front of the terminal 3. 

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The terminal is empty due to the COVID-19 pandemic. Most scheduled flights go to Europe

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Miss B. traveling with me so we can go through the Sky Priority queue. ;-)

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After collecting our boarding passes and checking in a baggage, we head to the automatic border control.

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We will quickly take a tour of the duty-free where I will buy a model of an Emirates 777-300er and a "Remove before flight" bag tag.

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Also with the statut of my travel partner, we can go to the lounge. Currently, the Marhaba is used by AF / KLM.

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Despite the hour, the lounge is almost full !
I had eaten 4 hours earlier at the Dubai Mall. I'm not hungry but I would still go get something to snack on. A blueberry muffin, an orange juice and a bottle of water.
My friend take a little more ! ;-) 

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We leave the lounge at 1:15 am. When we arrive at gate B12, boarding is ready to begin

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The 787-10 that takes me back to the Netherlands tonight

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PH-BKD, the 4th 787-10 received by KLM on November 1, 2019 

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I rediscovered this cabin which I already know is very uncomfortable !

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We will be two passengers for three seats.

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The IFE screen has a good quality and a lot of choice of movies, music and games.

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Boarding is almost completed. 

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At 2:15 am, we push 15 minutes earlier than expected. A little more than 7 hours of flight are announced.
We take off at 2:26 am.

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Destination : Amsterdam !

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The middle seat remains free, I can make myself comfortable !
Immediately after take-off, a bottle of water, headphones and the "personal protection pack" will be distributed. 

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Almost all passengers are already asleep when dinner is served.

The only choice available is the Vegetarian Biryani.

The dish is too spicy, I leave more than half on the platter. Only the carrot-cake was good. 

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I put on my eye mask and start to fall asleep.

I am woken up by noise. Could it be the breakfast service that begins?

No, there are still 6 hours of flight time and the cabin-crew distributed these plastic bags for breakfast.

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I cannot sleep well despite the fatigue. The seat is way too hard for my back!

I am definitely waking up above Greece. There is still 2h30 of flight.

Flight is approximately 70% full. Most part of the passengers sleep.

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The cabin lights are on 25 minutes before landing. The passengers wake up quickly and rush to the toilets.

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Smooth landing. Welcome to Amsterdam! It is 6:45 a.m. local time.

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We're at the gate at 6:55 a.m., perfectly on time.
A passport control as well as a PCR test control are carried out at the exit of the jetbridge.

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I have 20 minutes left before boarding the flight to Paris. Let's run! ;-)

Hope you enjoyed this flight report!

See you soon for a JFK-ORY on Air France and maybe some flights on Swiss or Lufthansa! ;-) 

See more



Cabin crew7.5

Marhaba Lounge


Dubai - DXB


Amsterdam - AMS



Quite disappointed by the service offered by KLM.

The flight schedule allows you to take advantage of the last day in Dubai, but 2:30 am is much too late for take off!

The catering is also disappointing. It lacks a real breakfast.

The cabin is beautiful but still so uncomfortable!

Information on the route Dubai (DXB) Amsterdam (AMS)

The contributors of Flight-Report published 17 reviews of 2 airlines on the route Dubai (DXB) → Amsterdam (AMS).


The airline with the best average rating is Emirates with 8.4/10.

The average flight time is 7 hours and 10 minutes.

  More information


  • Comment 571597 by
    KévinDC TEAM SILVER 5393 Comments

    Very nice report once again, with some great cabin shots! It's really a shame that the seats are uncomfortable because the cabin looks so nice, looking at just aesthetics. Red-eye flights like this are the worst. It's hard to enjoy a flight with a 2:30AM departure, yikes. A shame there was no choice for the 1st meal though it looks good (to me anyway since I like spicy), and the 2nd meal looks really sad. But overall it isn't bad for these Covid times when some carriers are getting away with offering just a cold sandwich on long-haul flights.

    Thanks for sharing!

    • Comment 571599 by
      Tango_Bravo380 SILVER AUTHOR 343 Comments

      Hi Kevin and thanks again for the comment and the reading! ;-)

      It's a shame that the cabin is so uncomfortable! I also find the plane very noisy!

      The meals are really reduced to the strict minimum, my friends who returned with Air France had the right to a substantial breakfast!

      See you soon ! ;-)

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