Review of Air Do flight from Tokyo to Chitose in Economy

ADO

HD - Air Do

Flight taken on 17 December 2023
ADO023
12:50 01h 35m 14:25
Class Economy
Seat 9A
koresh
1,432 · 148 · 2 · 5

AirDo ADO023 Tokyo [Haneda] to Sapporo [New Chitose]


Flight details:

Airline: AirDo
Flight: ADO023 HND - CTS
Reg: JA11AN
Aircraft: Boeing 737-781
Seat: 18A
Depart Tokyo [Haneda] Terminal D Gate 56:12:50PM [Actual time:01:14PM]
Arrive Sapporo [New Chitose] Terminal Domestic Gate 9: 02:25PM [Actual time: 02.38PM]
Total time: 1 hour 14 mins


Video: AirDo ADO023 Tokyo [Haneda] to Sapporo [New Chitose]



Introduction


This trip report is from Dec 2023. This report covers the journey from Tokyo - Haneda to Sapporo New Chitose.

I stayed in Tokyo for 4 days after arriving from Seoul, Read report here: Asiana Airlines OZ102 Seoul[Incheon] to Tokyo [Narita]

I went to usual tourist places in Tokyo. Being winter, I wanted to experience the snow in Japan.

I had booked the ticket 1.5 months prior to departure.



Ticket Booking and Pre-Departure


There are many flight per day from Tokyo to Sapporo.

I chose the AirDo to fly the Boeing 767.  ANA and AirDo codeshare this route.


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I had paid the fare in JPY.


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Received the reservation number and email with confirmation. Booking completed.


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Online Check-in


I completed the online check-in prior to departure with the reservation number. Selected the seat during the check-in process. Ticked the terms and conditions to complete check-in.


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Received the boarding pass in email and screenshot below. Flight departing from Terminal 2 departure A and B using Gate 56.


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Hotel Check-out


I stayed at a hotel in Ueno as it was convenient,  being close to Tokyo JR line. I checked out of hotel early as I was not familiar with the route.


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Train/Monorail Ride to Haneda Airport


I had researched about transport to Haneda and found the combination of Train and Monorail, quick and cheap.


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Ring route of the Yamanote [Green] Line


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I disembarked at the JY28 Hamamatsucho station


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Information in Japanese.


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Deboarded and followed the Monorail sign.


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Used Suica card to pay for the Train and Monorail fare.


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Sign are clearly marked, As I had check-in bag, used the elevator to 3F.


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Paying the Monorail fare


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Video: Monorail Ride to Tokyo Haneda Airport Experience



Monorail was full, found space to put bag


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Journey time is approx. 20mins. Train stopped at Terminal 1.


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Disembarked at Terminal 2


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Parting view of the Monorail.


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Terminal 2


Exited the Monorail station after tapping the Suica card.


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Terminal 2, Escalator to departure level


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Checked the flight schedule. I had reached airport by 10.00 am


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Observation Deck - ✈ Spotting


I had plenty of time, took elevator to level 5 for the observation deck.


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Video: Tokyo Haneda Airport Terminal 2 Observation Deck



Reached the observation deck and first view of ANA's in special livery.


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I took some picture from the indoor observation area and then went outdoor.


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Outdoor observation deck, it felt warm outside being a sunny day.


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Video: Tokyo Haneda Airport - T2 ✈ Spotting



ANA Boeing 787 pushback. Paint had peeled of this aircraft.


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ANA aircraft with Tokyo Skytree in the background.


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Check-in


After half hour of spotting. I decided to check bag. Checked the information screen as I had forgotten the departure details.


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Terminal 2 has two departure gate - A/B and C/D. Checked the boarding details to find the gate information.


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I walked all the way to end of the terminal to explore.


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Video: A walking tour of Tokyo Haneda Airport Terminal 2



There were self-check kiosk to check-in and print boarding pass.


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Printed the Boarding pass. I got confused with the baggage drop. As joined a queue, I waited in line for 15 mins and then found that check-in bag is using the ANA self-check baggage drop. I wasted some time due to this.

Ground crew assisted me with baggage drop. 


