Review of Bangkok Airways flight Bangkok Chiang Mai in Economy

Airline Bangkok Airways
Flight PG 217
Class Economy
Seat 11F
Aircraft Airbus A320
Flight time 01:15
Take-off 05 Nov 13, 12:10
Arrival at 05 Nov 13, 13:25
PG   #55 out of 116 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 106 reviews
manureva744
By 3425
Published on 16th November 2013
Part 2 of our trip to Asia.

After a good rest in the Suvarnabhumi Novotel, we checked out off our room and it was time to go check in for our flight to Chiang Mai on the wings of Bangkok Airways !photo P1050822_zps4cf89afa

The hotel's reception area from above.
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And the underground area leading to the airport from the hotel.
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Having checked in the night before for our flight I went directly to the internet check-in counters labelled Baggage Drop.
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But so many were queueing to check-in, you save so much time these days by going on the internet and you could actually do it while waiting with the free wifi. Oh well…photo P1050827_zpsb3dfd4f5

We go through security rather fast and this is where the cocktails are made !photo P1050828_zps3c028a48

We now take the escalators down to the domestic flights area.
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We then head to the lounge to have breakfast and wait for our flight. Bangkok Airways is the only airline in the world providing free lounge access for its economy class customers.

The buffet area has a lot to offer
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The drinks area
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This is my selection for the morning.
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The latest recruit from Bangkok Airways, she was getting tired, poor girl !
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We then decided to get closer to our gate and as we walked in the boarding lounge, our Airbus pulled in.photo P1050837_zps2798a93d

People were already lining up to board the aircraft.
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OK, I won't put it back in my bag !
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Nearing our Airbus HS-PGV named Krabi. This is the 3rd time I fly with this aircraft, twice on the BKK-CNX and once on a BKK-HKTphoto P1050840_zps8399f47d

We are all greeted by the Bangkok Airways cabin crew at the door.
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Our Airbus waiting for its load of passengers to board
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Our emergency exit row provides massive legroom. During the internet check-in you can choose the exit seats so I requested to have them while checkin-in with the agent. He obliged straight away.
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Last few passengers are boarding.
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And then the safety video starts and it is a small gem with a corporate song and cabin crew dancing in front of one of the company's Airbus !photo P1050847_zps839a0a5f

Then comes the safety video with the greetings from the flight deck.
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And after the captain bids us farewell, the dancing crew is back !
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We've pushed back and we are on our way ! Sorry for the bad window !
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We taxi for a little bit, line up and take off !
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We're in the air flying over Suvarnabhumi
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Shortly after we were in the air the crew started to hand out the trays with the cold lunch.
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The crew then served hot drinks and orange juice or water. The choice of drinks is rather limited but I can't blame them when they serve a nice cold lunch.

After the crew cleared the trays I pulled out all the reading material from the seat pocket.
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Here is the fleet page and the airport map.
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The route network.
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During the flight we were shown this Wallace and Gromit movie.
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How about another legroom shot ?
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Not before long we started to descend over Chiang Mai.
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We landed on time but rather hard, you could hear a small gasp in the cabin. I have done a few landings on my time and this one is probably one of the worst I did… I actually thought they plane wouldn't go back to Bangkok it landed so hard.

We taxied and deplaned quickly !
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Thank You and Good Bye HS-PGV Krabi !
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We grabbed a taxi and were driven to our hotel the Mercure Chiang Mai.
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Quelques photos Bonus de Chiang Mai
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Verdict

Bangkok Airways

8.5/10
Cabin9.0
Cabin crew9.5
Entertainment/wifi7.0
Meal/catering8.5

Bangkok Airways Boutique Lounge - Domestic

8.2/10
Comfort8.0
Meal/catering9.0
Entertainment/wifi8.0
Services8.0

Bangkok - BKK

8.1/10
Efficiency9.5
Access5.0
Services8.5
Cleanliness9.5

Chiang Mai - CNX

8.1/10
Efficiency9.5
Access5.0
Services8.5
Cleanliness9.5

Conclusion

Bangkok Airways has THE best domestic product in Thailand and most certainly in the world.
Lounges even for economy class on domestic routes, adequate and diverse food in those lounges, a choice of drinks.
Airplanes with video screens and movies showing during the flight.
Meals served on all flights.
Real nice crew who are all smiles and so attentive to your needs !

Information on the route Bangkok (BKK) Chiang Mai (CNX)

The contributors of Flight-Report published 15 reviews of 4 airlines on the route Bangkok (BKK) → Chiang Mai (CNX).


Useful

The airline with the best average rating is Thai Airways with 8.2/10.

The average flight time is 1 hours and 14 minutes.

  More information

6 Comments

  • Comment 92999 by
    jetsetpanda 2294 Comments

    Thanks for sharing this charming and beautiful trip report.

    PG is a diamond in the rough carrier and they sure provide extras that set them apart. The only other airline that provides lounge access to Y pax is Porter, but I think their facilities are more basic. Are the fares on PG more expensive than its competitors or about the same? If same then this carrier is even more remarkable.

    For one second I confused the picture of the recruit girl with a UA one. I could swear that they had a similar color new uniform.

    • Comment 284188 by
      manureva744 AUTHOR 252 Comments

      PG's fares are slightly cheaper than Thai Airways fares and a little more expensive than Thai Air Asia or Nok Air. This BKK-CNX cost me 69USD one way, return flight on TG was 80 USD.

      I have travelled a lot on Bangkok Air and try to do so each time. The return trip is on Thai Airways as we had to travel to Chiang Rai and Thai Airways is the only airline serving CEI from Suvarnabhumi.

  • Comment 93023 by
    indianocean GOLD 6847 Comments

    Well done Bangkok Airways.
    Thank you for sharing

  • Comment 93043 by
    A380B77W 4306 Comments

    Thanks for this good FR :)

  • Comment 93110 by
    lagentsecret GOLD 12473 Comments

    Thanks for sharing this FR

    I'd like to know if the PG fares are most expensive than other airlines' fares

    Good service and catering

    Gorgeous tourist bonus

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