Review of IndiGo flight from Mumbai to Singapore in Economy

IGO

6E - IndiGo

Flight taken on 05 April 2025
6E1011
08:55 05h 55m 17:20
Class Economy
Seat 10A
koresh
211 · 110 · 0 · 7

Indigo 6E1011 Mumbai to Singapore


Flight details:
Airline: Indigo
Flight: 6E1011 BOM - SIN
Reg: VT-IUZ
Aircraft: Airbus A321-252NX
Age: 4.5 Years
Seat Config: Y232
Seat: 10A
Departure Mumbai Airport Terminal 2 Gate 85B : 08:55AM IST
Arrival Singapore Airport Terminal 2: 17:20PM
Total time: 05hr 55mins


Video: Indigo 6E1011 Mumbai to Singapore



Introduction


This trip report is from April 2025. After completing the Bharat Udan series it was time to return to Australia.

Read the last report here.

Air India AI311 Melbourne to Mumbai

I had booked the ticket with Indigo as I had to return to work. I didn't want to risk taking connection through Delhi with Air India.



Booking


I booked this flight through the Indigo website.


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Original flight and baggage details - I had 3hrs and 50m transit.


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Baggage allowance


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Terminal information


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I ordered sandwich and beverage during the booking process.


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Booking confirmed, made payment using credit card.


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Pre-departure


I received an email that the flight was rescheduled and there was an equipment change. Flight number was updated to QF2.


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To confirm if the information was correct, I logged in Qantas website to check. Transit time in Singapore was reduced to 2hrs and 10mins.


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Check-in


I had selected the seat and meal during the booking process, at the time on check-in, I was provided option to add more services, I confirmed my selection and received digital boarding pass.


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Travel to airport


I was dropped at the airport and arrived 3hrs before departure. Indigo departure entry gate 6.


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Walking towards the entry gate, where passport and booking details were checked. Handbag was scanned.


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Departure area


Entered the departure area and checked the check-in row.


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View of check-in area


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Row L was used to check-in bags 


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Passengers in check-in queue 


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I joined the check-in queue


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Queue was short and I was at the counter within 10mins. Ground crew directing passengers to vacant counters.


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I handed the passport and OCI card.My checked bag was underweight.


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I was informed about the boarding gate and time. Boarding passes for both the flight were issued.


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 I was done with check-in within 15mins of arriving.


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Security and Immigration


I then headed towards the security check which took about 5mins. This followed immigration, handed the boarding pass and passport. Photo was taken and passport stamp. No questions asked.

I entered the departure concourse.


Video: Mumbai Airport Check in to Departure



Departure concourse


Passed through the duty free shops.


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Duty free view


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Checked the flight schedule


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Shops


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More shops


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I decided to have breakfast.


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Entered the food court


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Ordered the food and paid Indian rupees ₹610 [ AUD $11.00 or USD $7.15]


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Breakfast - Idli and cutting chai.


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✈ Spotting


View from food court


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After breakfast, I was in auto-mode, thinking the gate would on the north west pier. 

Qatar Airways / Indigo code share flight to Doha


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Video: Mumbai Airport ✈ Spotting



Ready for push-back


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I checked the boarding pass and realised that it was departure gate 85B 


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I had to return to the departure concourse to check the boarding gate location.


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Boarding area


I checked the boarding gate sign and followed. Passed the lounge and then took lift to lower floor.


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I was early and there were few passengers in the boarding area.


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Plenty of seating


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I charged the phone while waiting.


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Used the toilet which was clean. Staff was present to keep the toilet clean.


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Boarding


Boarding was called by rows. I waited for row call to join the queue.


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Noticed few connecting passengers in the queue. Could recognise Indonesians, probably arrived from Saudi Arabia due to attire .


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Bus ride to aircraft


After boarding pass was scanned, waited for the bus for couple of minutes as the earlier bus left.


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Video: Mumbai Airport Bus Ride



Planespotted during the bus ride.


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Emirates


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Emirates to Dubai


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Ethiopian Airlines


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Air India


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Virgin Atlantic


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Air India 


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Indigo


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Air India in Vistara livery


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After a 10min ride. reached the aircraft


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Boarding by stairs


Bus reached the aircraft and passengers alighted.


