Thai Air Asia is a Thailow-cost carrier. Travellers rate it 6.9/10 on average, indicating good service. This rating is superior the average of other carriers. Over the last 12 months, the average rating has been increasing.
Strengths:
- This airline offers low fares; however, passengers should be mindful of the different baggage weight add-on options.
- Cabin crew and cabin comfort are valued.
- On-board sales is particularly valued.
Weaknesses:
- Entertainment / WiFi is well below compared to competing carriers.