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Ground crew printed the security certificate and baggage receipt from the self check kiosk. You can see the fare I paid for this flight from the ticket receipt.


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Security Check


Entered the departure area A/B for security. Information was written on the digital boarding pass and information board.
Security check did not take long, I was in the departure area within few minutes.


Departure area


Followed the signs for gate 56 after clearing security.


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Flight schedule, As seen in the flight schedule. ANA and AirDo codeshare and operate same route with 10min time difference between the flights to Sapporo. NH47 are flown by AirDo as written above.


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It took 5 mins to reach the gate, time was 12.20pm as seen from the clock.


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Boarding Gate 57 for ANA flight to Sapporo, You can see yellow colour next to the ground crew.


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I checked the aircraft rego parked at gate 56.

There was an aircraft equipment change. Disappointment, got DOne.


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Aircraft was a Boeing 737-700, built 16 years ago. Registration: JA11AN

Aircraft details from airfleet.


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To rub in special livery AirDo Boeing 767 taxied to runway and the aircraft parked in neighbouring gate was a ANA special livery flying to Sapporo.


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Boarding Gate


View outside was not possible due to layers of glass and blazing sun. Stay down close to gate.


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Massage chair and waiting area.


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Boarding


Crew arrived at 12.30pm. Boarding commenced shortly after.


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Saw the special livery AirDo depart.


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Boarding call was made soon. Boarding pass scanned. Walking towards aircraft.


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ANA Boeing 777 in "Star Wars" livery operating to Sapporo.


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Queue formed on aerobridge for boarding.


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Got issued a new pink paper, was informed to keep the security certificate and boarding information for inspection on arrival.


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Crew ahead in uniform.


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Crew at the door to greet and check boarding pass. After checking, was directed to the seat.


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Onboard


Flight was full, seated in the front. Found seat immediately. Aircraft was in all economy seating.


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Boarding continued…


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Window view. I had many options while booking ticket but this was fate.


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I looked at the boarding card - Boeing 737-700, consolation it wasn't a 800.


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Boarding continued for few more minutes.


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I was feeling warm due to sun blazing in, opened the air vent for some cold air.


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Close up of the ANA Boeing 777


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Tow truck attached to the Boeing


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Pushback and Taxi


Door was closed and announcement made regarding the flight. Pushback commenced shortly after boarding was completed. 


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Gate 57 aircraft also to Sapporo


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View of the outdoor observation area and ANA Boeing 787's


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Safety instructions displayed on drop down screen as pushback continued.


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Tow bar removed taxi to runway.


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Taxi commenced to the far end of the runway.


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Departure


Aircraft would depart from runway 16L-34R. This is the same runway where the JAL Airbus A350 accident occurred in Jan 2024.


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Flight took off at 12.59pm. After departure aircraft turned East then North.


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View of Tokyo port


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Seat Pocket Content


Sun heat was strong, I closed the window shade. Seat pocket content in the picture below.


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Safety card


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reverse


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Rapora - AirDo inflight magazine


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reverse


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AirDo route map and aircraft information


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Tourist information


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Close up


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Inflight entertainment information


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reverse  with instructions


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Air sickness bag


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Meal tray


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Cabin Service


Cabin announcement regarding drinks was made and information was displayed on drop down screen.


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Window shade down due to strong sunlight.


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I chose tea


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Instruction on meal tray. Cup were collected after the service and it was time for rest.


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Checked the outside view and could see snow on the ground.


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Approaching and LAnding in Sapporo


Pilot informed descend would commence. Outside view as aircraft descended.


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It was cooler over Hokkaido due to cloudy weather.


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Landed on runway 01L


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Snow on the ground.


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View of the terminal, which is semi-circular in shape.


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ANA follows this aircraft, having landed on runway 01L.


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ANA in "Star Wars" livery from Tokyo- Haneda.


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Aircraft arrived at gate 9


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ANA parked in gate 10.


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Disembarkation


Passenger in aisle ready to disembark aircraft.


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Disembarkation was orderly.


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Sapporo New Chitose Domestic Terminal


Entered the terminal through the aerobridge, view of aircraft as baggage was unloading.


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Took escalator to lower floor for baggage claim.


