Review of Singapore Airlines flight Hong Kong Singapore in Business

Airline Singapore Airlines
Flight SQ 865
Class Business
Seat 17A
Aircraft Boeing 777-300ER
Flight time 03:50
Take-off 12 Sep 16, 18:50
Arrival at 12 Sep 16, 22:40
SQ   #2 out of 113 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 389 reviews
By 1752
Published on 18th September 2016
Crossing the Victoria Harbour

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It was a cheap and short ride on the Star Ferry across from WanChai to Tsim Sa Tsui, with magnificent views of the harbour.

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Dinner at Chuen Moon Kee restaurant, famous for its claypot rice.

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And again, more desserts!

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Went early on the final day to Sing Heung Yuen at SheungWan for the famous tomato noodles. Simple but comforting and delightful dish.

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Mui Kee Congee at Mongkok market for lunch.

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Wrapping up with a final dessert, again at Kai Kai Dessert.

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Took the airport bus back to HKIA, which was a 1hr ride away and arrived about 2hrs prior to STD. Checked in at the SQ counters, which were not crowded despite the full flight. Was offered check-in at the First counter as it was empty at the time. Check-in was very efficient, but felt just lacked a bit of personal touch, especially since it was supposed to be the premium counter.

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Through immigration and security to the air-side. A quick shot of LH A380 at the gate.

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First stop was the Silver Kris Lounge, which is conveniently located near Gate 15.

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Bar area.

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Dining area

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Lounging area

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Hot buffet. There is also a couple of cook-to-order selection of wanton noodles and laksa.

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Fruits, salad, desserts and nibbles.

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Light bites and ice-cream.

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Ordered both the cook-to-order dishes. The wanton noodles was good, but the laksa was a tad too spicy. Had a jelly and ice-cream to cool down.

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Some food from the hot buffet selection.

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Sweet and savoury soups, and a tiny piece of carrot cake.

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A non-alcoholic mix, Peach Sparkle, from the bar.

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Decided to leave the lounge early after having some bites as the lounge was filling up fast and was getting rather crowded with insufficient seats for all. Overall, a decent overseas Silver Kris lounge though nothing too spectacular.

Nothing has changed much with HKIA a well, still a busy and sprawling airport.

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CX Oneworld liveried B773ER

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SQ bird at Gate 23.

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Gate being prepared for boarding.

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The retrofitted 9V-SWP would be operating the flight back. It would be my first ever experience on the New Business Class seat since it was introduced in 2013.

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12 September 2016
Singapore Airlines
SQ 865
Hong Kong (HKG) - Singapore (SIN)
Business Class
Flight Time: 3H34M

Boarding was called early and commenced in an orderly fashion. Welcomed onboard by the graceful crew and directed to the correct aisle. Passed the single-row 4-seater First cabin.

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Into the main Business cabin, reaching my seat at 17A.

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Checking out the seat:

A huge IFE screen (not touch-screen though) which was so "into-the-face" that I found it a bit too uncomfortable and glaring after a while in he seated position.

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Seat controls

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3 different positions of reading lights

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Storage area, USB and electrical ports, and another adjustable reading light.

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IFE controller, tray table and stowage bin.

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More stowage areas beside the IFE screen, cocktail rest and a vanity mirror. There is also a shoe compartment below the side foot bench.

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I am very impressed with the new seats. SQ managed to create a wonderful J class hard product which I believe is one of the best, if not the best, in its class. With such an offering, there is no reason for anyone to fly First Class!

Inflight magazines.

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Bubbles to start, along with hot towels offered as well. Newspapers and magazines were also offered but I declined.

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Phitek noise-cancellation headphone.

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Menu for the flight.

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Champagne and wines

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Some of the other beverages on offer.

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And if you are interested in the incoming SQ866 menu…

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Out the window.

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A rather length (not that I am complaining) 3.5hrs flight time this evening.

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Boarding completed and it was almost full-load in all classes. Safety video was played while we pushed back.

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Safety video and cabin view.

With the cabin lights dimmed for takeoff, seat ambient lightings could actually be turned on to provide a soothing ambient feel! Genius!

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Taxi and take off from Rwy07R.

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Video of the departure.

Across the aisle.

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Slippers and socks were distributed shortly after takeoff.

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My post-takeoff drink of Earl Grey tea was also delivered. Meal orders were taken but my first choice of lamb ran out. Chose the chicken instead.

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Visit to the lavatory with the standard Business Class amenities.

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Packet nuts were then distributed when I returned to my seat.

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Flight map on the IFE control. For some reasons, we were only cruising at a low 28,000ft for the first hour of flight, maybe to avoid weather.

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Captain America: Civil War for entertainment.

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Dinner service started about 45min into the flight. On this short-haul, tray service was used instead of the full table set-up. Had a white to go with the meal.

Starter of Smoked Salmon with Dill and apple-fennel salad. Salmon was fresh and went well with the salad.

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Bakery items, where I had a garlic bread, a breadstick and a soft roll.

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Main of Braised chicken with mushroom, beancurd, vegetables and fried ee-fu noodles. This was rather tasty.

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Ending with dessert, cheese and fruit. Chose the chocolate orange cake for dessert and a kiwi from the fruit tray. The cake was not bad, cheeses ok. Surprisingly, the kiwi was a golden kiwi.

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Ending with a Chinese Mao Feng tea and pralines. We had slightly more than an hour of flying left after meal service was completed.

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Tried converting the seat to a bed, just for the fun of it. Similar to the older version, it was a flip down bed. Bed was softer than the earlier version, though slightly narrower.

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Movie in bed. Screen was of a more comfortable distance away when I lied down.

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Some cabin views.

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We were soon descending into Singapore. What a short flight it was.

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Landing on Rwy02L right on schedule.

Parked at Terminal 3.

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Last view during disembarking.

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Terminal 3 was totally crowded with travellers this evening, with at least 5 SQ arrivals landing around the same time and disgorging all the returning vacationers. Our belt was also shared with a flight from Perth and we had to wait for the Perth baggage to be cleared before our flight's baggage appears.

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Thanks for reading and drooling :p Comments are much welcomed.
See more


Singapore Airlines

Cabin crew9.0

Singapore Airlines Silver Kris Lounge


Hong Kong - HKG


Singapore - SIN



SQ's New Business Class seat is definitely worthy of the accolades. The hard product is miles ahead of many competitors. As for the soft product, it is of the usual high SQ standards, though nothing too spectacular due to the short and full flight. Can't wait to fly on one of these new seats again soon!

Informations on the route Hong Kong (HKG) Singapore (SIN)

The contributors of Flight-Report published 4 reviews of 3 airlines on the route Hong Kong (HKG) → Singapore (SIN).


The airline with the best average grade is Singapore Airlines with 9.6/10.

The average flight time is 3 hours and 56 minutes.



  • Comment 367474 by
    JW19 59 Comments

    Great review once again.....any updates on the service level? Are they still declining or was it decent this time around?

    Booked myself on 871 on my upcoming flight back from Hong Kong. Flight 865 is notoriously difficult to get with the saver redemption from kris flyer miles, 4 months in and I am still not cleared for the waitlist.


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