Hello to all FlightReporters After summer I moved back to Milan around the 15th of September. Around mid-October I decided to go to Rome for a few days to visit my family. I choose to visit them the last weekend of October, leaving on Friday 27th after work and returning to Milan in the morning of Monday 30th.
booking options
The 14th October I get on Italo train operator's website. In the previous days I had received an e-mail from them with a discount code. This was the option:
Milan Central Station > Rome Termini Station 14:20 - 17:25 Rome Termini Station > Milan Central Station 9:05 - 12:15 Total price: 129.80 euros
Being the weekend before All Saints' Day I expected to find high prices for train tickets. But almost 130 euros was definitely too much.
I therefore checked ITA Airways' website. The cheapest option was: Milan-LIN > Rome-FCO 12:00 - 13:10 Rome-FCO > Milan-LIN 17:30 - 18:40 Total price: 99.70 euros
I didn't consider this option because leaving on Friday morning and returning on Monday evening would have mean loosing two days of work. Coming back to Milan in the morning, taking 10:00-11:10 flight, costed 122.70 euros.
At this point I verified if it was convenient taking the plane on a leg and the train on the other. And finally I came to the final solution:
Milan-LIN > Rome-FCO 12:00 - 13:10 Rome Termini Station > Milan Central Station 8:05 - 11:15 Total price: 90.65 euros
Usually I don't like going to Rome by plane due to the baggage limitation. However I would have stayed there just for a weekend and the return by train would allowed me to bring an extra bag.
The plane ticket costed me 1€ less than reported since I was able to use a discount from Italian Government Youth Card.
Italo rail operator offers three classes: Smart (Economy), Prima (Business) and Club Executive (First). In my modest opinion Smart's seat is not very comfortable. Sometimes they offer upgrades in Prima for a light price difference (3-5 euros), but this was not the case.
The price was lowered of 5 euros for the aforementioned discount.
The ticket is generated automatically both as printable BP and e-Ticket.
The fare didn't allow me to choose the seat Chaning it would have cost me 2-5 euros depending on the selected seat
I was automatically given seat 17, a window one, in coach number 7
ROUTING
Routing
AZ2037 - Economy - Milan → Rome - Airbus …You are here
Italo 9972 High Speed Train - Smart (Economy) - Rome → Milan - Alstom AGV575You are here
A short report of the train journey is available at the end of this review.
BEFORE THE FLIGHT
Online check-in is available 48 hours before the flight The Wednesday before my trip I logged in on ITA Airways' app to get my boarding pass The process is quite easy
Unfortunately the system assigned my 21D seat, an aisle one Due to the selected fare changing seat would have cost me 11 euros I'll try to change it at the airport
Through the app I was able to download a printable boarding pass and a one to be saved on Google Wallet
By the time I checked in the plane was reported on FlightRadar to be an Airbus A320neo
HOW TO GET TO LINATE
In November 2022 the new M4 metro line (the blue) opened between Linate Airport and Dateo, the latter providing an interchange with Milan Underground Railway The 4th July 2023 the M4 was extended to San Babila, in the middle of Milan city center. The new terminus allows people to change with M1 line (the red) and reach the airport in barely 15 minutes.
Before the metro opened I needed to take one metro stop from Udine station (on M2 line, the green) and two buses However everytime I've left from Linate I've always found shared cars to reach the airport in 20 minutes
This would my first time getting to Linate using the metro From my house I'll need to take M2 line from Udine to Loreto, than M1 from Loreto to San Babila and finally M4 from San Babila to the airport. According to Google Maps the entire process would take around 45 minutes
Linate is a small airport, but handes many European flights. And it's also very close (7 km) to the city center. The metro is probably the best way to access Milan air gateway.
