Review of United flight San Francisco Sydney in Economy

Airline United
Flight UA863
Class Economy
Seat 33A
Aircraft Boeing 777-300ER
Flight time 15:05
Take-off 27 May 23, 22:55
Arrival at 28 May 23, 07:00
UA   #68 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 384 reviews
BayAreaTraveler
Published on 24th October 2023

United Airlines ua 863 san francisco to sydney in Economy plus




During the past year, I had to make several trips to and from San Francisco and Sydney Australia. Typically the easiest way to get to Sydney is on United which flies direct. Qantas is another option but much more expensive than United. So I usually settle for United. 


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Past security and now at airside walking to Gate G2. In the evenings, this part of the Terminal is super busy. Many flights especially to Asia depart late evening from Terminal G. 


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United UA 863 typically departs around 11pm.


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Here, N2846U a Boeing 777-300ER is resting and being prepped for the flight. N2846U was delivered to United on Mar 28 2018. 


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Finding my seat in Economy Plus. Usually I try to board early to get settled comfortably. 


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My seat for the flight 33A. There was an empty seat next to me and the wife had seat 33C so we were comfortably spread out and not cramped. 


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Legroom is plentiful, no complaints here. 


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Each seat includes a blanket


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Also neck pillow was provided. But this neck pillow is pretty useless. Very little support to the neck. In other words, bring your own pillow.


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In each seat backpocket, there were UA's Hemisphere magazine, Safety Card and advertisement for the Explorer Credit Card


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Taking a look at the IFE. Give credit where credit is due. UA's entertainment is really good. Lots of movies and shows to watch. Even a fair amount of international movies and TV shows. 


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After pushback, it was time to start up the engines.


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Lining up with runway 28L for takeoff


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For dinner, it was chicken and rice which was absolutely delicious! Also there was salad, bread roll and cookie. Not sure whether United changed their food vendor but boy this meals was really good.


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Here is my wife's gluten's free option with the main entree being beans and rice which was also delicious! 


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Time to use the lavatory before trying to get some rest. Overall the lavatory was clean.


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During the middle of the flight, a light snack was offered which consists of a turkey roll with M&Ms.


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The wife received this fruit and nut plate with metal cutlery, almost like a mini Business Class meal!


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After flying through the night, the sun finally starts to rise.


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For breakfast, the non gluten version was a egg omelet with potatoes and sausage which was quite delicious along with crossiant and yogurt and fruit. The pineapple however has seen better days. I don't know how that managed to pass through quality control check. It was pretty bad.


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My wife's gluten free version was french toast (gluten free i presume) along with a gluten free muffin, apple sauce and the same tired pineapple. The french toast was quite good!


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Nearing the coast of Australia, the long 14 hour flight was almost over.


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After some twist and turns it was left downwind to Sydney International. Such a beautiful city! For more lovely views of the approach, watch the video!


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Finally touching down on runway 34L.


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View of the aircraft after disembarkation and now inside the terminal.

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Verdict

United

7.9/10
Cabin8.0
Cabin crew6.5
Entertainment/wifi8.5
Meal/catering8.5

San Francisco - SFO

7.4/10
Efficiency7.0
Access7.5
Services7.5
Cleanliness7.5

Sydney - SYD

8.0/10
Efficiency8.0
Access8.0
Services7.5
Cleanliness8.5

Conclusion

For this flight, the star or stars of the show were surprisingly the meals! Normally UA not known for their meals but on this particular flight, it was the meals that stood out. Flying in Economy Plus with that extra inches of leg room definitely made a difference. The inflight service by the FA were okay, nothing spectacular.

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2 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 638798 by
    KévinDC TEAM SILVER 6744 Comments
    Very surprised by the quality of the meals--I guess UA make extra effort on the SYD route like they do on the SIN route. Those few extra inches of pitch in Economy Plus do make a difference on these long flights.

    Thanks for sharing!
  • Comment 638873 by
    The_Muslim_Passenger 13 Comments
    Ive taken United several times to Australia. The chicken dish is butter chicken masala with cilantro rice, from Rajbhog foods catering. United served it all my flights from US to Australia. On my IAH - SYD, I was surprised to see it was labelled as Halal. United is a acceptable airline but I rather the newer 787 fleet with the slimmer and roomier seats.

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