Review of KLM flight from Amsterdam to Madrid in Business

KLM

KL - KLM

Flight taken on 11 September 2023
KL1705
16:55 02h 35m 19:30
Class Business
Seat
Chibcha
120 · 55 · 1 · 3

Introduction


Hola amigos!

Welcome to this FR between AMS and MAD, part of a larger series between Spain and Colombia and return with IB and KL. 
Previous flights in the series are available here:



Transit at Amsterdam


Once I arrived to AMS, I checked if there was a chance to upgrade for the AMS-MAD hop, and indeed there was, for what I thought was a reasonable price, and so I went in for the upgrade.

Security check was swift and off I was to the terminal. 


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I had a long layover at AMS, and I didn't look forward to spend it on the Schengen KLM Lounge, so I went to the "newer" and better lounge on the non-Schengen side.


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I booked a slot for a shower (just what I need after a hop over the pond).


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The lounge is airy and has different environments. I loved it.


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KL fliers may recognise these tiles from the security video, brilliant!


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The second level allows great planespotting…I don't mind spending my connection time here.


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The shower was well appointed and clean.


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Done with the shower, I went for a lunch. Here's where I found one of the few weak spots in this lounge. It was OK.  Bevereages came out warm out of the dispenser (wtf?) and the glasses are miniscule, if you're thirsty you'll have to head back to the dispenser, queue, and get another serving….and repeat until your thirst is quenched. 


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An old friend that took me from MAD to MTY a couple of months before.


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Another meal…nothing fancy but just what I needed, much better than my first dish.


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B6's flights into AMS were a novelty back then…


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Boarding time approached and so, it was time to cross the border.


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Let's wait and see how it turns out after this renovation.


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As I still had time to spare, I went to the Schengen lounge. Not much to do or eat. I only had a cup of hot cocoa, while I "read" the Flying Dutchman's article on Colombia.


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Done with my cocoa and "reading", I went to my gate


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Our flight would depart from the D gates, which meant a cramped boarding gate.


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Our ride to Madrid


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Not as bad as I expected. By this point all I wanted was to be back at my flat.


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Boarding was swift, being in group 1.


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Into KLM's 737-800


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We were to fly one of the OG KLM cabin…which is fortunately being changed as these planes scream 1990s loudly. The Business Class cabin is your regular Euro-business cabin. What's the use of the IFE boxes on these planes?


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To our right we had a Transavia cousin.


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Enroute to Madrid


Being one of the first to board, I took some time until everyone got seated. I was dosing on and off in the meanwhile. We had a quick taxi to the runway, with a not too interesting planespotting


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And off we went to Spain





My phone figured out that it was worth showing the state of the window…so here it goes:


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A glimpse of Amsterdam as we turned to head south.


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And the viewing show was over.


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So I turned to my book for IFE and the crew handed me a generous water bottle.


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Then oshiboris were handed out. Great!


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KL is one of the few airlines that still provide magazines. Great touch, with all the AvGeek favourites!





About an hour into the flight our meal was delivered. There was no choice, we got a box that was served like this


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A very pretty design when closed. I wonder why I didn't keep it…


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Enter text here…


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The box's contents:


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So we got the samosas too…


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It was a very tasty meal. Considering that KL does give a sandwich and a drink in Y class, I don't know if this meal justifies the price tag for a J-class ticket.

I finished my meal and went to sleep. The sun was setting as we arrived to Madrid


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Bags didn't take long to come out and I was on my way home in no time.


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Display all

Product ratings

Airline

KLM 6.9

  • Cabin7.5 / 10
  • Cabin crew10.0 / 10
  • Entertainment/wifi2.5 / 10
  • Meal/catering7.5 / 10
Lounge

KLM Crown Lounge 57.5

  • Comfort10.0 / 10
  • Meal/catering7.5 / 10
  • Entertainment/wifi5.0 / 10
  • Services7.5 / 10
Departure airport

Amsterdam - AMS8.8

  • Efficiency10.0 / 10
  • Access5.0 / 10
  • Services10.0 / 10
  • Cleanliness10.0 / 10
Arrival Airport

Madrid - MAD9.1

  • Efficiency8.5 / 10
  • Access10.0 / 10
  • Services8.0 / 10
  • Cleanliness10.0 / 10

Conclusion

KL did a fine job. As I had a long layover I took into account lounge access part of the value I would get for my upgrade. In that sense it was worth it. If it were for the flight by itself...maybe not. The seats are old and uninspiring, there's virtually no IFE. The catering was decent, but not as good as IB's intra-Europe catering.

Overall, I still find KLM a great choice for flights between Europe and Colombia. I chose them over IB even if that implies the connection time at AMS.

Thanks for reading, saludos!

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