Review of British Airways flight from London to Hong Kong in Business

BAW

BA - British Airways

Flight taken on 17 June 2016
BA27
21:55 11h 45m 16:40
Class Business
Seat 10J
hmlam0627
3,868 · 16 · 1 · 3

Read the full report, menu and wine list on my blog
I arrived into Heathrow at around 18:00 for my 21:55 flight. I first visited the showers in the Galleries South. It was reasonably crowded on a Friday evening with many hoping for a weekend escape, but it took no time for me to get a shower.

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Then I went to Galleries First for some wine and dine.

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Portion sizes were relatively small, so I asked for another main (if you could call them main). I did not partake in the buffet as I was very tired, and wanted to catch up on some emails.

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Once the waiter cleared my plates, he asked whether I would want some ice cream - why not?

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The Champagne Bar

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Walking off the food - and the first time to walk from T5A to T5B

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Boarding starts in earnest - but chaos ensued, as there were lots of OWS and OWE passengers flying to HK (and many other non-status passengers trying to fool their way through the priority lane) Took me 10 minutes from queuing up to settling down in my seat (the first row from door 2)

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Kir Royale - a standard start to any Club World Experience

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Starter plate: the garlic bread and *normal* bread was superb, so was the salmon thingy. The salad was box standard - nothing to write home about.

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Main plate: heard enough bad things about steak on BA and so I chose the Chinese option. Decent enough - pipping hot. My observations, however, suggest that steak was the best option that night, as both passengers next to me finished the whole plate, including the gravy!

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Dessert plate: good portion size for a pudding (cf. Singapore Airlines's bowls), and tastes wonderful. No coffee / tea at the moment as the seatbelt sign was on. I asked for a tea regardless, which did not appear as I quickly fell asleep.

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I had an excellent seat - which dispels some rumours that the BA Club seat is a terrible bed. I woke up just minutes before breakfast - good timing!

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Cold Plate: slightly disappointing - the pastries were not warm

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Hot Plate: one of the best breakfasts I have had on a plane - savoury and refreshing

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Approaching Hong Kong soon enough

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Display all

Product ratings

Airline

British Airways 8.1

  • Cabin7.5 / 10
  • Cabin crew8.0 / 10
  • Entertainment/wifi8.5 / 10
  • Meal/catering8.5 / 10
Lounge

British Airways Galleries First 8.6

  • Comfort8.5 / 10
  • Meal/catering9.0 / 10
  • Entertainment/wifi8.5 / 10
  • Services8.5 / 10
Departure airport

London - LHR8.9

  • Efficiency9.0 / 10
  • Access8.5 / 10
  • Services9.0 / 10
  • Cleanliness9.0 / 10
Arrival Airport

Hong Kong - HKG9.3

  • Efficiency9.0 / 10
  • Access10.0 / 10
  • Services9.0 / 10
  • Cleanliness9.0 / 10

Conclusion

A solid showing from British Airways. True, BA is not the most luxurious airline in the world, and the 56-seat cabin perhaps reflects that. Yet, BA maintains a good class and elaborated service that maximises the time for rest on a red eye without compromising on the quality of customer enjoyment (unlike CX's notorious one-tray affair for "supper" or SQ's over-the-top service). It gets the job done. I arrived into Hong Kong with a normal night's sleep, feeling energised and refreshed. If anything, that proves to me the BA is a keeper.

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Comments (1)

  • Thanks for sharing this report in BA Club World. I personally like CW, but mostly when travelling as a couple. When travelling alone, it can be a little awkward facing your neighbor until you can put up the partition and it can also be a challenge to get out from window seats. Aside from that, window seats have a lot of privacy and, although a bit narrow, are very comfortable in bed more.

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