Review of Singapore Airlines flight Bangkok Singapore in Business

Airline Singapore Airlines
Flight SQ711
Class Business
Seat 20A
Aircraft Airbus A350-900
Flight time 02:35
Take-off 01 Jan 23, 18:05
Arrival at 01 Jan 23, 21:40
SQ   #3 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 701 reviews
swethaxarun
By BRONZE 1823
Published on 3rd April 2023

INTRODUCTIOn


As part of Cambodia trip, we had to find a way back home and we found award availability on New Years out of BKK via SIN on SQ. In fact, with the VA partnership and Velocity points, BKK-SIN-MEL was going to cost the same as SIN-MEL, so it was no brainer to try the regional A350 product.


photo pxl_20230101_103806937

CHECKin AND GROUND EXPERIENCE


SQ has 4 (maybe it is 5 now) daily departures out of BKK. So, we got there early to make sure we dont get delayed. 


photo screenshot-2023-04-03-at-25849-pm

Despite this, there was no queue on any of the checkin lines. Maybe, because we arrived early, or this is indeed a quite time of the day in BKK. Thailand had? mask rules in place in the airport and even the Yaksha were wearing them.


photo pxl_20230101_073811080portrait

The immigration and security was pretty smooth via the priority lanes. Do note though that BKK makes you remove everything including your shoes.


photo screenshot-2023-04-03-at-31916-pm

LOuNGES


Honestly, we are spoilt for choice at BKK as it is a major Star Alliance hub.
There are 4 different airlines ones in addition to some 3rd party options.
We have an array Thai lounges, although at the time, Concourse D and E were open. Then, there is the Krisflyer lounge and the Eva air lounge as well the Turkish.
Since we had some time to kill, we visited the EVA air, Krisflyer and Thai on concourse E.
Personally, we preferred the EVA air one. It had a lot of food options, showers, and also views of the tarmac. It was also very modern and bling. The Thai comes second best as it has showers and also views. I would have to rate the Krisflyer lounge as the last of the 3 (not including Turkish) as it didnt have any showers and no views of the tarmac. Although, it does have a full bar, if you like that and the food was great.
Here are some pictures from the lounge. 


EVA Air Lounge



Krisflyer lounge



Royal Silk lounge



Aircraft


Aircraft for the day was 9V-SHW, delivered in Jan 2022. As mentioned previously, it is in the regional config, which has no premium economy and the seats are same as those on the 787-10


photo pxl_20230101_103237291

Seat and hard product


Seats alternate between being close to the window and closer to the aisle. Lots of other airlines use the same seat too. Considering, this is a 2 hour flight, nothing to complain about. 19A has some extra space as it is behind the bulk head. The plane still has that new plane smell and feel



INFLIGHT SERVICE


Service begins with a pre-depature drink.


photo screenshot-2023-04-03-at-35139-pm

No book the cook on this flight, so had to go with the inflight menu


photo screenshot_20230101-170301

Cant comment too much on this one, as I decided to skip the mains after the lounge hopping and in anticipation of lobster thermidor on the next flight. So, this is just the starter and the dessert


photo pxl_20230101_120006466

As always, the SQ service was excellent, and they were worried about me skipping my mains and asked a couple of times if I was sure. The inflight manager also came by and enquired to make sure I wasn't fasting and was genuinely friendly and we had a great time talking about aircraft.


INFLIGHT ENTERTAINMENT


Krisworld as always was extensive in its selection of movies and TV shows. The big screen here is touch unlike the 777 and the A350 medium haul flights. Really wish they have inflight cameras as some of the other A350s do, but thats not a big deal.


photo screenshot-2023-04-03-at-35652-pm

All the connectivity and power you would need and the headphone socket, would be nice to have USB-C. Does anyone know what the NFC reader is for?


photo screenshot-2023-04-03-at-35838-pm

Here is the best part.. flight had free WIFI in J throughout the flight. This is pretty awesome considering most airlines only give a limited time usage. Even in economy, you get 2 hours free if you enter KF number in the booking.


photo screenshot-2023-04-03-at-40157-pm

AMENITIES KIT


Probably the lowest point of the flight. It seems like SQ has really cost down on this aspect. Yes, there is an amenity kit, but it is quite stripped down. You can request for more if you need. The bag is nice though.


photo screenshot-2023-04-03-at-40434-pm
See more

Verdict

Singapore Airlines

9.0/10
Cabin10.0
Cabin crew10.0
Entertainment/wifi8.5
Meal/catering7.5

Eva Air Lounge

8.5/10
Comfort8.5
Meal/catering10.0
Entertainment/wifi7.0
Services8.5

Bangkok - BKK

7.4/10
Efficiency8.0
Access7.0
Services8.0
Cleanliness6.5

Singapore - SIN

10.0/10
Efficiency10.0
Access10.0
Services10.0
Cleanliness10.0

Conclusion

SQ never fails to impress, whether it is in the aircraft, hard product or service and this is the same. The addition of free WIFI is really nice to see. Would have been nice to have a few BTC options out of BKK and perhaps more items in the amenity kit, but I am really just nitpicking here. We loved this experience and hope to try this product again soon.

Information on the route Bangkok (BKK) Singapore (SIN)

Les contributeurs de Flight-Report ont posté 67 avis concernant 10 compagnies sur la ligne Bangkok (BKK) → Singapore (SIN).


Useful

La compagnie qui obtient la meilleure moyenne est Singapore Airlines avec 8.7/10.

La durée moyenne des vols est de 2 heures et 17 minutes.

  More information

10 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 625454 by
    Pilpintu TEAM 997 Comments
    SQ reports are always a delight to read. How nice from them to be so concerned about your negative to have the mains!

    I have always wondered where this "Kris" name comes from. Krisflyer, Kris-this, Kris-that. What does Kris mean? Is it someone's name?

    I had no idea that those large characters were called Yaksha. I learned something new today.

    Thanks for sharing!
  • Comment 626056 by
    KévinDC TEAM SILVER 6744 Comments
    Lovely report once again. Fantastic to get a widebody with a nice new J cabin on a 2 hour flight and amenity kits on such a short flight are very rare.
    Thanks for sharing!
  • Comment 630379 by
    hybridace101 49 Comments
    Thanks for this report! I took this route a few days ago. Lucky for you you manage to snag an A350 on a later flight in the day. For some reason I could not find another A350 flight other than the first flight, which left me sleep-deprived. You are even lucky to get an amenity kit because I didn't have any.
    • Comment 630380 by
      hybridace101 49 Comments
      Turkish Airlines also operates its lounge at BKK. So I visited four lounges. With SIA's three-hour check-in limit, as well as the occasional queues at security checks, it restrains the amount of time you have to enjoy each of them.
      • Comment 630460 by
        swethaxarun BRONZE AUTHOR 12 Comments
        Strange that they didnt offer you an amenity kit on the flight. Maybe because they forgot to load them? Yes, that is correct, Turkish lounge is there too, but yea, not enough time to hop between all of them. We just managed to get into 3 of them. https://youtu.be/0YcF2ObrP00

Login to post a comment.