Actually the shortest way from my house would be getting by walk to Lambrate station (15 minutes), than getting the train to Milano-Forlanini and finally the M4 to Linate. It takes less than 40 minutes. By the way since in this period Milan can be quite cold and rainy, staying under the same roof for the whole process is worth the time difference…
rushing to linate
The morning of the flight I was supposed to leave home around 9:45/10:00, in order to catch the flight at mid-day In order to dress myself, close the luggage and have a proper breakfast I set two alarm clocks for 8:45 and 9:00 Or at least this is what I believe I've done
Mistakenly I set the two alarms ONE HOUR LATER. I woke up at 9:45, exactly at the time I was planned to leave As I was waking up my mother called me asking me if I had already left home And that's the moment I realized…
After a couple of bad words in the air I immediately search for a shared car and I booked one parked 10 minutes away from my house In less than 15 minutes I gave myself a brief wash, got my clothes on and closed my luggage
Fortunately the road was kinda empty and at 10:31 I parked the car at Milan-Linate Airport. The moment I entered the terminal my heart started to beat again…
The boarding gate was already reported
Since I still had one hour before boarding I made my way to ITA Airways check-in counters to try to change my seat The queue was empty and I got to the desk in no time
When I asked the lady if it was possible to switch my seat into a window one she unpolitely replied "you must pay it" I accepted my previous sign and went away without further words
I understand that according to my fare the seat selection is charged. But I expect less rude ways to say it…
After a brief breakfast (I had no time to eat rushing to leave home) I proceede straight to the security checkpoint
Airside: SPOTTING AND BOARDING
The whole security process took less than 10 minutes 4 of the 10 lanes were opened, but everything was fast enough Linate is equipped with high-tech baggage scanners that allows liquids to be over 100mL
The security check-point is followed by the duty free
The departure lounge was quite busy
I went upstairs and found a large window opened towards the busy apron
ITA Airways Airbus A220-300 EI-HHK (painted in "Born to be Sustainable" livery) Departing to FCO as AZ 2919
Two generations of ITA's liveries…
Aer Lingus Airbus A320 EI-DEL Waiting to board to DUB as EI 433
Behind it many birds from KLM, British Airways, easyJet, ITA Airways, Iberia and Air France
Gulfstream G550 I-ADVD
ITA Airways Airbus A220-300 EI-HHN Just landed from BRI as AZ 8009
Lufthansa Airbus A320 D-AIZJ Taking off to FRA as LH 103
Turkish Airlines Boeing 737-900ER TC-JYO Supposed to land in MXP from IST as TK 1873, diverted to LIN
According to Flight-Radar the plane was ferried later in the morning to MXP, before departing to AYT
ITA Airways Airbus A319 EI-IMT (painted in 2009 Alitalia's livery) Departing to NAP as AZ 1299
The departure lounge as seen from the upper floor
Gate A21 is located at the far end of the terminal, in the older part of the building
Our ride for today: ITA Airways Airbus A320neo EI-HOD, delivered to ITA Airways in August ‘23 (0.2 years old) The plane is equipped with 180 seats in mixed Business/Economy configuration It's dedicated to Italian football player Franco Baresi
The previous flight operated by EI-HOD had landed from CAG one hour before
BOARDING AND TAXIING
Boarding procedures commenced four minutes before scheduled Two queues were available and the operators at the counters were quite fast checking BPs and documents
(Blue) family portrait
Corporate door and fuselage shots
As I got onboard I was welcomed by a smiling middle-aged Pursed I asked him if any window seat was free and he checked on his tablet He politely directed me to seat 10A, asking also if the new seat was ok for me Changing the seat could be charged, but kindness is priceless…
Only the first four rows were dedicated to Business Class The plane seemed 80-90% full
My new throne…
The view from my seat as the boarding continued
Twenty minutes after the gate was opened "boarding completed" was called The middle seat next to me was empty, which gave me additional space
The crew made an announcement stating the flight duration would be around 50 minutes Weather on route would be good, expect for a light turbolence midway In Rome we expected 22°C and partially cloudy weather
The loading bridge was disconnected minutes before 12:00
A few minutes after we left the gate Engines were switched on moments later
I really love name signs on airport terminals
Brussels Airlines Airbus A319 OO-SSX Docked at the gate before leaving to BRU as SN 3148
ITA Airways Airbus A320 EI-DSY Docked at the gate before leaving to PMO as AZ 1790
Air France Airbus A320 F-GKXZ Supposed to land in MXP from CDG as AF 1830, diverted to LIN
The same destiny of its Turkish parkmate…
SAS Airbus A320 EI-SIU Supposed to land in MXP from CPH as SK 1685, diverted to LIN
Wondered what happened to those three birds
Heading to runway 36
Always a short taxiing at LIN
THE FLIGHT
Sixteen minutes after scheduled the two Pratt&Whitney engines went full thrust They sounded so silent even being that close
And in the air
Milan visible right westward of LIN
1. Velasca Tower, built in the 50s by BBPR and famous for its innovative concrete structure 2. Allianz Tower, designed by Arata Isozaki and part of CityLife district. Also known as "The Straight" 3. PWC Tower, designed by Daniel Libeskind and known as "The Curved"
Milan skyline with Alps in the background is such a stunning view
1. Diamond Tower 2. Breda Tower 3. Unicredit Tower, designed by Cesar Pelli and currently the tallest skycraper in Italy 4. Garibaldi Towers 5. "The Vertical Forest" housing complex, the architecture masterpiece of Stefano Boeri 6. Pirelli Tower, currently hosting Lombardy Region Council. The building, designed by Giò Ponti and Pier Luigi Nervi, is the tallest concrete skyscraper in the world. Even if Pirelli is not using it as its HQ it's still know as "Pirellone" (The Big Pirelli) 7. Lombardia Tower, seat of Lombardy's President 8. Milan Central Station with its impressive marble headhouse and steel-and-glass vaults
Right after leaving the ground we banked eastward, pointing south Alps are visible in the distance
Adda river, flowing eastward of Milan
Climbing over Pianura Padana
Po river, the longest one in Italy, near Piacenza, in Emilia-Romagna region
Parma, halfway between Milan and Bologna By that time we'd reached our cruise altitude of 31.000 ft.
