Review of Singapore Airlines flight Sydney Singapore in Business

Airline Singapore Airlines
Flight SQ222
Class Business
Seat 20K
Aircraft Boeing 777-300ER
Flight time 07:55
Take-off 03 Nov 15, 16:10
Arrival at 03 Nov 15, 21:05
SQ   #2 out of 108 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 616 reviews
flywunala
By 3792
Published on 12th November 2015
This flight report covers the outbound leg of a recent return trip from Sydney to Singapore

777-312ER 9V-SWJ SQ222 SYD/SIN 20K BUS 34575 SINGAPORE AIRLINES This report
A380-841 9V-SKF SQ221 SIN/SYD 32G PremEco 12 SINGAPORE AIRLINES

There are 4 daily flights from SYD to SIN operated by a mix of 777-300ER, 777-300, 777-200 A380 and A330. There is a bit of inconsistency in the business class product as nearly each aircraft type offers a different business class product.
I have deliberatly chosen the mid afternoon flight as it is operated by the 777-300ER which offers the latest generation business class product. That product is superior to that of the A380.
The other aircraft offer a more classic 2 x 2 x 2 configuration which are a far cry from the far more superior A380 and 777-300ER 1 x 2 x1 product.
I am not sure if all the 777-300ER have been fitted with the new product, as I have received confilicting information from the SQ staff, including the staff at the lounge who did not know whether the aircraft was fitted with the new seats…

Whenever possible I track the inbound aircraft. Here she is in Western New South Wales. It is 9V-SWJ, featuring the Star Alliance livery (pretty dull and boring to say the least!)

photo SQ222_03Nov15_1

Check in area at SYD Airport. Spacious and never crowded. I have a mobile boarding pass, yet I have to check in at the counter to drop my bag and have my passport controlled.

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There are 3 SYD-SIN flight within a few minutes SQ222, BA16 (777-300ER) and QF5 (A330).

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Going through immigration is a breeze, as the Automated Border Control Smart Gate have been installed. It is a one machine - two step process 1) Passport check 2) biometric reading
as opposed to the inbound smart gate which are a 2 machines ( a koisk passport reader and a biometric gate) 2 steps process.

photo SQ222_03Nov15_5

Sydney Aiport is going through a major overhaul of the international terminal. It is still very much work in progress. The duty free area has been moved back which gives the passenger a larger area to recompose after the stress of security. Happy passenger will shop more, more so that if airport put the duty free right in their face! Some studies actually demonstrate that.

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Artistic posters to hide the construction depicts cities served from Sydney

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Convenient recharging station. Is that Jean-Paul Gaultier ? Bet that guy is French. Mind you, he was!!!!!

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Walking towards Pier C

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Plane spotting

Qantas vintage truck !

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My plane
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Jetstar A320-200 parked at the Domestic Terminal (T2)


VH-OEH just arrived from Johannesburg. Long live the Queen of the sky and I am not looking forward to seeing her disappearing from the
commercial aviation landscape.
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BA 777 with wich we will race to SIN, a few minutes apart!

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United 777-200 seen from the Lounge
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Pier C occupied by Singapore Airlines

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The R&M William Shop

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The Singarore Airlines Lounge



A small area of the lounge is made of little pod which are very similar to the business class seat! Clever!

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Time to board

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The new seat - latest generation - A little smaller than the ones found on the A380 but more functional space. This seat does recline further than the one on the A380 however it does not recline all the way to a flat position. See further down the report for the flat bed position.



Details of the various practical features




Leg space on an angle

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The cabin

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Amenities - very basic, but just what I need.

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Bathroom - Convenient mixer to regulate warm and cold water

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Pretty cool to have two windows




Ready to go - just checking on Flight Radar 24!

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Taxiing to the active runway - That Air Canada 777-200 looks very much AOG ! Not going anywhere
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Take off video:


Panasonic eX3 Inflight Entertainment System : very intuitive interface, similar to what your find with smart phone or tablet. However I find the remote does not work very well (too sensitive or not enough!)



The coolest feature is the possiblity to watch the moving map and the airshow on the remote while watching a movie on the main screen1
See Vincent Kassel and Francois Cluzet in action !

