Hong Kong to Tokyo Haneda, Cathay Pacific, Premium Economy, 747-400: HERE Tokyo Haneda to Hong Kong, Cathay Pacific, Premium Economy, 777-300 ER: YOU ARE HERE
CX549 29th December 2015 1625-2030 (Scheduled) 1650-2022 (Actual) Boeing 777-300ER (B-KPH)
Background After 8 days of travelling (mainly skiing) in Japan, it's time to return to my home port in Hong Kong. My family and I chose to fly Cathay Pacific on their Premium Economy product. Sure, the seat is more comfortable, but other than that, everything is pretty much the same as that offered in Economy Class, which was rather disappointing.
Check-in Did not do online check-in but check-in would be quick anyways with Business Class check-in (I am a Marco Polo Silver member). The flight was overbooked in both Business and Premium Economy; and the check-in agent tried to persuade us to downgrade with a payment of around US$130 in Japanese Yen. Given that the PEY ticket is often sold at double the price of Economy, we objected the offer. IMG_0547 by Herman Lam, on Flickr
The Lounge The Tokyo Haneda CX Lounge was definitely the highlight of the flight. It was spacious and the food offering was excellent. It offers a good view of the tarmac and the terminal; and has different resting areas that provide for different needs (eating, resting, drinking, with company or without, etc.)
Our bird today, B-KPH, a 77W with the 4-class configuration IMG_0597 by Herman Lam, on Flickr
Legroom of the bulkhead seat (note that the door can slightly limit the width) IMG_0601 by Herman Lam, on Flickr
View for Mount Fuji from the right hand side IMG_0613 by Herman Lam, on Flickr
Post departure drink service (sparkling water for me) - being in PEY only means you get served first, but the same service ensues IMG_0616 by Herman Lam, on Flickr
Dinner was chicken with rice. Very disappointing - too salty. Also, this is the same as the Economy tray, with plastic cutlery etc. Seems to be catered in Hong Kong - the water is a Hong Kong brand. The portion is also quite small. IMG_0618 by Herman Lam, on Flickr
I think Cathay has an excellent hard product - the seat is comfortable and is considerably better than its Economy product; but bulkhead is not the best seats you can get on this flight. While they offer you unlimited legroom and a footrest, the bulkhead seats have a weirdly positioned PTV that requires to look downward and that you probably will also be watching the TV of the one next to you. Also, the A seat can have its width quite narrowed because of the exit.
The short-haul PEY product is really a shame. I need to ask for a blanket and a pillow. Also, the lack of metal cutlery, for example, makes the whole experience un-Premium. I think, for a flight just shy of 5 hours, Economy is more value-for-money.
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