Getting into the clouds as we approached Appenines mountains
20 minutes into the flight a drink service was delivered Both crew members were very kind and quick in their duties I went for a sugar-free coke
As we reached our cruise altitude the crew announced that Wi-Fi connection was available for the flight
Once connected I was automatically redirect to the log-in page, which presented a bar showing the progress of the flight Three fares were available: - Messaging, allowing messages without images or videos - 5 USD - Mailing & Surfing, giving 250Mb of web navigation and e-mails - 10 USD - Browsing & Streaming, 500Mb comprising also streaming - 15 USD I decided not to try any of them, even if some free-of-charge features were available.
The connection features a basic airshow which, in my opinion, is a nice touch
Some media contents were available too. 20 italian and international movies, 8 TV shows and lounge music inspired to ITA's destinations I try to watch a TV serie and the speed seemed quite good
Each row of 3 seats is equipped with 2 powersockets made of a USB-A port and a USB-C one I tried to recharge my telephone and the recharging speed looked quite standard
Fifteen minutes before 1PM the cabin was set for arrival We expected sunny weather in Rome with 21°C
Grosseto, in southern Tuscany
Civitavecchia harbour, located 60km north of Rome
Two ferries (Moby and Grimaldi Lines) and two cruise ships (Royal Caribbean and MSC Cruises) docked The sea was quite rough
Banking over the town of Civitavecchia
The countryside north of FCO seemed quite cloudy
Flaps down We'd land from north, on RWY16L
Last moments on air, crossing A12 motorway We experienced quite a strong cross-wind as we approached the runway
At 13:05, five minutes before scheduled, we touched down at Rome "Leonardo da Vinci" International Airport Despite the crosswind the landing was gentle and the brake not too rough
Vacating the runway
Nippon Cargo Airlines Being 747-8F JAI8KZ Parked at the cargo area
Aeroitalia Boeing 737-800 9H-BRU Parked at remote stands, later departed to PMO as X2 2802
Recently ITA Airways accused Aeroitalia to have developed a livery too similar to old-Alitalia's one
We parked at a remote gate Our plane would later fly to AMS
FROM PLANE TO TRAIN
As we waited the stair to be positioned two interesting birds aligned for take-off
United Airlines Boeing 777-200ER N791UA Taking-off to EWR as UA509
Delta Airlines Airbus A330-300 N820NW Taking off to JFK as DL 231
In a couple of minutes doors were opened and people disembarked
As I left the plane I thanked again the Purser for the seat change We got welcomed to Rome by a pleasant warm weather
Our blue bird looked so shiny
As passengers gathered inside the paxbus 6-7 of them took pictures and selfies of the blue bird This made me really happy for ITA Airways Most people in Italy (myself too) still have Alitalia in their hearts Hope this newborn airline will make the same
Some additional spotting as we're bussed to the terminal
Poste Air Cargo Boeing 737Fs
From left to right: Pier A61-83, pier A31-52 and pier A1-10 While the first one was opened last April, the latter will soon close to be totally refurbished
Air France Hop! Embraer E190 F-HBLO Boarding to CDG as AF 1105
WizzAir Airbus A321neo 9H-WAM Departing to AUH as W6 7050
Vueling birds parked at pier A1-10
ITA Airways Airbus A320neo EI-IND Departing to PMO as AZ 1781
We were left at the terminal fifteen minutes after the landing gear touched the runway I passed throught the newly opened baggage reclaim area of T1
Since my parents were able to pick me up at the airport we decided to meet at Rome Termini Station This means I'd have use for the first time the airport rail link, called Leonardo Express
The train station serving FCO is located five minutes walking from T1 As I walked to the station I bought the train ticket through Trenitalia's app The ticket costs 14 € and the ride lasts 32 minuts
The airport shuttle uses a trainset painted in a specific livery Inside the train large baggages racks are available
I got the 13.38 train to Rome Termini The train arrived there at 14:15, five minutes behind scheduled Having tried other airport train services in Europe (CDG, OSL and LGW) I think this one is quite aligned in terms of comfort and price
My mum picked me up at Termini and we arrived at home at 15:10 Five hours door-to-door, more or less the same that happens with high speed train