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Video demonstration of the IFE


The movie selection is very comprehensive on Singapore Airlines. Most likely they offer the widest selection of French and Foreign movies.

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Now dinner. I have order my meal on line (cook to order). My selection is seafood thermidor. This is the second time I order that dish and it is just delicious.
See what's on offer. Very broad selection of beverage including soft drinks, coffee and tea. Apologies for the up side down pictures but I can't seem to rotate them!




The dinner: Entree, Main, Desert and Cheese - No wine as I never drink when I fly.



Sunset over Northern Australia

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Although this is a day flight I decide to install the bed to try it. To do so the passenger needs to get up and fold the back seat by pushing it forward.
The position is comfortable although my feet are placed in an angle.
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Prior to landing we are served refreshment (fried rice)
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Arrival at Changi Airport

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Customs Hall - Never many people, cleared customs within one minute!

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Baggage Claim area
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Our flight is code shared by at least 5 other airlines, which means I have to wait for 30 seconds before the SQ22 flight is shown…
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Bonus photo: The tray of the premium economy dinner serve on board the A380 return service back to Sydney.

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Other bonus photos:

Departure Flight Board: Codeshared flights are giving Airport nightmares….
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View from the Jen Orchard Gateway Hotel, right in the heart of Orchard Road

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Xmas decorations on Orchard Road
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View from my friend's place on Bayshore Rd, not far from Changi. The haze was gone that day, yet for a Sydneysider this looks hazy enough…
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He has a great sense of hospitality. Saucisson anyone ?
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Would you rather go to this restaurant ?
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Or perhaps here, at the Raffles ?
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See more

Verdict

Singapore Airlines

8.9/10
Cabin9.0
Cabin crew9.0
Entertainment/wifi8.5
Meal/catering9.0

Singapore Airlines Silverkris Lounge - Business

8.5/10
Comfort8.0
Meal/catering8.0
Entertainment/wifi9.0
Services9.0

Sydney - SYD

8.6/10
Efficiency9.0
Access8.0
Services8.5
Cleanliness9.0

Singapore - SIN

9.9/10
Efficiency10.0
Access9.5
Services10.0
Cleanliness10.0

Conclusion

Another great flight with Singapore Airlines. The staff is consistently attentive, the hard product is great (despite the IFE remote that needs improvement. The new seat is more comfortable that the first generation ones found on the A380. There is plenty of storage, including a large storage area for my camera, where laptop or iPad could easily fit. The cabin still has this sense of space and privacy.
I had a good experience of the premium economy product on the A380 on my way back to SYD. SQ have a great product there, which not only matches that of Qantas, but better it. Sadly I did not have the opportunity to take photo to make a report.

Information on the route Sydney (SYD) Singapore (SIN)

5 Comments

  • Comment 150562 by
    NGO85 1622 Comments

    Christmas wreaths already up at the check-in counters, Australians are worse than Americans…

    That’s convenient that your plane was leaving from Italian Bite.

    “as I never drink when I fly..”
    - Good idea, that way you never have to use the lavatory either.

    Sarcastic comments out of the way :), thanks for sharing this first peek at the new SQ cabin. It looks like a solid product with plenty of privacy and storage space. I’ve never really liked how you have to sleep at and angle, but I guess that is a sacrifice they have to make. Still setting the bar for J products.

    Did I miss something or is there no salmon on your starter? The tray free service on SQ is always nice to see with well-plated dishes. I guess something other than an entrée would have been nicer to see on arrival since that is at a quasi dinnertime.

    Fantastic spotting at SYD.

  • Comment 150826 by
    KévinDC TEAM SILVER 5377 Comments

    Thanks for this nice detailed report. It's interesting that SQ uses a mix of regional configured planes alongside long-haul configs on this route--an 8 hour flight is hardly regional. The SQ lounge looks pretty nice and it's always good to have good tarmac views. The Star Alliance livery has got to be the most boring of the alliance liveries. With the SkyTeam livery being the prettiest IMO.
    The new SQ seat does seem a bit tighter than the old one. It doesn't seem as wide and the seats look closer together.
    Thanks for sharing!

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