Review of Vietnam Airlines flight Hanoi Ho Chi Minh City in Business

Airline Vietnam Airlines
Flight VN253
Class Business
Seat 4A
Aircraft Boeing 777-200ER
Flight time 01:40
Take-off 28 Dec 13, 15:30
Arrival at 28 Dec 13, 17:10
VN   #97 out of 134 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 180 reviews
Travip
By 9198
Published on 8th January 2014
Flying on Vietnam Airlines' Boeing 777 with business class is always exciting when you can enjoy long-haul seat-bed on short-haul flight.

I was in Hanoi for my cousin wedding and backed to Ho Chi Minh on the next day. The flight was at 15:30. I went to the airport quite early as usual cos I knew that I had to spent more time to pay excessed baggage fee for my bicycle. I went to the business lounge after that. I love the lounge here better than at SGN althought it's small than the SGN's one. The food is better but the staff attitude is so so, not friendly.


Food at the business class lounge, not too good but better than in SGN

I boarded the plane on time. The FA gave me welcome drink and newspapers and magazines. I was so surprised this time cos the FAs were so friendly and smiled all the time. The way they talked to me was so much improved then a month ago. Was there anything change in Vietnam Airlines service standards for J class? Well, I was happy then. One of the FA took my jacket and put it in the cabin locker.

photo DSC07386photo image_1
Welcome drink and magazine (Forbes, Vietnam edition)

Now, take a look at the business class cabin. This is an old B777 aircraft of Vietnam Airlines but the seats are quite new. The plane has 32 J class seats which can be reclined to a nearly flat bed.


The cabin

The plane took off on time. At this flight time, passengers will be served light snack, not full meal (only available for breakfast, lunch and dinner). It was OK. I finished my meal quickly and lay down to sleep.

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Verdict

Vietnam Airlines

8.0/10
Cabin8.0
Cabin crew9.0
Entertainment/wifi7.0
Meal/catering8.0

Vietnam Airlines Business Lounge

6.8/10
Comfort7.0
Meal/catering7.0
Entertainment/wifi8.0
Services5.0

Hanoi - HAN

7.8/10
Efficiency10.0
Access10.0
Services5.0
Cleanliness6.0

Ho Chi Minh City - SGN

8.2/10
Efficiency10.0
Access10.0
Services6.0
Cleanliness7.0

Conclusion

Vietnam Airlines (VN)
Flight: VN253 (HAN-SGN)
Business Class
Seat: 4A
Meal: Refreshment
Flight time: 1:40

Information on the route Hanoi (HAN) Ho Chi Minh City (SGN)

15 Comments

  • Comment 96751 by
    marathon GOLD 9515 Comments

    Funny, I had a memory of VN's lounge being larger in HAN than in SGN. And yes, with better food too.
    I was day dreaming of AF having such a J cabin (and similar catering) on a domestic flight like CDG-NCE...
    Back to reality; it is time to thank for this FR !

    • Comment 286381 by
      Travip AUTHOR 108 Comments

      Thanks for your comment. Reading your comment is always interesting and informative. Actually there're 2 lounges at SGN domestic terminal. The one near gate 1 is bigger than the one near gate 11. The lounge at HAN domestic (near gate 1) is smaller than the one in SGN. About the catering, I agree that Vietnam Airlines' domestic flight is quite good. HAN-SGN is also one of the busiest route in Asia Pacific.

    • Comment 286393 by
      Travip AUTHOR 108 Comments

      Haha, it's OK. I've never been to intl lounge at HAN. Actually I was in a hurry for the flight from HAN to BKK so no time for the lounge. Thanks for sharing your experience.

    • Comment 286382 by
      Travip AUTHOR 108 Comments

      https://www.facebook.com/photo.php'fbid=663616166987830&set=a.388366121179504.108651.299520560064061&type=3&theater << This is J class meal from BKK to HAN but on HAN-SGN route you can expect the same on meal time (breakfast, lunch, dinner).

    • Comment 286392 by
      marathon GOLD 9515 Comments

      Thanks for the clarification. Actually, I was on international flights out of HAN and SGN, so my comment was not relevant.

    • Comment 286383 by
      Travip AUTHOR 108 Comments

      Thanks Kevin :) When I fly on SGN-HAN route, I always choose flights with wide body jets (B777, A330). It's much more comfortable. In 2015, Vietnam Airlines will have B787 and A350. They will also use them for domestic routes. You can come and try :)

  • Comment 96777 by
    KévinDC TEAM GOLD 4958 Comments

    Thanks for sharing another report with beautiful pictures! Nice to have a widebody with long-haul business class product on such a short flight. Everything looks great, from the seat to the meal. Next time I go to Vietnam, I will have to pick this 777 flight between HAN and SGN. Have a great day!

  • Comment 96783 by
    Papoumada SILVER 5631 Comments

    A few years ago I have flown from SGN to HAN in a wide-body aircraft (was it A330?) and I had the same experience. That kind of snacks is also offered on A321 I flew from Hanoi to Hue in J. (The price difference between Y and J is not that high and it is more comforatble to wait in the VN lounges even if the food is so so and the attendants not that friendly.)

    Thanks for sharing.

    • Comment 286391 by
      Travip AUTHOR 108 Comments

      Thanks! For very short domestic routes by Vietnam Airlines, the fares between J and Y are not so different. But for Saver fare, it's much cheaper. Except for HAN-SGN route, J fare is around 250$ and full Y is 150$/one way. Saver fare around 70-80$ OW.

  • Comment 96845 by
    lagentsecret SILVER 10635 Comments

    Thanks for sharing this FR

    A pleasant flight in a widebody for a short flight time

    • Comment 286449 by
      Travip AUTHOR 108 Comments

      Thanks. I love wide-body jet. :) Vietnam Airlines J cabin in B777 is really comfortable with 49-inch pitch seats. :) The nearly-flad bed is not so comfortable. I'm looking forward first class on Vietnam Airlines.

  • Comment 96884 by
    East African 1508 Comments

    Thanks for this nice FR with a good product for a domestic ride!
    which type of aircraft usually ply between those cities?

  • Comment 96962 by
    Leadership TEAM GOLD 4339 Comments

    Thanks for this new report, fantastic cabin pictures.

    See you!

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