Review of SWISS flight Zurich Amsterdam in Economy

Airline SWISS
Flight LX728
Class Economy
Seat 24A
Aircraft Airbus A220-300
Flight time 01:40
Take-off 09 Jan 23, 12:30
Arrival at 09 Jan 23, 14:10
LX   #30 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 919 reviews
Makazu
By BRONZE 603
Published on 8th February 2023

For the final leg of the trip, I'm flying SWISS short haul to Schiphol. As I mention in other reports, I'm really enjoying the transfer experience in ZRH, due to the ease of movement, not too long walking distances and an aesthetically pleasing lighting. The naked concrete could use some paint, though.


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The shuttle takes only 3 minutes from the satellite terminal and passport control is a breeze as a European citizen, especially in contrast to American border control. I head towards the gate, where HB-JCM is already waiting for us. Boarding starts a little late, and we're notified that some cabin bags will have to be checked in. Since I have no need for the contents of mine I submit it so I can travel lighter. Some airlines, most notably LCCs, offer this option by default even at check in, and I wish other carriers implemented it.


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While boarding, I manage to spot an Emirates A380 landing. The seat is virtually identical to the Air Baltic equivalent, except it's a more elegant dark color instead. I personally prefer the former's interior, though this isn't bad either. The legroom is still very comfortable for a short flight. This time, the information screens show information in English and German, and use the SWISS style, naturally.



We push back at 12:57, nearly half an hour late (again!). We swiftly taxi and take off from 32.


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The flight is quite bumpy, though I have no need to leave my seat or otherwise unbuckle my seatbelt. I must note, however, that I was offered no service, despite the length of the flight. Not even the SWISS chocolate! I wonder if it was an exceptional situation or if the attendant passed by me when I was looking out the window, and I did not notice. Either way, we descend toward the Dutch polders a bit behind the scheduled time, which seems to be a constant at this point.


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We land in the Buitenveldertbaan at 14:20 and head towards our gate. Even though the delays today are inconsequential, I do wonder if this is a recurrent problem with the airline, the airports or just my luck. At least the PA message made light of it in a fun way!



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Schiphol is also a quite comfortable airport to travel, though not at the level of Zürich. I feel like the long walking distances are a bit detrimental, though the single terminal setup does make things a bit easier. The gargantuan building also allows for large, comfortable seating areas and even some tables with power outlets to do some work in open "lounges."


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I always mention this, but the inbuilt long distance rail station is one of the best features of the airport. No overpriced AirTrain, no shuttle bus, no commuter train to the city centre to take a connection. Simply swipe the public transit card or buy a ticket, go to the platforms below the terminal and take long distance or even high speed trains.


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Verdict

SWISS

6.1/10
Cabin8.0
Cabin crew6.0
Entertainment/wifi6.5
Meal/catering4.0

Zurich - ZRH

8.4/10
Efficiency10.0
Access7.0
Services8.5
Cleanliness8.0

Amsterdam - AMS

8.8/10
Efficiency8.0
Access10.0
Services9.0
Cleanliness8.0

Conclusion

SWISS didn't perform in any remarkable way, except for the missed service. Though there isn't much need in such a short flight.

ZRH is still a great option for transfers and AMS, likewise, offers a good airport experience, even for Economy travelers, if walking is not an issue.

Information on the route Zurich (ZRH) Amsterdam (AMS)

Les contributeurs de Flight-Report ont posté 11 avis concernant 3 compagnies sur la ligne Zurich (ZRH) → Amsterdam (AMS).


Useful

La compagnie qui obtient la meilleure moyenne est SWISS avec 7.8/10.

La durée moyenne des vols est de 1 heures et 40 minutes.

  More information

2 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 620867 by
    Pilpintu TEAM 997 Comments
    No chocolate??!! You sure you don't want to file a complaint?? I would! XD

    Things seem to be back to normal at AMS, aren't they? I mean, after being on the verge of collapse last year.

    It's great that AMS is so well connected to different means of transport. Something I hope my local SCL will copy in time!

    Thanks for yet another interesting report, Makazu! :D
  • Comment 620912 by
    KévinDC TEAM SILVER 6744 Comments
    Thanks for this series on SWISS!

    I'm flying SWISS short haul to Schiphol. As I mention in other reports, I'm really enjoying the transfer experience in ZRH, due to the ease of movement

    Hah, it's ironic that you were going to AMS and that is exactly how most people would have described AMS before the pandemic, now AMS seems to be the new CDG in terms of general passenger transfer experience. And actually CDG is no longer deserving of the bad reputation, as they've made big improvements over the last 5 years or so.

    Aside from being wide, the A220 seats are well designed to give maximum legroom even at high density.

    Thanks for sharing!

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