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Baggage claim had two belts. I got the bag within few minutes and exited the arrival area.


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After exiting through gate 2, checked the arrival screen.Time displayed on screen.


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Sapporo Domestic Terminal


I looked for the observation deck information. Took a lift to upper floor as I had bag. Sign in Sapporo were in Japanese, English and Russian.


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Video: Sapporo New Chitose Airport Domestic Terminal Arrival Experience



I followed the observation deck sign and reached food court.


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Sign pointing towards the outdoor observation deck. I found a notice that the outdoor observation is closed during winter from October to March due to snow.


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Local temperature


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✈ Spotting


View from Indoor observation area.


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AirDo JA11AN  preparing for next flight


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Video: Sapporo New Chitose Airport ✈ Spotting



Food court


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Local time and temperature


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I spotted for sometime then ordered food.

Noodles


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Crab stick, prawn and fish cake


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View of food court and indoor observation area.


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After food, back to spotting. Runway usage had changed. Runway 19L was used for landing and 19R for takeoff.


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StarLux to Taipei


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Eva Air in special livery


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AirBusan landing on parallel runway 19L


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J-Air


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HongKong Airlines


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AirDo, Peach and Japan Airlines


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Sapporo - Japan Airlines JA13XJ in Dec 2023.


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ViDeo: Japan Airlines JA13XJ Airbus A350-941 at New Chitose Airport, Sapporo



Japan Airlines JA13XJ departing to Tokyo - Haneda


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FDA taxies


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AirDo pushback


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It was almost 4.30pm and getting dark. My phone was showing grainy images. It was time to packup.


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After the spotting, I visited the Airport History Museum next to the food court.


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Boeing 787 Tyre compared to my 25Kg capacity check-in bag


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Boeing 737 Tyre


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Container


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AirDo special livery model


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Train to Sapporo Station


After the museum, I went to JR Travel Service Center to collect the JR pass. After collecting the pass, I caught the Rapid Airport train to Sapporo


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Rapid Airport train information on Google maps. New Chitose Airport to Sapporo station Journey time is 45mins.


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Train was full, Luckily found a seat.


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It was snowing when I reached Sapporo. Entered the Station and then looked for hotel direction.
Not being familiar, I checked with tourist information center for direction.


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Walked through the underground shopping area towards the hotel.


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Hotel direction on Google map


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I had booked JR Sapporo which was 7 minutes walk from station.


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After checking in the hotel, I went out for dinner to the shopping area of Sapporo station.


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Flight information


Flight details


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Flight information


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Flight map


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Video: AirDo ADO023 Tokyo to Sapporo route



Flight information


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END of Trip Report


Hope you enjoyed this trip report. Thanks for reading.
:)

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Product ratings

Airline

Air Do 6.0

  • Cabin7.0 / 10
  • Cabin crew7.0 / 10
  • Entertainment/wifi5.0 / 10
  • Meal/catering5.0 / 10
Departure airport

Tokyo - HND7.5

  • Efficiency7.5 / 10
  • Access7.5 / 10
  • Services7.5 / 10
  • Cleanliness7.5 / 10
Arrival Airport

Chitose - CTS7.5

  • Efficiency7.5 / 10
  • Access7.5 / 10
  • Services7.5 / 10
  • Cleanliness7.5 / 10

Conclusion

I chose to fly on AirDo for the Boeing 767. Unfortunately no luck.

Haneda airport is very convenient to travel from Tokyo city unlike Narita. Ground crew were helpful at the airport.

AirDo service was as expected on domestic flights. I didn't check the entertainment. Being a short flight, drinks was provided.

Sapporo New Chitose domestic terminal is easy to navigate. Food court provides nice view of the tarmac. Food was reasonably priced. Rapid Airport train makes the trip to city convenient.

It was a satisfactory trip.

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Comments (2)

  • Oh no, sorry to hear about the equipment change! I would have been disappointed to have missed the 767! The 737 cabin is unremarkable and very basic, but it's nice to see AirDo have introduced streaming IFE!

    Overall pretty decent service, Eqp swap not withstanding. Beautiful planespotting 😍

    Thanks for sharing!

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