This flight report covers a very classic Sydney to Singapore trip that I usually undertake a couple of times each year for work. My carrier of choice is Singapore Airlines, for many reasons:
- Quality, consistency of service - Privacy of the J class cabin and comfort of the seat - High quality of the catering (Book the cook for instance) - Very broad choice of IFE including the best selection of French movies in the industry - Frequent Flyer program - Convenient schedule and high frequency (4 daily flights) - A very young fleet
I did hesitate before taking the time to take photos and write this report because it is a classic service, and Singapore Airlines flight reports have been reported many times. However it is such an enjoyable experience, I think it is worth sharing it. SQ232 SYD-SIN is a dream flight. It is operated by a SQ A380. It is a day flight and you can fully enjoy the Singapore Airlines inflight legendary experience and hospitality during approximately 8 hours flight time of sheer pleasure and bliss.
A380-841 9V-SKG SQ232 15 -Jun -15 SYD/SIN 20K BUS This Fight Report A380-841 9V-SKD SQ221 17 -Jun -15 SIN/SYD 24K BUS No report (night flight spent sleeping) - however I am using some photos from that sector in the report.
Following these two sectors, I have now flown on the first 11 Singapore Airlines A380 (from 9V-SKA to 9V-SKK) against a total of 19 A380s in its fleet. In total I have now flown 21 sectors on the Singapore Airlines A380 (SYD/SIN or SIN/SYD exclusively) fleet
CHECKING IN:
As usual it is very smooth and there is never any queue or crowd at the SQ counters. I had done my check-in online 2 days before because the check-in is open 48 hours before the flight. I am not checking any luggage but I still need to check-in again at the counter to get a card board boarding card and have my passport checked. Soon with the automated border control eGate I should be able to go straight to Immigration, thus by-passing the check-in counter.
There is further photos of the terminal as it is under renovation. Please check my other reports for photos.
After a very fruitful plane spotting, I make my way to the Singapore Airlines Kris Lounge. Very pleasant experience. The food is nice, and the ambience very warm. They have replicated the pod shape of the inflight seat, which I find very clever. There is a very nice view on the tarmac.
See I am an official plane spotter! This is in fact the sticker I got for accessing the terrace at the newly built Rydges Hotel, which is facing the terminal and offers a great view over the airport.
It is a quick walk to the gate, we board on time. Again it is a very smooth experience.
A first long aerobridge segregate premium passengers from economy and takes the passenger closer to the aircraft
Then a second aerobridge takes the business class passengers (and some economy) to the upper deck of the aircraft.
Unfortunately although we board and close all doors on time, ATC is not cooperative and we take off 45 min after scheduled departure time. This is not peak time and there isn't much traffic about…go figure!
Video of the take off.
This is the cabin and the seat. Very comfortable and private. Other passengers are completely invisible. The best seats are A and K (window with an aisle…) as the cabin is in a 1 x 2 x 1 configuration.
The seat can be transformed in a fully flat horizontal bed, which is very comfortable (no pic, sorry). However you need to get up and push the back of the seat forward. The crew is usually very helpful to do that for the passenger.
Some useful feature of the seat: the Do not disturb sign. Very convenient for the return SIN-SYD when one wants to sleep as long as possible, and be woken just before landing (the short flight time on the return leg (6 hours at times) does not allow for a very long sleep).
Locker just under the window, just as the upper deck of the 747. Very convenient to rest your feet on it when stretching!
Light and socket for headphone, available on both sides of the seat
There is no amenity bag as such, as this is a day flight. The crew simply distribute an eye shade and socks. But it is all you need really. The passenger can find tooth brush and shaving kit in the toilet. No sure why airlines still pack amenity bags with cosmetic that you simply never need and use!
C'est l'heure de l'appero! time for pre-lunch drinks. I am a little surprise to see the crew pouring the Taittinger bubbles in a standard water glass……
Santé / Cheers!
Menus and Wine list:
Lunch is served. I have 'booked the cook and order Salmon, which happens to be delicious! The entrée (prawns) is the same as all the other passengers. The mango sorbet is to die for (had second!).
Approaching SIN..there is always a lot of tropical clouds…
Before the descent to Singapore we are served with a light meal. My choice is the Nasi Lemak. Just delicious too!
For the return flight to Sydney I booked the cook again and order the sushi. That was nice too!
The Western Australian Coast near Derby. The most amazing part of Australia
KrisWorld IFE. The interface is pleasant and intuitive but I find it hard to navigate at times as the remote is not very responsibe
There is a wide range of great movies to chose from, and I find Singapore Airlines has the best French movie selection of all airlines.
The Airshow / Moving Map is classic. funny enough there is no icon representing the plane.
Bathroom. Like the lights around the mirror, just like in the theatre artist lodge
Plane spotting in Sydney: Queen of the skies Qantas (ex Asiana) 747-48E VH-OEB getting ready for the long Jo'Burg flight. See the captain thumb up….! pretty coo. I have sent the picture to Qantas, they said they would forward it to the skipper! Isn't she beautiful
Air Canada 777 preparing for the long Pacific Ocean crossing to Vancouver. Can you spot Qantas 737 retro roo ?
A SQ 777-300 landing from SIN. Best looking airplane in the sky these days
China Eastern A330 in Sky Team livery landing
LAN 787 preparing to fly to AKL on her way to SCL
Etihad 777 in a very hazy Sydney morning….looks like we are in the Middle East
My plane, being towed to the gate
Scot 787 and that SQ 777-300 you just saw landing
One of the Sydney plane spotter preferred spot. Good to be on the other side of the lenses for a change!
