Review of Singapore Airlines flight Singapore Hong Kong in Premium Eco

Airline Singapore Airlines
Flight SQ856
Class Premium Eco
Seat 32A
Aircraft Airbus A380-800
Flight time 04:00
Take-off 16 Sep 15, 09:30
Arrival at 16 Sep 15, 13:30
SQ   #1 out of 95 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 701 reviews
hypnic_haptics
Published on 21st September 2015
So this is a short review of Singapore Airlines' recently launched Premium Economy class in Aug 2015. My flight this day takes me to Hong Kong from Singapore.

Going through the added perks for this new service class. There are separate dedicated (though actually shared here with Krisflyer Gold) check-in counters at Changi Terminal 3 located at row 7. A little bit of a bump up with luggage allowance as you get 35kg, and that extra 'Priority' tag from business class added to your checked luggage.
photo 150916SQ856-01

Heading towards airside through Changi Terminal 3's central departure gate.
photo 150916SQ856-02

Terminal 3's airside almost amusement park feel.
photo 150916SQ856-03

Terminal 3 is also the default home of SQ.
photo 150916SQ856-04


My flight today will be departing from gate holding room A. No special queue for PE passengers, and I did not know if there was priority boarding before the main EY as I pretty much arrived at the gate with most of the passengers having boarded already. (SQ really likes to onload their planes quick don't they?)
photo 150916SQ856-05

Date: 16 Sep 2015 09:30
Flight: SQ856 SIN-HKG
Service by: 9V-SKH A388
Seat: 32A

And there's our bird for today.
photo 150916SQ856-06

A quick snap outside just before boarding, my seat would be the second window right there under the third bridge.
photo 150916SQ856-07

And voilà here's PE in real life. (Apologies I did not get to take a cabin shot at this point since the flight was pretty much full and I boarded late.)
photo 150916SQ856-08

Generous seat pitch here.
photo 150916SQ856-09

And isn't that 13 inch screen pretty, here as compared to my iPhone 5.
photo 150916SQ856-10

Located in the large arm rest is your tray table (so no more getting irritated with your fellow passengers or knee-saver fights here), bottle holder, power and you see just alittle of the legrest. I did not get that bottle of water on this sector though.
photo 150916SQ856-11

One USB located just under the screen.
photo 150916SQ856-12
And the other towards the rear of the center armrest, also the audio ports.
photo 150916SQ856-13

On 9V-SKH, SQ is still using the old IFE system with the smaller control pad. I believe the screen is touch enabled but the software wasn't.
photo 150916SQ856-14
Controls for seat recline and legrest.
photo 150916SQ856-15
View out of 32A window. Hey there 9V-SKK!
photo 150916SQ856-16
Safety video in progress. Did not get to play with the added flexible LED reading light on this flight. Abundant storage room available in that double seat pocket and extra equipment shelves.
photo 150916SQ856-17
And we're in the air. Service begins with first round of drinks, however since it was late morning, happy hour hasn't started so the champange did not show.
A quick look and the 3 choices of meals today.
photo 150916SQ856-18
I chose the Egg Noodles. Not impressed but was alright.
photo 150916SQ856-19
What did catch my eye was that the tray felt larger that EY and that fabric tray liner made the presentation all better. Everything else including the serving size looks pretty much the same.
photo 150916SQ856-20photo 150916SQ856-21

So 3.5 hours passed really quickly, with that large screen. Got to watch Inside Out.

The seat.
photo 150916SQ856-22
Here's the cabin after everyone else has disembarked.
photo 150916SQ856-23
The cabin crew lamented that I should have taken photos before the flight instead because it's now untidy. LOLZ
photo 150916SQ856-24










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Verdict

Singapore Airlines

8.1/10
Cabin8.5
Cabin crew7.5
Entertainment/wifi9.0
Meal/catering7.5

Singapore - SIN

8.2/10
Efficiency8.5
Access8.0
Services8.5
Cleanliness8.0

Hong Kong - HKG

7.0/10
Efficiency7.0
Access7.0
Services7.0
Cleanliness7.0

Conclusion

Singapore Airlines' new Premium Economy product fills the gap between an ever shrinking economy class and it's luxury business class. Given the opportunity and availablity, I would choose PE over EY for the space. I does make for a more pleasant flight.

