Review of Cathay Pacific flight Adelaide Hong Kong in Business

Airline Cathay Pacific
Flight CX174
Class Business
Seat 16K
Aircraft Airbus A330-300
Flight time 08:50
Take-off 01 Apr 16, 07:25
Arrival at 01 Apr 16, 13:45
CX   #6 out of 108 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 458 reviews
hmlam0627
By 2272
Published on 20th June 2016
A full review is available through here

The flight leaves at ungodly hour of 7:25 am, and that means getting up at 4 am to get to Adelaide Airport (note: we were warned by Cathay of a potential strike which did not happen)

When we reached ADL, the sun has not come out yet!
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The CX check-in counters, to the right of the security
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CX J passenger is granted access to the QF Club
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Very proactive service in the lounge: the lounge attendant immediately came and offered me coffee or tea. I took tea. Other than that, the lounge hot food selection is somewhat limited.
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In ADL, the concourse is shared between domestic and international flights. So we needed to leave the club early to clear departure immigration. When we reached the contained area, the flight was not boarding yet.
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Sunrise as seen from my seat:
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A customary J shot
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Noise cancelling headphones
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Pre-breakfast drinks: Smoothie and Fruit Juice
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Cold plates: Fruits, Bread/Pastries of choice, Museli. Tasted okay, portions a bit small though. Definitely liked the strawberry jam
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Hot plate: Omelette. Very disappointing: the omelette was so overcooked that it was so tough like plastic. Did not eat much.
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The bed: incredible width and length. Not bad.
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Over the equator
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Pre-lunch drinks: Champagne, Sparkling Water and Nuts.
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Starter: Everything bar the bread was ice cold, but the bread was lukewarm. Worst garlic bread I have ever had in my life!
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Overcooked salmon for main.
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One of the better food today
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A mean cup of HK style milk tea was one of the best things of Cathay J
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Another thing of Cathay J is the good amenity kit
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Thus ending the somewhat underwhelming J trip with Cathay
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A full review is available through here
See more

Verdict

Cathay Pacific

5.9/10
Cabin8.0
Cabin crew6.5
Entertainment/wifi6.5
Meal/catering2.5

Qantas Lounge

6.8/10
Comfort8.5
Meal/catering5.0
Entertainment/wifi5.0
Services8.5

Adelaide - ADL

9.1/10
Efficiency9.5
Access8.5
Services8.5
Cleanliness10.0

Hong Kong - HKG

9.8/10
Efficiency10.0
Access10.0
Services9.0
Cleanliness10.0

Conclusion

Overall, an underwhelming showing by Cathay. Poor catering on a day flight is always problematic. Not updating the IFE selections despite it being the first day of the month is somewhat a disappointment. Very disappointed and not value for money.

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2 Comments

  • Comment 354530 by
    socalnow 980 Comments

    Thanks for the report HMLAM0627. Too bad the flight was not up to par. I fear CX might be suffering from the dreaded inconsistency that turns good airlines into merely average airlines. Careless heating of the meals is certainly a symptom.

    The sunrise picture is stunning!

    Thanks again and happy flying.

  • Comment 354570 by
    hmlam0627 AUTHOR 1 Comments

    Thank you Socalnow. I completely agree with your comments. I recently flew BA in their Club World - though dubbed as the world's worst business class by some, I was happier a man after the flight than I was with CX. Quite worrying to be honest!

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