Review of Asiana Airlines flight Seoul Tokyo in Business

Airline Asiana Airlines
Flight OZ102
Class Business
Seat 17A
Aircraft Airbus A380-800
Flight time 02:20
Take-off 13 Dec 23, 09:00
Arrival at 13 Dec 23, 11:20
OZ   #49 out of 95 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 109 reviews
koresh
By SILVER 691
Published on 10th June 2024

Asiana Airlines OZ102 Seoul[Incheon] to Tokyo [Narita]


Flight details:
Airline: Asiana Airlines
Flight: OZ102 ICN - NRT
Reg: HL7640
Aircraft: Airbus A380-800
Seat: 17A
Depart Seoul[Incheon] Terminal 1 Gate 10: 09:00AM [Actual time:09:43AM]
Arrive Tokyo [Narita] Terminal 1: 11:20AM [Actual time: 11.30PM]
Total time: 2 hour 20 mins


Video: Asiana Airlines OZ102 Seoul[Incheon] to Tokyo [Narita]



Introduction


This trip report is from Dec 2023. This report covers the journey from Seoul - Incheon to Tokyo - Narita.

On the previous day, I had travelled from Busan, read report here: Korean Air KE1818 Busan to Seoul[Gimpo]


Flight Booking


I had booked this flight through the Asiana Airlines website. I had to choose between two options while booking, fly a Boeing 747-400 to Osaka- Kansai or Airbus A380-800 to Tokyo- Narita.

I had plans to travel to Northern Japan and chose the Tokyo flight. I booked the Business class ticket for this flight.


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Seating in 1F, which has Business Suites. Information from Asiana Airlines


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Business seats in  2F


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Business suite


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Business Smartium


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Extra legroom seat


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Economy


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Duo seat on upper deck


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Online Check-in


Prior to departure, checked online through website.


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Passenger information


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Dangerous goods


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Summary, Seat selected 17A, got 2 bags allowance.


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Check-in complete. As I was travelling Business, boarding pass was issued at the airport.


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Flight information before departure.


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Hotel


I had to check-out early from Hotel at 5.00a.m to reach airport.


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As in Japan, rooms in Seoul are small.


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Checking out.


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Arriving at Airport


As it was very early, Trains were not frequent.I missed the express and had to take the AREX all station train to airport from Seoul station. Asiana Airlines operates from Terminal 1 at Incheon Airport.


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Entering Terminal 1


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Terminal 1 is semi-circular in shape, directions to check-in counters.


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Checked the Information board


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Flight list


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Entering through the longest path as I didn't know the layout.


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Terminal 1


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Checking Check-in counter information


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Walking towards Counter A


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Self check-in counters.


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Check-in


Business Check-in has separate entrance.


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Next to counter A. Staff welcome passengers and directed to join check-in queue.


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Business Check-in counters A8 onwards. I showed passport and placed bag for check-in.


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Was issued boarding pass.


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Exited the check-in and headed towards security check


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Security and Immigration


Walking towards security and immigration. Security check had a long queue, where passengers had to scan boarding pass to enter the security check area. Took about 15 mins followed by immigration.Immigration was quicker due to self check kiosk.


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Asiana Lounge


After completing immigration, Lounge was near the immigration exit.


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Lounge direction is clear.


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Escalator to upper floor.


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Reception on left, lounge entry on right.


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Passengers have to scan the Boarding pass to enter the lounge.


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Flight schedule


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Walking towards the food bar


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Seating area


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Aircraft parked on the right side


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I had some breakfast


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OZ102 boarding had commenced.


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Exiting the lounge.


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Walking towards gate 10


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Asiana Airlines HL7640 Airbus A380-800 operating OZ102 Seoul[Incheon] to Tokyo [Narita]


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Close up view


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Boarding in progress


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Boarding


Separate entrance for business and economy. Passport was checked and boarding pass scanned.


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After the check was allowed to continue. Escalator to lower level, where staff checked the boarding pass again and directed passengers.


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Entering the upper deck by ramp.


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Engine view


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Onboard


On entering, crew greeted and directed passenger to their seat.


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Seat


Seat had headphones, wet wipe and blanket placed.


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Remote controller and seat controls


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Comfortable seat


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Tray and coat holder


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Cabin view


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Checked the safety card


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Flight path


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Waiting for pushback


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Japan disembarkation card was provided.


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Checked the seat controls


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Economy cabin in the rear of the upper deck. Business was 80 percent full.


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Waiting for boarding to complete.


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Relaxing


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Checked the IFE screen


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Crew announced there would be delay as they are waiting for some passengers.


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Upper deck windows


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Asiana lineup


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Aisle view


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Pushback and Departure


Captain announced that due to congestion, pushback would be delayed.


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Pushback was delayed by 30 mins. Safety demonstration was displayed on the personal screen.


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Pushback completed, Ground crew waiting to wave aircraft.


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Slash belt for business seat.


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Aircraft was parked closed to runway. taxi time was short.


