Review of Cathay Pacific flight Hong Kong Tokyo in Premium Eco

Airline Cathay Pacific
Flight CX542
Class Premium Eco
Seat 31A
Aircraft Boeing 747-400
Flight time 03:45
Take-off 22 Dec 15, 16:20
Arrival at 22 Dec 15, 21:05
CX   #3 out of 95 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 458 reviews
hmlam0627
By 3095
Published on 15th January 2016
Background
My family and I planned a Christmas trip to Japan for a skiing holiday. 360 days before, we were looking online for award spaces to any city in Japan, and found 4 Premium Economy award spaces wide open to Haneda and our preferred afternoon departure. So we jumped at it and booked the tickets.

Hong Kong to Tokyo Haneda, Cathay Pacific, Premium Economy, 747-400: YOU ARE HERE
Tokyo Haneda to Hong Kong, Cathay Pacific, Premium Economy, 777-300 ER: HERE


Check in
Knowing full well that the Premium Economy lane is much quicker to clear, because it is practically empty with three agents waiting to serve you, I elected to use the Business Class lane because of the Marco Polo status. I just couldn't resist it! Plus, I would lose my status soon enough, so last time using the Business Class counters!
photo 24031097769_dfee574e7b_bIMG_0433 by Herman Lam, on Flickr

The Lounge
With the Marco Polo Silver membership, I am entitled to use the Cathay lounges in Hong Kong. I used all 4 lounges available to me but I will just review the Wing here. Check out my reviews for the rest at: HERE

The Wing is located at Gate 1
photo IMG_0434

A very classy entrance
photo IMG_0435

I haven't had lunch so I headed for the noodle bar for some food
photo 24372751386_5a34e6e559_bIMG_0436 by Herman Lam, on Flickr

photo 24316515261_644c08a240_bIMG_0437 by Herman Lam, on Flickr

The menu for the noodle bar - very extensive for a Business Class lounge
photo 24316508291_4cb83bc682_bIMG_0440 by Herman Lam, on Flickr

My selection of the day - All tasted very good except the fried rice. My advice is to stick to what they offer in the noodle bar - they tend to be better cooked and freshly made.
photo 24372758316_a85bec324c_bIMG_0438 by Herman Lam, on Flickr

Quite crowded today…
photo 24103358420_8278a1e91c_bIMG_0439 by Herman Lam, on Flickr

Then I turned to the Coffee Loft for dessert… Hong Kong style Milk Tea with mixed pastries - all very good.
photo 24372744376_5d274208c4_bIMG_0441 by Herman Lam, on Flickr

Some more pastries - equally well
photo 24103349740_4c428ff1a4_bIMG_0443 by Herman Lam, on Flickr

And to top it off - some ice cream - you cannot go wrong with this brand, can you?
photo 24031172919_1aef5da7bf_bIMG_0444 by Herman Lam, on Flickr

Any trip needs to start with a toast!
photo 24398996915_63972b32d3_bIMG_0446 by Herman Lam, on Flickr

Selection from the Coffee Loft… again very extensive!
photo 24316529681_e34e648f62_bIMG_0447 by Herman Lam, on Flickr

View from the lounge - note the 77W with Cathay's new livery on! What a pleasant surprise!
photo 23772210593_43e9b10283_bIMG_0448 by Herman Lam, on Flickr

Boarding soon started… at Gate 69 - very far away!
photo 24399003845_e5c48142e0_bIMG_0478 by Herman Lam, on Flickr

Lucky to be flying one of the three remaining 747s with Cathay today
photo 24399006075_97bddc27eb_bIMG_0479 by Herman Lam, on Flickr

Gonna miss the view of this wing very much
photo 24290763322_b2dec3ab59_bIMG_0480 by Herman Lam, on Flickr

Inflight entertainment: the screen is big enough for Premium and Cathay is famous for its extensive content - so I was not disappointed in this respect (but everything gets worse from here)
photo 24031191929_163d972a52_bIMG_0503 by Herman Lam, on Flickr

Legroom shot - 38 inches - not bad
photo 24372782776_1573ecc6b2_bIMG_0504 by Herman Lam, on Flickr

Post Take Off Drink Service - note that it is the same service as provided to Economy passengers, sparkling water and peanuts for me (not that I have a choice for nuts)
photo 24372784576_66207dca5c_bIMG_0505 by Herman Lam, on Flickr

Amazing sunset over Taiwan
photo 24372785796_9beb43661d_bIMG_0512 by Herman Lam, on Flickr

Dinner was a huge disappointment! Pork with rice. Was the same meal as served to Economy passengers - the lack of metal cutlery and glassware made this so un Premium. Cathay charges a high premium on this route for this product, and the Haneda service being its short haul flagship service, I am honestly very disappointed with the lack of Premium-ness on this route.
photo 24103396610_9c85da2006_bIMG_0515 by Herman Lam, on Flickr

At least they still give you noise-cancelling headphones
photo 24399017935_753b62c641_bIMG_0522 by Herman Lam, on Flickr

Premium Economy Cabin today
photo 24290773852_fbefee88c6_bIMG_0526 by Herman Lam, on Flickr

Approaching Haneda
photo 24316551301_38c37ee0e7_bIMG_0527 by Herman Lam, on Flickr

And the famous Cathay ad at the Monorail station
photo 24316553391_ec776c5c77_bIMG_0546 by Herman Lam, on Flickr

Please also visit my blog for more flight reviews: HERE
See more

Verdict

Cathay Pacific

6.9/10
Cabin9.0
Cabin crew7.5
Entertainment/wifi9.0
Meal/catering2.0

Cathay Pacific The Wing - Business Class Section

8.5/10
Comfort8.5
Meal/catering8.5
Entertainment/wifi8.5
Services8.5

Hong Kong - HKG

10.0/10
Efficiency10.0
Access10.0
Services10.0
Cleanliness10.0

Tokyo - HND

9.8/10
Efficiency9.0
Access10.0
Services10.0
Cleanliness10.0

Conclusion

I enjoyed the flight but I am also hugely disappointed with the product. The seat is very good and comfortable as it is for long haul, but everything else is just plain Economy service. Don't expect much from short haul Premium Economy. Even the curtains separating the two classes were not deployed!

Information on the route Hong Kong (HKG) Tokyo (HND)

The contributors of Flight-Report published 13 reviews of 3 airlines on the route Hong Kong (HKG) → Tokyo (HND).


Useful

The airline with the best average rating is Cathay Pacific with 8.4/10.

The average flight time is 3 hours and 50 minutes.

  More information

0 Comments

Login to post a comment.