Our A380 at the gate in SIN. It is always overcast in SIN….:-)
Reflection on my plane…
Terminal 3. One of the most specious terminal in the world…there is a great sense of space and quietness
Imigration hall. Always empty….it takes 2 min to clear customs.
Baggage claim area. Never applies to me as I rarely check luggage in when traveling to SIN
Plane spotting at Changi, before my return flight. Very difficult place to take good pictures. Had never heard of Regent before…
Bonus. I stayed at the Jen Orchard Gateway Hotel. A very funky boutique hotel. Highly recommended for your next stay in SIN, right on Orchard Road. Top bar and pool, with view over Marina Bay Sands
Very handy shelf to place your mobile phone when you need to go….
Cordless Phone! Heaven! how many times have you fought with the cord of the phone handset ??? And a very simple and classic alarm clock for which you do not need to be a rocket scientist to set up!!!!! And the alarm (usually set up by the previous customer) does not go off in the middle of the nights!!!!
See more
Verdict
Singapore Airlines
9.1/10
Cabin9.0
Cabin crew9.0
Entertainment/wifi9.5
Meal/catering9.0
Singapore Airlines Silverkris Lounge - Business
8.5/10
Comfort8.5
Meal/catering8.5
Entertainment/wifi8.5
Services8.5
Sydney - SYD
8.1/10
Efficiency8.5
Access8.0
Services8.5
Cleanliness7.5
Singapore - SIN
9.9/10
Efficiency9.5
Access10.0
Services10.0
Cleanliness10.0
Conclusion
I did hesitate before deciding to take photos and write this report because it is a classic service and Singapore Airlines flight have been covered many times by reports. However it is such an enjoyable experience, I thought it is worth sharing it.
SQ232 SYD-SIN is a dream flight. It is operated by a SQ A380. It is a day flight and you can fully enjoy the Singapore Airlines inflight legendary experience and hospitality during approximately 8 hours flight time of sheer pleasure and bliss. The crew is attentive and provide an impeccable service, however the SQ girls tend to act a bit like robots...There is now a large number of male crew as well.
I will take Singapore Airlines Business Class over British Airways First class any day (BA also serves SYD/SIN)! Trust me I have experienced both and would not hesitate!
SYD Airport is under renovation, but all things considered, and by world standard, it is not a bad airport. With my express card I managed to avoid the large crowd and go through immigration and security relatively quickly.
ATC were not cooperative and blew our ontime departure by 45 min !!!!!. We landed with only 20 min delay in SIN though.
SIN Airport is one of the best (if not the best) airport in the world and passenger most of the time enjoye their best experience ever. Processes are smooth too and it is not unusual to get to your downtown hotel 45 min after touchdown!
Very much looking forward to sampling the new business class product, already available on the 777-300 including one of the 4 daily Sydney/Singapore flights.
1 LIKESLIKE TO THANK THE AUTHORTHANKS ! FLIGHT-REPORT LIKED
The menu and seat are about the best in business class.
It is very telling no description of service is given. No memorable anecdotes on how crew made your flight special.
The salmon was a commercial frozen cut, as opposed to hand fillet fresh caught fish. The shrimp was not butterflied. Little details that signal cost cutting.
Thank you Caribel, you are a true food reporter! We say prawns here, not shrimps. I agree with you that the hard product is one of the best in the industry. And I have not tried the new business class product yet !
I'm heading to Sydney in a month's time! I'm really excited about trying out the SQ A380 even though I'll probably be in Economy. Nice report too! I enjoyed reading it.
Make sure you are on the A380, I think 2 out of the 4 daily flights are currently operated by the A380 (unless the 2nd one is just to add capacity during the school holiday here in SYD. The A380 is much more comfortable in any class than any other aircraft, so even in Y you will enjoy it (I have flown SQ A380 in Y, and that's pretty good). Pack warm clothes we have a very cold winter this year. It was 5 degre this morning, very unusual for Sydney. But day time temperatures are ok, although today it is 14 degre only.
Thanks for deciding to share this report with us. It might be classic for you but it's a very nice experience as both the cabin and the catering look very nice and good.
Thank you. Classic means that it is not a report about an airline that no one has ever heard of covering remote or exotic part of the world. But you are right, I should not take SQ for granted! It is a great (if not the greatest) way to fly !
Thannk you, you are welcome. It is worth carrying my camera now everywhere I go, even if it is a little bulky. SYD is not a bad place for plane spotting thus there are opportunities for great shots.
There can never be too many reports on one airline. The experience can always be a little different and we're all geeks and love this stuff, so don't ever hesitate :-) And I' glad you didn't because it turned out a great report with lots of details. SQ serves up perfection as usual. That sushi looks so good! Now I'm hungry for sushi. Awesome planespotting!
Thank you for sharing your experience! Flying SQ in J or F is one of my dreams. But I will have to wait until end of August to fly with them for the first time from Paris to Singapore in Y. We will see!
Yes they fly to CDG with an A380. I've already flown the A380 with Air France and Emirates, and I'm about to fly the A380 of Qatar Airways on Monday. The main difference is in the density of the cabin. Air France has a very high density in Y cabin on their A380s, which make the pitch very reduced compared to Emirates for instance. I think SQ has much bigger pitches in Y due to a lowest seats density.
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18 Comments
It is very telling no description of service is given. No memorable anecdotes on how crew made your flight special.
The salmon was a commercial frozen cut, as opposed to hand fillet fresh caught fish. The shrimp was not butterflied. Little details that signal cost cutting.
Appreciated your enthusiasm!
There's something magic about Singapore Airlines I cannot describe.
Really enjoyed the spotting photos in SYD.
Happy travels.
And I' glad you didn't because it turned out a great report with lots of details. SQ serves up perfection as usual. That sushi looks so good! Now I'm hungry for sushi.
Awesome planespotting!
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