The contributors of Flight-Report published 8 reviews of 3 airlines on the route Shanghai (PVG) → Tokyo (NRT).
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The airline with the best average rating is Japan Airlines with 8.1/10.
The average flight time is 2 hours and 48 minutes.
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4 Comments
(With regards to the transfer desk experience) In my experience, customer contact is usually good in Mainland China, but when it is bad, the staff can be very rude, and that is compounded with the language and culture gap if any.
I too like boarding an aircraft from the tarmac, for the same reasons.
Thanks for sharing !
Hi, thanks for dropping by! I did find this experience very unpleasant overall. I'm sure it was pretty distasteful for the other passengers who saw the whole incident too. I was hoping that the other staff could have come over to help but none of them seemed interested in helping to resolve the situation.
Thanks for sharing this FR.
The regional A330 cabins are old, but the seats look more comfortable than the newer long-haul seats.
Strange, every time I have been through that dark hallway to the transfer desk at PVG, it has been a ghost town. So I have never really had a bad experience since the staff weren't swamped with people (I wouldn't say they were overly friendly, but they also weren't rude...).
I always find the dim sum portion sizes to be small for breakfast. Not the best of meals trays I’ve seen on MU.
Hi, thanks for dropping by to one of my report again. The old seats are definitely more comfortable. They seem more padded at least. Also, it seem that the flight was mostly filled with transit passengers so the airport probably wasn't prepared for the sudden influx?
Food portion was small indeed but for a regional flight, I guess it's acceptable.
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