This FR is on the "scenic ride" between the two capitals of the Iberian Peninsula: Madrid and Lisbon.
I had previously flown this route on Business Class in 2019. Let's see how things are back in Y class.
at Madrid barajas -Adolfo suarez, etc, etc, etc,
As usual during 2021, Check in was chaotic. MAD wasn't at capacity yet and thus it shut part of its facilities, such as the check in zones in Terminal 2. You feel totally silly when checking in takes longer than the flight itself ( Spain and Portugal seriously need to get their act together and build a HSR line between MAD and LIS ASAP!)
After the check in chaos, then security was quick, and we were off to the Duty Free maze
It was quite a crowded day at MAD that day. Terminals 1 and 2 take a lot of flak because they are old and dingy…but I think they aren't as bad as other "old" terminals in OECD countries. Let's wait and see what future depares for them…
We arrived with a lot of spare time so we were able to visit the Puerta del Sol Lounge. It was a calm and peaceful moment before going down to the chaos.
BA chose MAD as the COVID storage for its A380s, they provided a nice sight
Our little Airbus made it from Portugal
boarding
Boarding was chaos. The agents were a mess and disordered…our fellow passengers didn't help either. The gate agents gave contradictory instructions, peopple did whatever they wanted… so silly for such a short flight
But I finally made it in
TAP has configured its Airbus with two types of seats (like IB). The nice reclining seats with headrests up front, and the ironing boards in the back. I was able to chose one in the front….
I like TAP's use of design and branding….in this case, in the air sickness bag:
en route to lisbon!
Done with the chaos, our little A319 was packed and ready to go… we taxied to RWY 36L.
T4S with the overseas flights, and the Sierra in the backdrop
Eventhough I loathe AV, I get a bit excited to see a piece of Colombia every once in a while
And we are off to Portugal!
We flew over the northern part of the CAM (Miraflores de la Sierra, Colmenar, and el Escorial)
Allowing us to see Franco's big cross
And El Escorial…lovely place to visit!
We then turned SW and tried to follow the Tagus
The flight is super short. I don't recall the crew even going around trying to sell us food or drinks. I never use BOB, so I didn't even bother.
The Tagus broadened and then Lisbon was in sight.
Montijo AFB and Vasco da Gama Bridge welcome us to Lisbon
LIS in sight
25 of April Bridge and the big JC statute
Downtown Lisbon
We then turned over the Atlantic
Now closer to the 25 April Bridge…I love this approach, and how low planes fly over the city.
Now over Eduardo VII park
And in a matter of seconds…touchdown!
Lots of TAP A330s basking in the sun
It is highly likely you wont get a gate at LIS….
We were then bussed to the Terminal… where the arrival circuit is a bit senseless if you're headed to Lisbon. You have to go up and then cross the mall cum airport, and then back down to the dingy baggage hall (our bags took a long time to come out BTW). The bus+ long walk felt like ages, along with the wait for the bags, it must have been as long as the flight itself!
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Verdict
TAP Air Portugal
3.8/10
Cabin8.5
Cabin crew6.5
Entertainment/wifi0.0
Meal/catering0.0
Independent Sala VIP Puerta del Sol
6.9/10
Comfort7.5
Meal/catering7.5
Entertainment/wifi5.0
Services7.5
Madrid - MAD
8.5/10
Efficiency7.0
Access10.0
Services7.0
Cleanliness10.0
Lisbon - LIS
4.3/10
Efficiency3.0
Access4.0
Services5.0
Cleanliness5.0
Conclusion
IB, UX and TAP should seriously consider to have an "Airbridge" service between MAD and LIS. It is silly that such a short flight takes so long waiting before and after the flight. While TP did good last time (in Business to be fair), this time it was meh. You get the same service and seats if you fly IB. Since I have Iberia Plus status, that's usually the airline I'd fly for this route, unless the price difference is huge. I don't even consider UX as it tends to price the same as the other two... MAD did okay, TP's ground handling there was a wreck. LIS was dissapointing. Long silly walks and slow baggage claim. The cabs to the city don't let you pay with credit card...a big dissapointment considering how awesome Lisbon is.
Thanks for reading, saludos!
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