Hello :) Welcome to my trip report. This flight is one of the segments that I took during my South American Tour last winter. There are not a lot of coverage on United on this website and I think none of UA's South American routes. Admittedly UAL is not the most successful in its operations to LATAM. EWR-EZE has been previously terminated and as of now does not serve Santiago de Chile on its own aircraft (aside from Copa) at all. The only two Brazilian airports that UA operates to are GRU and GIG, behind all of its major competitors DAL, AAL, LANTAM etc. I am a fairly frequent flyer on UA and I think inconsistency is the airline's biggest issue. I have been on some wonderful UA flights while experiences the other half of the time is fairly bad. This flight is in my opinion an average UA flight so I though posting it would help readers who are not familiar with UAL to know what to expect should they find themselves on an United flight in the future.
It is the year end season again. I was traveling on Dec 23. The streets in New York were fairly busy.
As the normal case of my UA trips, this one started at Penn Station.
Amtrak was busy that night too.
I caught my NJ transit train to Newark. I think in theory EWR is not any further from New York Penn than JFK. However NJ transit to EWR seems to take twice as long as LIRR to JFK.
It wasn't too long before I arrived at EWR terminal C. Leaving the airTran I entered the crowded ground level departure hall.
Check in using the Premier Access desk was took about 5 minutes. UA is separating Gold/Silver from Plat/1K/GS/F/J pax at check in. Maybe there are too many *G these days? Who knows. The ironic part is that the lane for actual F/J pax was actually more crowded than the Gold/Silver lane so I made my decision accordingly.
Departure board for the night.
It took me a long time to pass through security. Once airside, I headed to the United Club for some holiday eggnog before the flight.
Old school looking ex-president's club.
UA club is not the most interesting place in the world as we all know
The usual packaged carrots
… and junk food.
The club was not very busy.
US and Canadaian Weather. Seems like -1F in YYZ.
The only pleasing part of the club is probably this view.
It was soon time for boarding. I headed down to the boarding gate. GRU and DEL are using the gates next to each other. It was very crowded.
I was onboard fairly soon. Priority boarding was enforced and a document check was conducted as we boarded since US passport holders need a visa for Brazil.
My single seat in the middle.
Us usual plastic cup orange juice on UAL.
I noticed a decline of the quality of the blanket, which i found a little bit odd. Maybe I just got a very old one. The cabin was kept uncomfortably cold throughout the night and I had to request an additional blanket to keep myself warm.
Cabin right before taking off.
Tonights flight path. It was a pretty smooth trip south.
Soon after take off, nuts and drink was served. The flight attendant simply said Drink? when he approached me. Classic UAL.
Dinner was served. I was pretty sure that the salmon appetizer was supposed to be plated separately. Seeing it on top of the salad was very strange. Bread was good, but it took me ages to get the butter shown in the picture above.
Fish entree - it tasted just as it looked. Worth maybe $5 on the ground. They ran out of all other options and orders were taken by status. I'm platinum so I don't know what the pax who didn't have status ended up eating. Y food?
Cheese plate was nicely presented. Although this is pre-plated and no cart so no choices.
Ice cream was the best part of the meal :D
Despite the poor dinner service I had a good night of sleep and woke up as we flew over Brasilia. In the end sleeping is what matters. I almost flew TAM all the way but decided not to the last minute before I bought the ticket since flat bed is not assured on JJ.
Orange juice was served as pax woke up.
Breakfast was served about 1 hr out of GRU. Usual egg + continental choice menu was used on this flight. I had the hot egg option. Not all that different from a regular domestic breakfast service. This time around the crew was a little bit friendlier and said do you like some breakfast? This is still not the kind of professional language you'd see on BA or LH let alone CX/SQ. However it was indeed much nicer than Drink?
Some cabin shots right after landing.
LH from FRA
All of the bags!
We parked at a remote stand, which was something I didn't expect. We boarded a bus for the terminal and a few connecting passengers seemed to have run late.
Since I had a connection on JJ to SCL to catch, I quickly passed the transit security check and got into the international departure terminal.
I checked out the United Club. UAL used to have an arrival suite at GRU that you could access for shower and breakfast if arriving in J on UA operated flights. Apparently they did away with this and I was only allowed in with TAM's J ticket departing in a few hours. The only remaining part of the old arrivals suite is the shower nowadays.
Food spread at United Club GRU. It is by no means impressive but pretty good compared to UA clubs in the US.
I took some fruits and cold cuts.
Window with a few of the terminal exterior.
All UA flights to the US leave in the evening. With JJ still being in *A at the time of my trip, there were very few pax in the UA lounge that morning. I think it was only kept open because of the GRU-GIG tag on to the IAD-GRU flight. I soon left the UA club and headed for my JJ flight to SCL. A trip report for GRU-SCL can be found at http://flight-report.com/en/report-6735.html
Continental Airlines Presidents Club (Terminal C3)
Newark - EWR
Sao Paulo - GRU
Overall I had a good night of sleep. But that really was about it. I normally only fly US carriers within the Western Hampshire. Crossing ocean either side will bring in so many much better carriers. UAL still has my business for the time being so long as AA hasn't caught up on hardware.
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