Review of Qantas flight Sydney Perth in Business

Airline Qantas
Flight QF5
Class Business
Seat 7F
Aircraft Boeing 787-9
Flight time 05:00
Take-off 24 Jun 23, 18:20
Arrival at 24 Jun 23, 21:20
QF   #29 out of 95 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 176 reviews
koresh
By SILVER 1755
Published on 22nd July 2023

Qantas QF5 Sydney to Perth


Flight Details:
Airlines: Qantas
Flight: QF5 SYD - PER
Reg: VH-ZNB "Waltzing Matilda"
Aircraft: Boeing 787-9 Dreamliner
Class: Business
Departure Sydney Terminal 1 Gate 8: 6.20pm
Arrival Perth Terminal 3: 9.20pm [Actual: 9.04pm]
Flight time: 4 hours 32 minutes
Distance: 3500 km or 2174 miles


VIDEO: Qantas QF5 Sydney to Perth



Introduction


This trip report is from June 2023. I booked flight to Perth with Qantas.


Booking


I booked flight through the Qantas website.


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I checked the options as I wanted to return on Friday and rest over the weekend.


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As I wanted transport during the trip, I booked car rental through the Qantas booking.


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Payment completed, received email with booking details.


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UPgrade


Few days prior to departure, received upgrade offer. I bid for the upgrade.


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Two days prior to departure received an email, bid was successful. Amount charged to credit card.


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Online Check-in


I logged in the Qantas website after receiving the email to select seat and complete check-in.


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Being an international flight, I wasn't able to select the seat, I could only choose aisle or window option. I selected the window but selection was not saved.


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Travel information for domestic travellers on International flights.


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Check-in opens 3 hours prior to departure.


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Pre-Departure


QF5 operates from Sydney to Perth and onwards to Leonardo Da Vinci Airport, Fiumicino - Italy.

As I knew the flight would be a Boeing 787-9 Dreamliner, checked the routes of the special liveries aircraft's.

VH-ZNJ on its way to Perth.


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VH-ZND on its way to Sydney from Santiago. Confirmed, not a special livery aircraft for QF5.

I was not able to find the likely aircraft that would operate the route.


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Qantas Boeing 787-9 Seating


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Boeing 787-9 specifications from Qantas website.


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Arriving at Airport


On the day of departure, I booked taxi at 2.55pm.


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Taxi arrived at 3.10pm. I told driver to take the toll route as I wanted to reach early. Due to opening of the M4-M8 motorway connector, I was able to reach airport by 3.45pm. Faced traffic at the end of the motorway near the domestic airport signal. Paid the driver and collected bag.


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Checked the flight information, QF5 check-in row C.


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Check-in


Qantas check-in was just next to the entrance.


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Business class check-in was next to self-check kiosk. As seen below, empty.


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Ground staff asked me for passport and where I was flying. I told her, I'm going to Perth and handed her my drivers license. We had a laugh. Boarding pass was printed and orange sticker with D was stuck. My drivers license number was written and was asked to sign on the sticker.
As I was completing the formalities, forgot about the seat selection. I did not check the seat number. I realised later that  was assigned a aisle seat.


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I wanted to reduce the drag and lift. After my previous trip, I reduced things that I was carrying and so the bag was well below the allowance weight.


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Immigration and Security Check


After check-in, I walked to following the departure sign.


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As I was flying domestic, I had to get boarding pass stamped by border officer. I joined the immigration queue.

Immigration was not busy, there were 9 people ahead with 6 belonging to one family group.

Two counters were open, processing was slow. Took almost 5 minutes for 3 people be be processed. Lucky the group went to one counter and third counter opened.

I handed drivers license and boarding card. Orange sticker to indicate domestic passenger. Border officer wasn't having the stamp and had to leave desk to get the stamp the boarding pass.

I was allowed to continue towards security.  I emptied pocket and removed all metal items from person.

Security process was quick as not many international flight depart early evening. The usual x-ray and physical exercise in the full body scan followed.

Process was quick about 3-5 mins.


Departure Area


Entered the duty free area, I had to access to the business lounge.


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I walked straight following the lounge sign. Flight boarding from gate 8. 5 mins walk was close to the lounge.