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Indigo VT-IUZ Airbus A321-252NX - aircraft was 4.5 Years old in 2025.


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I joined the queue to board the aircraft.


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Parking bay K4L 


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Waiting to enter the aircraft.


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 Bus leaves after dropping passengers.


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Nose view


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Another bus arrives


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Onboard


Entered the aircraft, showed the boarding pass and was directed to seat.


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Crew waiting for passengers at the door.


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Last set of passengers boarded and the crew began preparing the cabin for departure.


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Pilot announced there would be slight delay due to ATC clearance.


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Window view of Air India


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Push-back and departure


Cabin door was closed and crew performed safety demonstration.
After a slight delay, push-back commenced.


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Taxi to runway 27-09


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Rolling on runway 27-09, departing towards the West.


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South Western suburbs in view, with view of new bridge from Eastern suburbs landing on the Western Express Highway. 


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Western Railway


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Video: Departure | Indigo 6E1011 from Mumbai



New Sea link under construction near Versova.


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Flying south after turning. View of Malabar Hills - India's most expensive properties. 


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Cabin service


Cabin service commenced after 30mins of departure. I received the pre-ordered sandwich. This was followed by service for those who wanting to Buy on Board.


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Panner sandwich and water


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Seat Pocket content


Seat pocket contained the safety card, air sickness bag and menu.


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Plastic folder to prevent damage


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flipped


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Meal tray


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Crew conducting Buy on Board Service


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Coca Cola in cup.


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Window view


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After the meal, Lead cabin crew - Priya came to the seat and asked if I had any suggestions or feedback regarding the flight and that I would be flying further to Australia. 
She thanked me for flying with Indigo and checked regarding my transit in Singapore. I said All was good, I was satisfied with the service.

I rested for the rest of the flight.


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Descend into Singapore


Pilot came on the speaker and announced flight would commence descend, Crew cleared the cabin and window shades and seat upright. Cabin was prepared for landing.


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View of East Coast Park.


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Video: Landing | Indigo 6E1011 in Singapore



Landing on runway 20C-02C


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Seated in forward section, landing feels smoother.


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Singapore Airlines all around.


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Aircraft arrived in Terminal 2.


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Window view as aircraft taxies to gate.


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Arrived at gate


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Aerobridge was attached and door was opened.


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Cabin view after arriving at gate.


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Disembarkation


I collected bag from the overhead bin and walked towards the door. The cabin crew spoke with me and gave me a bottle of water.  I thanked her and exited the aircraft.


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I was in the terminal building at 17.25. Checked to the departure flight information to find the gate number.


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Terminal 3 departure information.


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Qantas departing from gate D46 in Terminal 1.


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Walking towards the gate.


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Terminal View


I continued to walk following the skytrain sign. 


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Gate signs


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Various service signs


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Walking towards the Skytrain to Terminal 1


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Didn't want to spend time in garden exploration and continued walking to the skytrain.


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Flight and aircraft information


Flight information


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Flight information from flightaware


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Flight details


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Flight data


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Flight time and aircraft


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Video: Indigo 6E1011 Mumbai to Singapore route



Landing information


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Aircraft information


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Flight history


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Display all

Product ratings

Airline

IndiGo 6.8

  • Cabin7.5 / 10
  • Cabin crew8.5 / 10
  • Entertainment/wifi5.0 / 10
  • Buy-on-board menu6.0 / 10
Departure airport

Mumbai - BOM7.5

  • Efficiency7.5 / 10
  • Access7.5 / 10
  • Services7.5 / 10
  • Cleanliness7.5 / 10
Arrival Airport

Singapore - SIN7.5

  • Efficiency7.5 / 10
  • Access7.5 / 10
  • Services7.5 / 10
  • Cleanliness7.5 / 10

Conclusion

Indigo departure slightly behind schedule but arrived on time. I had plenty of time during transit to board next flight. Cabin was clean.

I have given higher points for cabin crew as the crew interacted with me personally and provided excellent service.

Entertainment and wi-fi was not available nor did I use as I rested most of the flight.

Meal was buy on board as got pre-ordered meal.

Mumbai airport service was quick and toilet was clean. Singapore Airport was easy to navigate as I'm familiar with the terminals.

Overall I was happy with the personal touch to the service.

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