Review of KLM flight Denpasar Singapore in Economy

Airline KLM
Flight KL836
Class Economy
Seat 15K
Aircraft Boeing 777-300ER
Flight time 02:25
Take-off 16 Apr 17, 20:40
Arrival at 16 Apr 17, 23:05
KL   #45 out of 122 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 525 reviews
TerryYong
By GOLD 1243
Published on 22nd April 2017
Another Indonesian dish of beehoon with peanut sauce.

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Lunch at the hotel cafe, which is offering 50% off selected local dishes. The Nasi Goreng was of a very portion and very tasty as well, at a price comparable to local eateries.

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Sunset along Seminyak Beach.

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Dinner at one of my favourite restaurants in Bali, Kendi Kuning. Food tasty, prices reasonable, and service fantastic! We had seafood soup, grilled seafood and tuna.

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On the last day, lunch was again at the hotel cafe, this time having the Mee Goreng, which was equally tasty, along with an Indonesian dessert.

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The flight back to Singapore is scheduled at 2040hrs. We departed for the airport slightly after 6pm, and even with the short distance, the bad traffic to the airport made it an almost 20min ride.

Through the obligatory security checks and into the check-in hall. The KLM desks were busy, expectedly so with the full flight this evening.

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Proper passes issued, but similar to SQ, KLM is now using colourless ones as well…

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Went to the T/G Lounge (not the Thai Airways TG, but Taurus Gemilang) to await my flight while getting some bites, compliments to one of my lounge passes. The lounge was also used by some airlines, though most other airlines uses the more crowded Premier Lounge beside.

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Lounge was pretty empty and quite comfortable and peaceful. Buffet selection was pretty average, though there is a 'live' station serving Mee Goreng.

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What I had for my 'light' dinner.

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Service was very good in the lounge, with the lounge attendants even coming over to notify of the boarding of our KLM flight. It was a short walk to the departure gate.

Tonight, KLM's newest and less than 2 months old B777-300ER PH-BVS would be operating the flight.

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Clearly the gates are not designed to handle a full load of more than 400 pax, as can be seen with the rather messy queues. Luckily, everyone was orderly and the gate agents enforced boarding by groups and hence it was not that a chaotic situation.

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16 April 2017
KLM Royal Dutch Airlines
KL 836
Denpasar Bali (DPS) - Singapore (SIN)
B777-300ER
PH-BVS
Economy Class
Flight Time: 2H02M



Boarding the aircraft. Seated just behind Economy Comfort, we were in the last boarding group.

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The pseudo divider seperates economy from economy comfort.

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Seated just beside the magnificent GE engines.

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Very good legroom as usual. However with this flight being fully packed with no empty middle seat, the 3-4-3 layout definitely felt more squeezy.

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Boarding completed very efficiently, doors closed and safety video played. It was a slightly more than 2hrs flight to Singapore.

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Takeoff from Rwy27.






Flight info.

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Similar to the previous flight, earphones and hot towels were distributed after takeoff.

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This was immediately followed by the dinner service.

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Meal tray with no choice. As it was Easter, KLM has also provided a chocolate easter egg on the meal tray!

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Noodle salad, Black pepper chicken with rice and a jackfruit cake. Had an apple juice with the meal.

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The black pepper chicken tasted average. Not as tasty as the main on the way up, but portion was decent.

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Easter chocolate egg and apple juice.

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Jackfruit cake was as simple dessert.

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Sweet ending with the chocolate egg.

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Rounding up the meal with a cup of tea.

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Spent the rest of the flight watching the latest version of Ghostbusters.

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Very soon, we were approaching Singapore.

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Landing on Rwy02L, almost 15min ahead of schedule.




Parked beside a Finnair A350.

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While disembarking, I got hold of a World Business Class menu. Apparently KLM prints its Business Class menu daily (see the printed dates on the menu) and do not reuse them. Lets see what is offered in the front cabin.

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Thanks for reading!
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Verdict

KLM

7.8/10
Cabin7.5
Cabin crew7.5
Entertainment8.5
Meal/catering7.5

T/G Lounge

7.5/10
Comfort7.5
Meal/catering7.5
Entertainment7.0
Services8.0

Denpasar - DPS

7.6/10
Efficiency8.0
Access7.0
Services7.5
Cleanliness8.0

Singapore - SIN

9.3/10
Efficiency9.5
Access9.0
Services9.0
Cleanliness9.5

Conclusion

So this conclude the KLM 5th freedom SIN-DPS flight experience, which is of rather high standards compared to flights of equal flight times in Europe. With the full frills offered, KLM is definitely a reasonable and value choice for our travels from Singapore to Bali.

Informations on the route Denpasar (DPS) Singapore (SIN)

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