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Took the escalator and turned left and long corridor to enter.


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Qantas Business Lounge


Entered the lounge and showed boarding pass to the receptionist.


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She scanned and stamped lounge on the boarding pass. As seen below, boarding pass plain, no logo with just flight details.


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Video: Qantas Business Lounge



Dinner


I would be arriving late in Perth and from my last experience, I had difficulty in finding food.

I wanted to sleep and avoid driving as I had to wake up early next morning.


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After settling in the lounge, I got food.


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Sat by the window to view the airside.


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View of Sydney skyline from the lounge, with Qantas VH-ZNB arriving in the foreground. I didn't know at the time, this would be aircraft operating to Perth and on to Rome.


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Food and drinks counter.


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I had Moscato wine.


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All day snacking menu


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All day snacking menu


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Cheese pasta


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Dessert


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Planespotting


While having dinner, saw Srilankan airlines and UPS depart. As it was getting dark, reflection was unavoidable.


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UPS Boeing 747-8 to Honolulu


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Walk to Gate


I had rest for sometime and then explored the lounge area. Flight schedule for the evening.


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Lounge was getting busier, I walked towards the exit.


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Escalator down to the departure area.


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Boarding ARea


I had plenty of time for boarding, walked to complete the daily steps target.


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Flight schedule


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Tourist refund near the gate


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Empty boarding area


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Returned to the departure area


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Terminal 1- Flight Departures


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Getting busier with more flight departing in close proximity.


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Food court near by. I was burning calories, did not walk near the food stores.


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Boarding


I returned to boarding area around boarding time of 5.50pm and waited for boarding call.


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Boarding call was made on time. I joined the queue to board.


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Boarding pass and identification was checked for passengers travelling to Perth. Those flying to Rome had to show passport.


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Aircraft was parked a the furthest gate from the terminal, which meant a long walk to reach the aerobridge.


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 A short queue to board, boarding pass was checked and was directed to seat. This is where I checked the seat number and realised I was assigned the aisle seat.


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OnBoard


I reached the assigned seat it was aisle not a window as I was thinking. As can be seen, pillow, blanket, menu was placed along with headphones and water. I put the handbag in the overhead bin.

The passenger behind was travelling to Rome with son. 


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Cabin Service: Welcome Drink


As I sat on the seat, crew checked if I wanted champagne or sparking wine. I chose champagne.


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Passengers were still boarding, while I sipped on the drink.


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Opened tray to avoid spilling on self.


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Boarding continued for some more time. Business was full on this flight.


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Unlike the last Qantas business class, this time menu card was provided. Read QF9 experience - Qantas QF9 Melbourne To Perth


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Menu was written in Italian on one side and English on other. I browsed the menu and decided what I would order.


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Drinks information


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Pushback and departure


Departure time neared, captain welcomed and announced flight details. Aircraft would arrive 15 minutes early.


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Cabin announcement followed. Safety demonstration was conducted by crew and also displayed on personal screen.


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Pushback commenced on time.


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Sash belt fastened. Ready for departure


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As the aircraft was parked close to the runway 16R, long but quick taxi followed as there was no traffic.


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Flight information


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Light changed to moodlighting and then dimmed for takeoff.


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Sydney Departure


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Flight lined on runway 34L and departed towards North and then turned West followed by changed in direction towards South.


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Checked the flight route simulation


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Inflight


A smooth departure and cruising, I checked the seat settings.


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Route information, 4.30 hours - flight time


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I charged the phone for sometime after departure.


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Flying South


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I got up to use the toilet, which was clean with handwash and cream.


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Cabin view while returning to seat.


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Seat number on the overhead bin


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Flight information


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CAbin Service: Drinks


Half hour after departure, crew commenced drinks service.


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Crew serving drinks


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Chilli cheese ball


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I wanted to have a different drink and chose Campari with soda.


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Campari tasted bitter with orange and cherry flavors. I sipped slowly and finished the cheese ball.


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Checked the weather while sipping the drink.


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Waiting for collection.


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Cabin SErvice: Meal


Drinks was followed by parsnip soup with sourdough croutons and red wine


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Soup served 1.30 hours after departure.