RETURN BY TRAIN TO MILAN
In the morning of Monday 30th October I travelled back to Milan With the train leaving at 8:05 my dad and I left around 7:05 Usually it takes less than 30 minutes to get at the station, but driving in Rome in the morning is always a mess
Since the square in front of the station is undergoing major renovations for 2025 Jubilee my father left me at the side entrance of the station I was 7:30
My train had left Caserta (close to Naples) at 6:45 and was supposed to arrive in Rome at 7:50, fifteen minutes before departing to Milan However the train arrived almost ten minutes late
Italo-NTV is a private high speed train operator, the first of its kind in Europe. It operates a fleet of 25 Alstom AGV 575 (in the picture) and 22 ETR675 The train is equipped with 11 cars, divided into three classes: Smart, Prima and Club
Smart economy class In my modest opinion these seats are a bit hard and tight, but is something bearable for a 3-hour journey Every seat is equipped with a reading light, a power-plug and a table
The train has also a Wi-Fi connection which, to be honest, is a real pain. The connection is pretty slow and some apps like Spotify doesn't work
Legroom is pretty decent
We left Rome-Termini at 8:09, four minutes later than scheduled I spent the first half of the journey sleeping I woke up as we were moving through Florence, even if the train didn't stop there We had to wait a few minutes for technical problems along the city line
From Florence to Bologna (the sole stop of the journey) the high speed rail travels almost completely under the Appenines On this section of the line, as along Bologna-Milan branch, trains can reach 300 km/h
We arrived in Bologna almost 20 minutes later than scheduled Bologna high speed station is completely underground
After leaving Bologna our journey was accompanied by fog along the line Between Parma and Piacenza, both in Emilia-Romagna region, we encountered a strong rain
Crossing Po river close to Piacenza (Emilia-Romagna region)
Finally arriving in Milan at 11:27, twelve minutes later than scheduled Love the iron vaults of the station
Milan sweet Home
Thank you for the attention! See you at the next report…
See more
Verdict
ITA Airways
7.3/10
Cabin8.0
Cabin crew9.0
Entertainment/wifi6.0
Meal/catering6.0
Milan - LIN
7.5/10
Efficiency8.0
Access8.0
Services7.0
Cleanliness7.0
Rome - FCO
7.8/10
Efficiency8.0
Access8.0
Services7.0
Cleanliness8.0
Conclusion
Usually for this route I try to take the high speed train, especially for the fact airports are more distant than train stations and for baggage limitations By the way the flight was good, everything at LIN seemed working really good and this applies also to FCO, which is evolving day by day Such a good impression from Leonardo Express rail service, train was clean, on time and easy to access from the airport
9 LIKESLIKE TO THANK THE AUTHORTHANKS ! FLIGHT-REPORT LIKED
It's crazy that ITA don't let you change seats for free within the check-in window. It's nice how helpful the flight attendant was in getting you a window seat. That kind of attention is very rare these days.
Nice that you got one of the A320neos delivered new to ITA that has the USB A and C and the streaming IFE and not one of the ex-S7 A320neos that don't have any of that.
Yeah it was so strange considering I had seat changes many times at the desk even with the lowest fare. As I said I understand the rule, but I'd have appreciated more politness
The "delivered" A320neo is very good, I flew with a S7 one (EI-INB) going to Paris and I didn't notice any internal difference with newer standard A320s, just the mood lighting Looking forward to see how the newest A321neos will look like internally with Biz, Premium and Eco
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3 Comments
Nice that you got one of the A320neos delivered new to ITA that has the USB A and C and the streaming IFE and not one of the ex-S7 A320neos that don't have any of that.
Thanks for sharing!
The "delivered" A320neo is very good, I flew with a S7 one (EI-INB) going to Paris and I didn't notice any internal difference with newer standard A320s, just the mood lighting
Looking forward to see how the newest A321neos will look like internally with Biz, Premium and Eco
Thank you and have nice flights :)
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