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Aircraft departed from runway 33L


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Series of turns after departure


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Seat view


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Flight information


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Attaining cruising altitude


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Flight time


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Time since departure


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Crew announced regarding the duty free shopping


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Heading East


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Flying over the clouds, meanwhile crew introduced herself to each passenger and handed a menu.


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Checked the menu to place order


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inside


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Drinks


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In Japanese


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In English


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I ordered the Western option


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Korean option


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Time was 30 minutes after departure


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I had completed the disembarkation form


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Cabin service


Crew bought tray for each passenger individually.


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Meal served half hour after departure


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I finished the meal in 10 minutes and the tray was cleared.


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Crew checked if I would like to drink something, I asked for a champagne.


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Window view


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Crew clearing the tray


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I used the toilet, which was clean.


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Returning to seat, I relaxed and left the Flight information on.


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Cabin was clean. I had a power nap.


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Checked the flight information


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Descend


Captain announced descend would be commencing shortly. Crew conducted check.


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Approaching Tokyo- Narita Airport


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View of Mount Fuji, while on approach.


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Seated on the wheels, landing felt smooth.


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Outside view


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Aircraft taxies to gate as Turkish Airlines is pushed back.


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View of ANA A380


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Aircraft will dock at Terminal 1.


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Thank you message displayed on screen


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Parked next to a Kiwi.


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Disembarkation


Flight was delayed by 10 mins due to late departure. I was in no rush and walked out leisurely.


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View of cabin


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Seat 17A


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Seated close to door, Crew wished passengers as they deboarded.


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Walking off the aircraft


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Views of the bird before continuing towards terminal.


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Time displayed on clock as I continued walking towards Immigration.


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View of arrivals


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Taking escalator to lower level


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Anime with message


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Immigration AND Baggage Claim


Immigration was busy as flight from China arrived following the Asiana.


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As I did not fill the immigration details online, I had to submit the disembarkation form. As its Visa on Arrival for Australian passport. I had sticker stuck on the passport for 3 months.

By the time, I exited the bag had arrived.. Collected bag and exited the custom through Green channel.


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EXiting Arrival Area


After exiting the arrivals area, I had plenty of time for the hotel check-in.


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Flight schedule


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Close up


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I went for some planespotting. I didn't spend much time as the photos were backlit and there was not much activity in front of Terminal 1.


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Aircraft and Flight Information


Route map


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Video: Asiana Airlines OZ102 Seoul[Incheon] to Tokyo [Narita] route



Flight information


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Aircraft rotation


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Train to UENO


As the hotel check-in was at 3.00p.m. I took the Kenty Skyliner to Ueno.


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Waiting for boarding to start.


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Queuing to board


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Onboard the train


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Checked direction to hotel. Train would take about 45 minutes.


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END of Trip Report


Hope you enjoyed this trip report. Thanks for reading.
:)

See more

Verdict

Asiana Airlines

7.3/10
Cabin7.5
Cabin crew7.5
Entertainment/wifi7.0
Meal/catering7.0

Asiana Airlines Business Lounge

7.3/10
Comfort7.5
Meal/catering7.0
Entertainment/wifi7.0
Services7.5

Seoul - ICN

7.5/10
Efficiency7.5
Access7.5
Services7.5
Cleanliness7.5

Tokyo - NRT

7.8/10
Efficiency7.5
Access7.5
Services8.0
Cleanliness8.0

Conclusion

Asiana Airlines onboard service was satisfactory. Being a short flight, didn't adjust the seat to sleep mode to check the comfort. Flight was delayed in Seoul, I didn't get affected as I had plenty of time for hotel check-in.

Seoul security check queue was long as it was busy. Still managed to complete the process quickly. Immigration didn't take long as it was through self check kiosk.

I didn't spend much time in the lounge as I missed the train at Seoul Station. I would say it was still a pleasant experience.

Information on the route Seoul (ICN) Tokyo (NRT)

Les contributeurs de Flight-Report ont posté 16 avis concernant 4 compagnies sur la ligne Seoul (ICN) → Tokyo (NRT).


Useful

La compagnie qui obtient la meilleure moyenne est Japan Airlines avec 8.1/10.

La durée moyenne des vols est de 2 heures et 14 minutes.

  More information

1 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 653404 by
    KévinDC TEAM SILVER 6858 Comments
    Asiana's site is just as detailed, if not more, than Korean's with regards to the onboard products in each cabin---really love that as an AvGeek!

    I'm pleasantly surprised that the cabin still looks so modern and fresh despite the A380 fleet being about a decade old at this point. Though I've never been a fan of the drab colour or design of Asiana's seat covers, that of course doesn't affect the comfort of the seats, just my eyes, haha.

    With the future of A380s everywhere so uncertain for several years during the pandemic, it's nice see to a decent amount of reviews on A380s lately. A perfectly adapted aircraft for both ultra-long-haul and short high-traffic routes like this one.

    Thanks for sharing!

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