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I ate and waited for dishes to be cleared.


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Sipping red wine waiting for main. Main served 2.10 hours after departure.


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I had informed crew regarding the main when she had conducted a round to note order.


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I ordered the Tasmanian smoked salmon, check menu for other ingredients. Food tasted good.


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After meal, I had selected ice cream for dessert


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Ice cream was hard, waited sometime for it to melt.


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Resting


Flight information


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I had drunk enough and felt sleepy,


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Took rest and probably snoozed for sometime.


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Arrival in Perth


Captain announced flight descent would be commencing shortly as aircraft would land early. Crew announced and cleared cabin. Crew manager came and thanked each passenger.


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Flight information


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Flying towards Perth.


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Sash belt buckled and ready for landing.


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Aircraft approached runway 21 from North.


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 Landing felt smooth as seated in the front.


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Flight time: 4.31 hours


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Aircraft reached gate.


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Local time was 9.10pm


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Disembarkation


Disembarkation commenced with Business passengers deboarding first. All passengers had to deboard the plane. Seated a 1 seat away from the door, exit was quick off the aircraft.


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View of aircraft after disembarkation. Qantas VH-ZNB "Waltzing Matilda" would continue on to Rome.


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Walking through corridor to reach escalator towards immigration


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Immigration


As was early off the aircraft, Immigration was quick. Showed the boarding pass and drivers license and was allowed to continue towards baggage claim behind the counter.


Baggage Claim


Baggage claim started to fill with passengers, while waiting collected few tourist guides. Bag arrived within 10 minutes of arrival.


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Exiting Terminal 3


Collected the bag and walked towards exit. No one manned the exit nor collected the boarding pass.  Exited the arrivals area.


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After exiting the terminal, I followed the car rental signage.


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As this was second trip, I knew the direction.


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Walking towards car rental kiosk.


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Drive to Hotel


I got the car key after making payment.


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Loaded bag and arranged setup the drive.


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Time was almost 10.10pm when I was ready to drive.


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As this was second booking with same motel reached quickly.


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Hope you enjoyed the trip. Thanks for reading.

End of trip

:)


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Verdict

Qantas

6.9/10
Cabin7.5
Cabin crew6.0
Entertainment/wifi7.0
Meal/catering7.0

Qantas Business Lounge International - 1 - International

7.3/10
Comfort7.5
Meal/catering7.5
Entertainment/wifi7.0
Services7.0

Sydney - SYD

7.5/10
Efficiency7.5
Access7.5
Services7.5
Cleanliness7.5

Perth - PER

7.5/10
Efficiency7.5
Access7.5
Services7.5
Cleanliness7.5

Conclusion

Qantas departed and arrived on time. Business lounge food and drinks was adequate. Ambience was quiet and perfect for the time of the day.

I didn't not check the entertainment or the Wi-fi. Meal was good, didn't interact much with the crew expect for the drinks and meal. My previous experience on QF9 crew was more friendly.

Sydney Airport was not busy, Perth was the same.

Overall it was a good trip as flight arrived early.

Related

4 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 632637 by
    Leadership TEAM BRONZE 5493 Comments
    Hi, thanks for this new report.
    Interesting to know the specificities of this domestic flight continuing to an international destination, at least you get to use the (I guess superior) international lounge.
    I am pretty underwhelmed by the catering offered on such a flight, the packaged ice-cream is a disgrace.
    Shame for the aisle seat too.
    btw, why are you hiding your bid offer?
    • Comment 632645 by
      koresh SILVER AUTHOR 129 Comments
      Qantas business lounges in domestic and international are almost similar.
      I prefer to select seat while booking, unfortunately was not available for this flight.
      Option was ice cream or cheese platter. I had tried the cheese platter before and having drunk enough, chose ice cream.
      Thanks for your comment.
  • Comment 632819 by
    KévinDC TEAM SILVER 6859 Comments
    Nice to be able to score a bid upgrade on this popular transcon flight! I really like the Vantage XL seats as they are spacious and forward-facing. Catering looks good except for the oddly cheap looking dessert. It's nice that they properly service the individual courses.

    Thanks for sharing!

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