Review of ANA flight Tokyo Hong Kong in Economy

Airline ANA
Flight NH811
Class Economy
Seat 22K
Flight time 05:00
Take-off 05 Jun 22, 18:15
Arrival at 05 Jun 22, 22:15
NH 208 reviews
ryaannn
By 761
Published on 11th June 2022

Welcome to the second trip report of this series to Hong Kong onboard ANA's 777 and 767 which we will be flying on this evening. If you have not yet checked out my last trip report, feel free to check it out by clicking below.


Routing


Narita International Airport (NRT) - Terminal 1


After disembarking the 777 which brought us from Los Angeles in groups, connecting passengers were allowed to directly enter the departure hall without passing transit security. This helped passengers on tight connections save time and allowed me to do some souvenir shopping in the 1.5 hours I had before my second flight. It felt good to be back in Japan after a few years, even though many shops in the airport were closed and the country was still closed for tourism.

Our flight NH811 will be departing on-time from gate #27. As you can see, the last flight out of Narita tonight will be ET673 to Addis Ababa departing 21:10, because Narita is not a 24-hour airport.


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Narita International Airport's Terminal 1.


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Picking up some Japanese souvenirs on this rare trip to Japan during the pandemic.


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While other airports are trying to eliminate airport sleepers, Narita in fact encourages this. Not only do seats not have barriers between them, they have these relaxing chairs for anyone to snooze a bit before their flight.


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And of course… a bottle of green tea from the vending machines before boarding!


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Boarding


Gate #27 where we will be boarding out flight to Hong Kong. Unfortunately, there is no view of the plane as it is blocked by the jetway. 

Like the first flight, boarding happens in 4 groups. 


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View of our aircraft from the jetbridge, a 2011 built Boeing 767-300 registered JA622A. 


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The business class cabin on ANA's 767 is in a 2-1-2 configuration. Got to say, I would hate to sit in the middle column with nearly no privacy at all and constant traffic from both sides! The seats were built like they were a lone island.


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The economy cabin in a 2-3-2 layout. 


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Seat features


Another row with two windows!

The flight was roughly 50% full, and I had a free seat next to me. However, the windows buzzed for the rest of the flight which stopped me from sleeping. As you can see, the screens were small but they had the same movies as our first flight— an excellent selection.


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Legroom was generous for a medium haul flight. There was sufficient room even after putting my headphone case into the seatback pocket.


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The seats are equipped with universal power ports and USB plugs.


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Jetstar's A320 JA02JJ arriving from Sapporo.


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We've spotted all three of ANA's A380s today, all parked in the hangars!


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Takeoff


Soon we were lined up and rolling down runway 34R.


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View from the top of the clouds after sunset. 


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Meal


Once again, service started with wet wipes and a pack of these crackers. 


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The main meal consisted of two salads (one chicken, one standard), crackers with cheese, and a chicken rice. Three chicken rices in a day, but this one stood out as it was catered in Japan. 


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Dessert was a cup of Japanese vanilla ice cream. This tasted better than the American one to me— it was slightly less sweet.


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Interestingly shaped emergency exit.


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View of the economy cabin from the back.


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Safety card for this aircraft.


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Landing


Soon we were on our approach into Hong Kong International Airport. It was a very cloudy night, but you can see Victoria Harbour in the distance.


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Ma On Shan from above.


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Taxiing to the gate was quick, and soon we were getting off the plane.


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Entering Hong Kong, we were quickly transported to the satellite terminal by APM and completed the quarantine procedures there, which took nearly 1.5 hours without wait.


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See more

Verdict

ANA

8.6/10
Cabin8.0
Cabin crew9.5
Entertainment/wifi8.0
Meal/catering9.0

Tokyo - NRT

8.8/10
Efficiency9.0
Access8.5
Services7.5
Cleanliness10.0

Hong Kong - HKG

8.1/10
Efficiency8.5
Access7.5
Services7.0
Cleanliness9.5

Conclusion

This flight was a good way to end my long journey home before embarking on 7 nights of quarantine in an isolation hotel. The crew on board was extremely kind and offered prompt assistance. Even though it showed its age, the cabin was clean and well-maintained. However, it was hard for me to sleep due to the loud windows which kept buzzing while we were in the air. The food on this flight was another chicken meal, but it was very tasty.

Thank you for following me through my journey and my first trip reports! Feel free to leave some comments on what you think about ANA's product.

Information on the route Tokyo (NRT) Hong Kong (HKG)

The contributors of Flight-Report published 12 reviews of 4 airlines on the route Tokyo (NRT) → Hong Kong (HKG).


Useful

The airline with the best average rating is Cathay Pacific with 8.4/10.

The average flight time is 4 hours and 59 minutes.

  More information

6 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 605230 by
    B777300ERANA BRONZE 4 Comments

    Looks stunning! Even better that Narita Airport now cancelled the transit securit! I guess its for pandemic issues because there might be a shortage of staff. However, I think they might return it in the next year or months because Narita sure is a Star Alliance hub and flights will be rapidly returning this summer, and for security reasons not to bring anything harmful onto the airport/next flight. But I thought all B767-300ER(WL)s, have been in domestic flight! Was interesting to know that they are stil flying some international routes! Sadly they are gone from Ho Chi Minh City and replaced by 787-8 and now 787-9 on NH891/2 and NH833/4.

    • Comment 605231 by
      ryaannn AUTHOR 4 Comments

      That's right. In fact, I think they only canceled transit security for specific flights, including NH5 from the US. Also, out of the three flights weekly to Hong Kong, only the one on Sunday is operated by 767s, while the rest are on 787-8s. Luckily I flew on a Sunday so I got to experience the aging 767s!

  • Comment 605322 by
    Chibcha SILVER 479 Comments

    Great to see ANA has (somewhat) kept its quality, even when their home market is tanking. Their 763s are probably in better shape than many other airline's planes, and yet they start to feel importantly dated.

    I enjoyed a lot reading these two entries, thanks for sharing!

  • Comment 605681 by
    lysflyer GOLD 1274 Comments

    Thanks for the report! A very consistent product offered by NH. Tight connection were nicely handed by NRT. The 767 has a vintage feeling that I like a lot!
    Regards
    LYSflyer

    • Comment 605685 by
      ryaannn AUTHOR 4 Comments

      I am curious whether the skipped transit security was a regular procedure during COVID because of a lack of staff. From the crew's directions, passengers were regularly split into connecting and arriving, though it is unclear if security was always skipped. I also enjoyed the 767 more than I expected!

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