Information on the route Singapore (SIN) Hong Kong (HKG)

Les contributeurs de Flight-Report ont posté 51 avis concernant 4 compagnies sur la ligne Singapore (SIN) → Hong Kong (HKG).


Useful

La compagnie qui obtient la meilleure moyenne est Singapore Airlines avec 8.7/10.

La durée moyenne des vols est de 3 heures et 47 minutes.

  More information

9 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 146979 by
    hometoyyz 539 Comments
    Nice to get a real look at SQ's PE product! It looks like a pretty good hard product -- that screen is gorgeous for a PE offering, and 2-4-2 seems pretty reasonable for PE on the 388.

    Catering seems a little meh, but not too bad. My only real experience with PE is on AC, which doesn't offer PE on flights as shorthaul as this -- the PE class of service is only offered on Canada to Europe and Asia, with South America and Australia getting it when they refurb the 777 fleet next year. They went with a plan where the first meal of the flight is pretty much exactly the same as a domestic business class meal, which is great. Unfortunately, everything after that is strictly economy class service, which is less great.

    Looks like a great product for a flight of that length, where business class is a nice-to-have luxury, but hardly a necessity.

    Thanks for this look at SQ's PE offering!
  • Comment 147059 by
    Benoit75008 7191 Comments
    Thanks for this report,

    Definitly SQ is an high standard airline, offering nice pitch, comfortable seats and catering is fine.
    Would be even better with better IFE (even if this one is still ok).

    See you
  • Comment 147112 by
    airtraveladdict 117 Comments
    Nice trip report and thats a high tech looking SQ Premium Econ cabin.
    But the pitch is pretty standard for premium, I think if they had gone a bit more daring to 40, it would have made their product stand out a bit more.
    I think the maximum I would ever made for premium is 25% more than economy ticket, lets hope this product works for SQ because they have slowed the roll out.
  • Comment 147137 by
    indianocean SILVER 7574 Comments
    The brand new PE product looks very nice. The size of the PTV is excellent.

    The presentation of the PE menu looks like First class but the presentation of the tray looks like Economy. What a gap!

    Thank you for this report.
  • Comment 147239 by
    KévinDC TEAM SILVER 6858 Comments
    Nice to see a report on SQ's new Premium Economy! Looks great...of course it does, it's SQ! lol
    I like the design of the seats and the screens are huge. Not sure if I like that orange though.
    Thanks for sharing this first report on SQ on the site. ps. the text is better before the pic on this site :-)

    Welcome to Flight-Report!
  • Comment 147241 by
    lagentsecret 12184 Comments
    Thanks for sharing your first FR and welcome aboard

    THe IFE is great and the pitch looks comfortable

    The food isn't on the same level : is there a Book the Cook for PE ?

    Did you ask for champagne ?

    All in all the PE seems to be decent depending on the fare : what was the difference between PE and EY fare ?

    See you for another report

    • Comment 325839 by
      hypnic_haptics AUTHOR 2 Comments
      Hi! There is BTC for PE, however I did not give a try. The choices were not particularly appealing as compared to J or F. The daily on-flight menu seemed more interesting.

      On champagne, well I didn't as it was a morning flight. Didn't want to be the only passenger having a champagne brunch hahaha. But the champagne did appear on my evening return flight. Will get on those pictures for everyone soon.

      On price, SQ's PE is pegged to be about 10-20% over full-fare EY. So for this SIN-HKG-SIN trip, it was about SGD$750.
  • Comment 148072 by
    NGO85 SILVER 2002 Comments
    Thanks for sharing this look at the new Y+ cabin on SQ.

    It looks like they have followed the model of the other Asian carriers closer: upgraded seat with no difference in service standards to Y. The hard product looks very good with a nice IFE. But given the price points they charge for Y+ (at least based on what I've seen on NH/JL/CX recently), not really worth the upgrade. Was there a designated lavatory for Y+ or did they also have to share the Y lavatories like on other carriers?

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